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“Wont go back” 3 of 5 stars
Review of Tesoro Manzanillo

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Tesoro Manzanillo
3.0 of 5 Resort (All-Inclusive)   |   Avda de la Audiencia 1, Peninsula De Santiago, Manzanillo 28200, Mexico   |  
Hotel amenities
Ranked #12 of 52 Hotels in Manzanillo
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
23 helpful votes 23 helpful votes
“Wont go back”
3 of 5 stars Reviewed April 29, 2013

After travelling to many places I would have to put this resort into last place in my mind. Check in went pretty good for us and the room was clean but rundown. The a/c cut in and out so the room was generally too warm. As for the food it was always cold. I basically had a bowl of cereal for the morning, The omelette bar was good but always had a long line up. There is limited fruit here. I had heard some group from California bought out the resort and did major cutbacks on things and it is so obvious. The same staff that did the poolside games and programs were the ones that did the nightly entertainment. You could tell they were tired and their routines were far from polished. We just lost interest in even going. Since the resort is on a hillside there is nothing to do in the evening other than sitting in the small lounge. Was also told by our tour guide that their was so jellyfish issues. I got stung twice and had to go to the lifeguard to get vinegar put on. Their were a few of us that got stung. Overall I will say no to expect too much out of this resort.

  • Stayed December 2012, traveled with friends
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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1,013 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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English first
Cornelius, Oregon
1 review
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed April 20, 2013

Tesoro- We were greeted by a friendly bell hop on arrival. He turned out to be the only staff we interacted with on our 8 night stay. We were quickly checked in, handed an envelope with our room keys, towel cards and remote control and warned to return them all on check-out. The bellman then escorted us to the elevators for the trip to our room. The elevators were in a state of disrepair. Panels missing and numbers from these missing panels replacing the up and down buttons on most floors. Amusing to push 19 to go down. Walking into our room we are hit with the smell of sewage-but we already knew this from reviews. Across the room we see a door hanging open by its safety chain. "Back yard" we are informed. A lovely, huge patio it is. With an amazing view and half size plastic chairs. Hmmm, ok. Seems like such a waste of an enjoyable space. The door has been kicked off it's hinges so often it doesn't shut but the chain holds it within 4" of closing. Good enough, we like fresh air.
Now for the bathroom-fold a towel and place it over the vent beside the toilet and place the garbage can over it. This solves the sewage smell. Housekeeping will continue to do this throughout our stay. Make sure to start the shower a few minutes before you get in as the water runs brown at first.
The bed is very comfortable. A few holes in the sheets but clean and well bleached. If you have ever wondered where old hotel towels go I'm pretty sure it is to Tesoro. Thin, holey and not a single hem left. But again, clean and well bleached.
The beach is lovely and clean. The water was fine for bobbing and we swam every day, a lot. Snorkeling was ok but the water was quit murky. We did see a few pretty fish. Beach food was pretty good.
The pool was hardly usable while we were there. The sign said not to reserve seats but every morning all the seats were "taken" with a shoe a shirt or a childs sand shovel. We stuck with the ocean.
We did not do the all inclusive. In fact we did not take a single meal at Tesoro. Checked out all the eating options the first evening looking for a cup for coffee and decided to look elsewhere. So now the truly wonderful thing about Tesoro....... MANZANILLO! The pure beauty of this place and its people is not to be missed.
If you like to walk, walk! Not so keen on walking, ride the bus. Taxi's are ok when needed but the bus is more comfortable and only 7 pesos. No matter how you choose to do it, this place should not be missed. There are tons of places to eat and the food is fantastic.The Kiosko 2 blocks away is cheap and has great coffee and cold water as well as snacks and basic food items.. Much like 7-11 there is one on every corner. Farther down-town there are lots of places to eat on the beach. Fantastic views and people.Keep in mind the people siesta and so eat much later in the evening. We walked and rode the bus at night with no problems. If walking the beach is your pleasure take the short cut over the point and you can walk all the way to Santiago (10ish miles?). Plenty of places to stop for food and drink along the way and lots of people to watch. A trip to Old Town the other direction is a must, make sure you see the Iguana tree and the big blue marlin up close. Very easy to get to by city bus. We did take a fancy bus to Isle de Navidad. $10 round trip on a beautiful motor coach. Very nice.
All and all we had a fantastic vacation. Tons of fresh seafood, sun and fresh air. Lots and lots of walking. My husband reminded me that essentially our room was free as the package was the same cost as buying just the airfare separate. If you need more than a place to lay your head at night (after 11 when the nightly show ends) then this is not the place for you.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed April 13, 2013

