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“its like being transportes to the chic 50th” 5 of 5 stars
Review of Las Hadas Golf Resort and Marina

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Las Hadas Golf Resort and Marina
4.0 of 5 Resort   |   Ave Vista Hermosa s/n | Peninsula de Santiago, Manzanillo 28867, Mexico   |  
Hotel amenities
Ranked #10 of 52 Hotels in Manzanillo
Caracas, Venezuela
Senior Contributor
40 reviews 40 reviews
21 hotel reviews
Reviews in 22 cities Reviews in 22 cities
15 helpful votes 15 helpful votes
“its like being transportes to the chic 50th”
5 of 5 stars Reviewed 2 weeks ago

I really enjoyed staying at this hotel. Its like being transported to the 50th. The hotel is immaculate, all in white. The personell have excellent manners and they are very friendly. I reserved three rooms for my family and they upgrade us to rooms with balcony . The breakfast was excellent and had a good variety to choose from. The only thing i will fix ,its the menu on the pool ; it should have more varieties to choose from. The pool is very nice . Also the beach. We did not have dinner there. We were so in love with the hotel that we wanted to stay one more night , but unfortunately there was not any room available. Te room was very clean .Love it ¡!!

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alejandrina N, Director Comercial at Las Hadas Golf Resort and Marina, responded to this review, 2 weeks ago
Thank you very much for your comments in regards to your stay at Las Hadas Golf Resort & Marina Manzanillo, we appreciate the recognition of our staff efforts to provide quality and friendly service, we are glad that you had enjoyed your stay with us.

We also appreciate the valuable information in regards to the variety of snacks at pool.

Once again, thank you for taking the time to share your comments with Trip Advisor’s community
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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405 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Japanese first
  • Spanish first
  • Any
English first
San Francisco, California
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed at Las Hadas on a family vacation when I was younger and I really enjoyed my time there. The location is breathtaking, the beach is great and the service is world class. The restaurants are a bit pricy but the food is great. It's a resort but it's very compact so it's easy to walk from the room to the beach or anywhere else you want to get to.

  • Stayed September 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alejandrina N, Director Comercial at Las Hadas Golf Resort and Marina, responded to this review, 2 weeks ago
Google Translation
Gracias por sus comentarios en referencia a su última estancia en Las Hadas Golf Resort & Marina.
Nos complace saber que disfrutó sus días de familia y le reiteramos nuestro interés por volver a recibirle en esta su casa.
De antemano agradecemos su confianza y esperamos recibirles pronto en su siguiente visita a nuestra hermosa propiedad.
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Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Our family checked out of Las Hadas this afternoon after an 11 night stay.
It was absolute perfection.
There is much to say, so by category:
Service:
We travel in hotels and resorts around 50 nights per year, and the staff at Las Hadas provided the most attentive and gracious service (from the lobby, to pool, to beach, to restaurant, to housekeeping) that we have ever received.
No matter where we were there was consistently someone close by anticipating our next need.
Rooms:
Large, spacious, beautiful, and each with a lovely view. Our room had a bedroom, living area, three piece bathroom, and two large balconies. The floors were a lovely marble. We mentioned to someone that our child was learning to walk and would be crawling on the floors and they went ahead and hand mopped and dryed the floors everyday we were there. The bathroom looked recently updated and very modern. The furnishings were clean and nice, but not standard hotel chain issue. *The couches did have sad looking covers on them - not dirty, just really tired.
Restaurants:
The breakfast buffet is superb. Amaxingly fresh juices and fruit as well as lots of fresh hot food made to order. The servers are very attentive during the buffet.
The marina Italian restaurant serves fresh pizza as it is done in Italy. The gelato spot on the marina is also delightful.
Activities:
There activities director, Guillermo, is truly kind and willing to do anything possible to ensure your family has a great experience. Children in our party enjoyed free swim lessons (sometimes 1 on 1 when others were not interested), tennis lessons, and free kids club activities. There were also beach and water activities offered. We paid a nominal fee to rent a paddle board and really enjoyed that as well. Scuba is available.
Family:
We felt safer here than most hotels. The property is very private, and friendly but firm staff prevent non-guests from entering the property. During our stay I saw a handful of people drinking, but absolutely no one drunk. The music was relaxing and upbeat, but really comfortable for both adults and children.
This is a great place for adults who want peace and quiet or families interested in escaping the wild scenes that are at some beach resorts.
Facilities:
Relaxing, peaceful, family friendly, and uniquely beautiful. Often hotels look so much like one another that they run together in my mind. They are quite nice, but rarely remarkable in a positive sense. Las Hadas stands out as architectually interesting, and wholly picturesque. The furnishings are laidened with arches and fountains decorating a hill that while being accessible with ramps has dramatic staircases and panoramic views over the private beach, marina, and surrounding mountainside. The property is not brand new, but is very well maintained, updated, and exceptionally clean, They have photographers onsite to take your vacation pictures for you for a fee, there are also shops, a conveniences store, three small restaurants, a pool bar, and a piano bar. They keep the very deep private sanding beach racked and pristine, and seem to constntly have people passing tiding things and offer to get you anything you can possibly think of.

