We went to Tesoro Manzanillo from March 9 to 16, first trip to Mexico. From the beginning I must admit that the place (Manzanillo) is great and the town is interesting and completely different from what we were expecting. The views and the scenery are amazing! I loved the ocean - the Pacific is, to me, so much different than the Atlantic; I loved the waves (nice big waves!), there was a beach (Miramar) where you could just walk and walk and walk for hours without the beach coming to an end. Food is good, both in the hotel and out - if you go there (to Manzanillo I mean) make sure you eat at "Il Tablao" restaurant, on the Miramar beach! The burritos there are to die for, and to eat those and have a nice cold beer (with salt and lime) directly on the beach, watching the waves crash right @ your feet, is an afternoon extremely well spent!
Now the hotel. Well, it was quite big - 19 floors, to be more exact. You don't want to be on the 1st floor, since it's right on the main pool which is open from 8 am to 8 pm, and on the same level with one of the buffet restaurants (which closed the 3rd day of our stay there, for renovations! too bad, because the buffet is open to the sea and sort of on the beach, and it was nice to eat there...). A couple from our group was on the 5th floor and still complained about the noise - pool, buffet, beach, disco/party on the beach or at the outside bar close to the pool. Then on the 6th floor you have the lobby of the hotel & the lobby bar (open from 17:30 to 1am) and on the 7th you have the second buffet restaurant and the "a la carte" restaurant (2 nights mexican, 2 nights italian - I'll get back to those later). But then you'll be on a higher floor (we were on the 14th then changed with a room on the 10th) and you'll spend many long minutes trying to get into one of the 3 elevators available. Because even if you can go down the stairs, let's say, for sure you won't be that willing (and able, lol) after hours and hours of hot sun and swimming - especially with a kid! So it's a bit complicated. The rooms are really, really, really basic. White (with black surrounding the A/C exhaust), with one or two beds that can be a challenge even for the hard-mattress amateurs like myself. TV (lots of cartoons), a safe for which you have to pay ($1/day) and a hairdryer - no coffee maker, no iron, not the minimum to sew a garment if an accident happens. The bathroom is similar to the room - extremely basic, but there are no problems with the water and if something is not working (like the hot water knob at our shower) you call the reception and in a few minutes someone will come and fix it. All the floors throughout the hotel are white marble and I actually loved the concept of the hotel - too bad is was really not cared for! One other thing: we turned off the A/C during the night, otherwise we would have died because of the cold, LOL! We were leaving it on during the day, and at about 7 when we were going up to our room to shower and change clothes for dinner, we were turning it off and leaving it like that 'till the next morning. The way the rooms are cleaned - well let's just say I've seen a lot better. And the day I actually looked at the orange-y bed skirt was a sad day for me! :)))) You can leave something for them (money, not stuff like in Cuba) or not, the cleaning is as basic as possible anyway. Mini-fridge gets stocked with 2 small bottles of water and two cans of Pepsi/ 7Up every day.
The hotel has a nice kids' club, with water slides and a small pool and stuff, but no one is actually watching the kids. Mine is 7 and pretty independent and also careful, so I could trust him enough to leave him alone there, but smaller kids have to be watched.
The food is good. I had to watch how I was composing my plate because otherwise I doubt I would have been able to fit into my clothes once back home! I was expecting more interesting sweets but there weren't (I have to admit I couldn't wait to try some original Mexican churros but... no luck!). Both "a la carte" restaurants offer good food - don't try the Caprese salad, though, because it's not really edible. On the other hand, you have to ask for the guacamole when it's Mexican night(s) - it's the best I ever had! (You have to ask the guy for it because it is not on the menu!) And take a camera with you and make sure you order a Spanish coffee - you'll absolutely enjoy the show! The food at the restaurant outside is good too, and hamburger/ hot-dogs/ fries lovers will get their fix. We're not crazy about them but my kid ate a hot-dog once and he said it was good. And they have a nice cheese sauce to go with those, so... it's OK. We had plenty of salads, fresh fruits and vegetables - great! The bar by the pool is open from 11 am to 6 pm. For coffee lovers: tough luck, there is no coffee! LOL Well actually there is, but only at the buffet restaurant on the 7th floor, during the breakfast/ lunch/ dinner hours. And that's it. No coffee at any of the bars, none at the restaurant close to the pool. Oh, and you don't have to dress up for dinner. I brought some more elegant/evening clothes (more than the shorts and jeans 3/4 and the t-shirts, I mean, nothing extravagant) with me, because wherever we went in Cuba one has to dress up for dinner & the evening show and stuff, but nobody would do that here, apparently. Of course you can still wear your high heel, glittery, strap sandals and whatever dress goes with them, but be prepared to be the only one dressed like that.
The beach - nice, you could walk some 15 mins from one end to the other. There is a big building being built near the hotel and this is not that nice, but it's OK. The sand is black. Rougher that the one in Cuba and black - yes, black. Quite a turn off for me, it made me think of oil spills and that kind of stuff, but it is sand and it is clean.
Couple of last things - the hotel was non-smoking (you could only smoke outside/ on the balcony) and it had 99% Mexican clients. And the people working there are not too proficient in English, so you'll improve your Spanish. :)
Overall it was an interesting experience and I loved it for the scenery and for the things I discovered about Mexico but no, I wouldn't go back too soon.
All the rooms have ocean view - the ones at the higher floors, though, have a better view, I think...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.