The staff were excellent. They were friendly and ready to help. Food was nicely prepared and served. We would have liked to see more variety of fruit and vegetables. Hotel was very clean and the bed was comfortable. We were on the 11th floor in the tower which afforded us a lovely sunset view. We even managed a double sunset by watching from the beach and then heading up to our room to see it again! The beach is clean and lovely and we seldom had to search for a lounge chair. The waves were still the typical 'Pacific Ocean' rolling and crashing type although slightly lower than other beaches as the cove is somewhat sheltered. On the negative side: I wouldn't recommend being there during Holy week - or any other week when the hotel is full. There is only one buffet so there were often line-ups; especially in the morning when there was no other place in the hotel to go and eat - other than room service. The hotel description states there are 2 a-la-cartes. This is true, but only one is available each night. One night it's Italian and the next night is Mexican. So, in reality there are only two places to eat each night. There was also the Palapa that served light hamburger type meals but it was bit of a roll of the dice. Sometimes it was open and sometimes it wasn't. Also, there is only one pool. As the hotel was full, so was the pool. It was also extremely noisy from the music and entertainment crew. So, if you are looking for quiet relaxation, this is not the place to go. The beach was much quieter. Another negative was the very strong mildew smell in the meeting space off from the lobby. The hotel is definitely due for a major renovation. The other problem was that the elevator didn't operate very well. We took this in stride and decided if we took the 11 flights of stairs we could eat and drink more.

So all told - would we go again? Even though we thoroughly enjoyed seeing all the Mexican families having a good time, it was too crowded and noisy for our taste. We would not repeat this trip during Holy week again. That said, if you can get it for a good price and keep in mind that this is no where near a 4-star, I would recommend the Tesoro.

  • Stayed March 2013, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Winnipeg, Canada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed April 8, 2013

Manzanillo was a lovely surprise. Tesoro was a quaint ,simple, small, but lovely resort located in a private bay called La Audiencia Beach on the Santiago Peninsula. The area is very hilly with georgous Mediterranean Style architecture. The beach was open to the public but was not over crowded. You must get an ocean view room and enjoy the peace and watching the fishing boats and beautiful sunsets. There was an am buffet, lunch time cabana restaurant,2 evening buffets and an ala cart restaurant. All were fine. They had a troop of young entertainers who worked like crazy to put on shows for everyone. They were quite good if you like that sort of entertainment. We took the city bus for 60 cents and got on the wrong one. We rode all around Manzanillo and got to see all up in the hills as the kids and families were heading home after work and school. It was a very bumpy, mountainous ride that we really enjoyed. Finally the bus emptied out and the bus driver helped us get a bus back to our resort. Saturday was the outdoor market in Santiago. Interestingly, there was no bartering . We walked around the city of Manzanillo, where we were surprised to see many armed guards, and no toilet seats in public washrooms. We did a boat tour and a tour of some small towns as well as an a turtle and Iguana sanctuary.
Ideally, Manzanillo is layed back, and not a heavy party place ,which was great for me and my sister-in-law to relax and unwind. I do hope to return to Manzanillo with my husband next year as
I really thought the buildings,and mountains were dream like. Tesoro,met all of our basic needs in price, comfort, food, and safety.

Room Tip: You must ask for ocean view up high.
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  • Stayed May 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed March 30, 2013

This was a last minute trip for my 11 yr old daughter and I for spring break. We usually go to PV or Nuevo Vallarta or Cancun but decided to try something different this year. The trip with Canjet was fine although it involved a stop in Calgary and the bus ride from the airport wasn't too bad either. Check in went smoothly and we went up to our room on the 11th floor to change and get a bite to eat after the 10 hr trip.

The hotel is ancient but the view was awesome. Unfortunately the bathroom smelled of raw sewage so we closed the door and hit the buffet. The food was mostly unidentifiable so it was good to have little signs to tell you what was what. When we returned to the room the smell was worse so I inquired about changing rooms and was told I would have to wait until Sunday due to the hotel being fully booked for the weekend. This upset me so that I packed up and tried again with a different staff member. I was told again to wait until Sunday but I refused to stay in the room with that smell so I was moved to the 8th floor with a lovely view of the tent roof over the theatre. Great. I was told to try again on Sunday.