Room Tip: Every room has a fantastic view.
See more room tips
  • Stayed August 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alejandrina N, Director Comercial at Las Hadas Golf Resort and Marina, responded to this review, 3 weeks ago
On Behalf of the entire team at Las Hadas Golf Resort & Marina Manzanillo, we thank your visit, we appreciate the detailed recognition of our staff's efforts to provide quality and friendly service, we are Happy to hear that you’ve had enjoyed your stay with us.

We will share your comments with our team and recognise their efforts as well,

Thank you for taking the time to share with Tripadvisor’s community your comments and specially your unique experience at this beautiful Resort. We look forward to receiving you in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 16, 2014

I stayed here in the end of July for about five nights, and I did read multiple reviews before posting mine. I will be honest and say that there are patterns in the negative comments that I cannot deny. However, the good things about the experience completely overcome the bad.
Let me begin by addressing the bad. When we arrived, our rooms were completely different to what we had reserved. We 2 double rooms and 1 triple room, and what we received were 2 rooms with a king bed and 1 room with two double beds. We were 9 people and the cost was around 500 dollars each for the stay, so you could see how not getting what was agreed on was upsetting. My father complained, and after about 1 hour of arguing, multiple phone calls, it was finally agreed that they would go ahead and fix it.
We decided to head down to the buffet (We had the all-inclusive plan) but it was closed, so we went to the Dolphins. Things started getting better after this. I cannot explain to you just how rich and juicy my Arrachera steak was. The beers were ice cold, the juice felt fresh, and the fruit was just delicious and you could tell it was organic. My family all enjoyed the food very much. After this awesome food, we head back to the front desk, to find that we have all gotten new rooms. The rooms were beyond beautiful, very spacious and we all fit in a comfortable manner. Our view was breathtaking. I can't say I've ever relaxed as much as I did on this trip. With that being said, this is not a place for those who want to party and get drunk out of their minds. This is a beautiful, quiet place, were one can go and meditate about life, enjoy their families and have a healthy, good recreational time. The pool is awesome, and the bar tenders are very friendly (Please tip them, the minimum wage in Mexico is horrible, so of course they might have a bad attitude if you assume that because you have an all-inclusive plan you don't have to tip. Tipping is a common courtesy) The snacks are fast food quality- which is good- you get a nice, juicy, fatty burger with fries or a hot dog at the pool, sipping on a beer or Pina Colada. Yummers. Now, lets talk about the winner here. The architecture, the scenery, the ocean, everything is breathtaking here. If you are a visual person, you will put up with some of the flaws to be able to witness this. If any of you have watched Richard Linklater's Before trilogy, and specifically watched Before Midnight, this hotel will so much remind you of their stay in Greece. The hotel is just beautiful. You get a feeling that you are lost in time, and that feeling gets empowered with all the walking. A lot of people talk about this in a negative way. The walking is amazing. It forces you to see your surroundings, to see all the flowers, the architecture, the different towers, all the angles of the green surrounding mountains and the ocean. I can't describe to you how beautiful this old hotel is. Trust me, when you see this beauty, you won't even want to use the golf carts (unless you have little ones) During my stay, I paddle boarded, and relaxed like never before. This is not for everyone, but if this review makes the place seem appealing, I encourage you to visit.

PS: I went on a family trip. However, if you are planning a romantic get away THIS IS THE PLACE FOR YOU. I could honestly not stop thinking on how beautiful it would be to take your significant other to this place.

HAPPY TRAVELS!

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alejandrina N, Director Comercial at Las Hadas Golf Resort and Marina, responded to this review, 4 weeks ago
Thank you very much for your comments in regards to your recent stay at Las Hadas Golf Resort & Marina Manzanillo, we appreciate the recognition of our staff's efforts to provide quality and friendly service, we are very happy that you’ve had enjoyed your stay with us as well as the architecture of our Beautiful Property.

These comments are very valuable to us, as we can share with our team allowing us to recognise them and also take action to resolve any details that might affect the experience of our guests.

I hope to meet you in person on your next visit to our beautiful property.

Sincerely.

Jorge Garibay / Gerente General
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Delano, California
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 6, 2014

To being it was my 1st time in Mexico and I will return back to Las hadas Hotel for my next yr vacation I had no bad experience with anyone. I loved my view and the beach access was really close to my room I love the fact that they have a bar inside the pool area that's a plus I stated 4 nights and all days were so much fun so much to do and relax...I don't understand why people are rating it a bad experience...perhaps there are just over reacting...see u guys soon I will book again...

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alejandrina N, Director Comercial at Las Hadas Golf Resort and Marina, responded to this review, 4 weeks ago
Thank you very much for your comments in regards to your stay at Las Hadas Golf Resort & Marina Manzanillo, we appreciate the recognition of our quality and friendly service, we are very happy to hear that you’ve had enjoyed your stay with us.

On Behalf of the entire team at Las Hadas, we thank you for your visit and look forward to receiving you in the near future.

Sincerely

Jorge Garibay / Gerente General
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oxnard
1 review
3 of 5 stars Reviewed July 31, 2014 via mobile

If you want a place to relax, this is your resort. The scenery is speechless. The arabian architecture is beautiful. Here you will find tranquility. With that said, I write this review on our last night at this resort and our stay wasn't what I expected.
First things first, we arrived past 5:30 and our room wasn't ready. Check-In is (I believe) 3:00 PM and we did not get our room until past 6:00 PM. The food was very delicious but limited. There was an Ala Carte restaurant and a buffet and two buffets on another night. We were told we could not take food to go on one night but were permitted to take food to our room the previous night Eventhou we had the all-inclusive plan. When in the pool or beach area, we had to wait an extremely long time for snacks or beverages, the same with the swim up bar. I do want to make note that the beach is ideal for kids and adults as the are hardly no waves. As mentioned before, we had an all-inclusive plan that included tips but I disliked that for everything we ordered we had to sign a ticket. It was a PAIN! I did mentioned that we had an all-inclusive plan and they mentioned that it was for "quality control" and was given two tickets to sign. Funny, the ticket on top was always a ticket for an additional tip. I don't ming giving an additional tip but this hotel seems to be so understaffed and they seem to give better service to guests who don't have an all-inclusive plan since tips were not included in their plan and they know that they got at least something out of the all-inclusive guests. VERY DISAPPOINTED. In addition, this hotel does not have any entertainment at night. If you
Have problems with your knees, climbing stairs or have a baby with a stroller then STAY AWAY. This hotel requires a lot of walking and a lot of up and down stairs. I was unable to find an elevator and I don't think this hotel has any.

  • Stayed July 2014
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alejandrina N, Director Comercial at Las Hadas Golf Resort and Marina, responded to this review, 5 weeks ago
Thank you for taking the time to share with us your comments regarding your recent stay at Las Hadas Golf Resort & Marina Manzanillo.
We sincerely apologize for not meeting your expectations about the hotel and our service. We are working a lot in all our departments to get better in all details that you mentioned.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Puerto Vallarta, Mexico
Senior Contributor
28 reviews 28 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed July 29, 2014 via mobile

The rooms are not that bad considering it is such an old hotel BUT... Cleanliness: it appeared to be a clean room and when I opened the closet door I found a pair of dirty old shoes left by the previous guest. FOOD: we payed for All Inclusive. The food is bland and the selection is poor. Not enough waiters so you have to order before you get hungry. SERVICE: this was the worst of all and it wasn't entirely the employees fault. They are so understaffed that there were only 2 bell hops for the entire hotel. Since they also drive the golf carts that take you to your room we'd have to wait about 40 minutes to be picked up. PLUS: out of the 4 golf carts only 2 were actually workng! At the pool area with the heat; waiting 30 minutes for your drinks is NOT a fun vacation.
Do yourself a favor and stay elsewhere!

Stayed July 2014, traveled with family
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alejandrina N, Director Comercial at Las Hadas Golf Resort and Marina, responded to this review, 5 weeks ago
Thank you for taking the time to share with us your comments and specially the attention to detail of your description regarding your recent stay at Las Hadas Golf Resort & Marina Manzanillo.
We sincerely apologize for not meeting your expectations about the hotel and our service.

On Behalf of the entire team at Las Hadas Golf Resort & Marina Manzanillo, we thank you for your visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Las Hadas Golf Resort and Marina

Address: Ave Vista Hermosa s/n | Peninsula de Santiago, Manzanillo 28867, Mexico
Location: Mexico > Pacific Coast > Colima > Manzanillo
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
#3 Luxury Hotel in Manzanillo
#4 Top resorts Hotel in Manzanillo
#8 On the Beach Hotel in Manzanillo
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Las Hadas Golf Resort and Marina 4*
Official Description (provided by the hotel):
A Manzanillo resort and marina with accommodations and a variety of amenities. This hotel features wedding venues, a golf course, romantic dining and event space in Mexico. ... more   less 
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Also Known As:
Las Hadas Golf Resort And Marina Hotel Manzanillo
Las Hadas Manzanillo
Las Hadas Mexico
Las Hadas Hotel And Marina
Las Hadas Golf Resort & Marina

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