We settled for the 8th floor room and made the best of it. Beds were very comfortable and the room was clean. Saturday was spent at the beach and now I know why they sell sunscreen at 110 spf!! It was very hot & sunny - WONDERFUL - but we both got bitten by something in the water and then later swam past actual sewage floating in the water (it wasn't pee). Sunday we tried to hang out at the crowded pool (chilly) but there were not enough pool loungers so we shared one between us. Turns out it was a long weekend for the Mexicans so the place was heaving and both the beach and the pool were full.

Monday morning I returned to the front desk and was told to come back at 2pm. We finally received a fully functioning room on the 3rd floor by the pool four days into the trip. Now that we could fully unpack and settle in we turned our attention to the nightly shows, activities and excursions. We booked a snorkeling trip the next day that was a great treat but again got stung/bitten by small jellyfish. Intensely itchy ugly red bites after the rash went away. This is no fault of the hotel but really put a damper on my holiday. I spotted them while snorkeling and could feel the sharp stinging sensation when they got between my swimsuit and skin.

We also went to Walmart to pick up snacks, sunscreen and inflatable tubes for the pool. This was great once the crowds were gone. I gave the shows a miss since they were mostly pretty bad. The food wasn't very good and the wine, sickly sweet red & white, was the worst I have ever had in Mexico. At least two people I met got sick. The staff do work hard and are pleasant at all times although not always helpful. JC was AirTransat rep who really knew how to "work" it - nuff said.

It was all over before we knew it and at the airport they seized a bottle of Baileys that was packed in my checked baggage because it had been opened. I thought all liquids over 100 ml went in your checked baggage whether open or closed so go figure... funny they didn't seize my shampoo or lotion?

The flight back was horrible but we ended it with a good night's sleep at the airport Fairmont hotel. Glad to be home. All in all a trip I wouldn't repeat unless I spent more for a direct flight and stayed somewhere else. Manzanillo is a pretty place with lots to offer. There are no timeshare sharks and no vendors, plenty of gorgeous scenery and good excursions. The Tesoro is a hotel for those on a budget looking for a true Mexican immersion. My advice for Air Transat is to drop this really outdated hotel from your list since most of us aren't into slumming it while on holiday and the Tesoro does just fine catering to the Mexicans.

Room Tip: All the rooms are pretty much the same inside but we enjoyed 321 overlooking the beach and pool. 32...
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  • Stayed March 2013, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, BC
11 reviews 11 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed March 25, 2013

My daughters (8 and 10) and I just returned from a 7-day vacation at this hotel. We very much enjoyed our stay. The hotel was clean,the view fantastic, the food plentiful and tasty, the kids' pool fun, and the staff helpful. The weather was fantastic, and we loved the trip to the turtle sanctuary and the snorkeling adventure that we booked through Transat. I also really liked the fact that the hotel was walking distance to the small town of Santiago (good saturday market), and a cheap bus or taxi drive to the very authentic Manzanillo town centre known as El Centro.
For you animal lovers: If you see a street dog that you would like to help, talk to Veronica Rendon, the lovely woman who schedules the a la carte restaurant sittings and who can be found at the desk near the hotel's front doors. She speaks English and can put you in touch with a nearby vet (Dr. Jose Guedea Yanez). For a very reasonable price, we took three starved and mange-ridden dogs off the street: they are being fixed and brought back to good health over the next three weeks, to be readied for adoption. Please consider doing the same for a little mutt, wherever you end up in Manzanillo!

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 24, 2013 via mobile

Just spent a week at the Tessoro. Had a great relaxing vacation. This is not the place to stay if you are looking for gourmet dinning and top notch service. If however you want a beach front resort with easy access to the water this is a great spot. We snorkelled right off the beach of the resort. excellent!!! Tip - if you like wine with dinner bring your own. The house white and red is just terrible. Go to Walmart and buy something you like. The staff are very friendly and are always cleaning. It is an older hotel but the shower is excellent and the bed was comfortable. Fell asleep every night to the sound of the waves on the beach.

  • Stayed March 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Tesoro Manzanillo

Address: Avda de la Audiencia 1, Peninsula De Santiago, Manzanillo 28200, Mexico
Location: Mexico > Pacific Coast > Colima > Manzanillo
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Top resorts Hotel in Manzanillo
#8 On the Beach Hotel in Manzanillo
Price Range (Based on Average Rates): $
Hotel Class:3 star — Tesoro Manzanillo 3*
Number of rooms: 331
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Also Known As:
Tesoro Manzanillo Hotel Manzanillo
Hotel Tesoro Manzanillo
Manzanillo Tesoro Hotel
Tesoro Hotel Manzanillo
Tesoro Manzanillo Resort

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