Well, there is good and bad about Las Hadas Resort. The architecture of the building and setting of the landscape is lovely and quaint. I have read many reviews about the distance for walking but there are so many of the staff willing to let you hitch a ride on one of the golf carts they get around on we never found it to be a problem.
The main lobby is grande. On one side are areas set up for entire families to be able to sit around and enjoy the live entertainment at night, which when we were there was a guy playing guitar and he was pretty good.
The first morning there they have an orientation for new guests. I did not find it that helpful. I could have gotten the same information at registration in a pamphlet.
Rosie is just outside the lobby doors to book all your tours and help you find the adventure you're looking for.
There is a bar on that same side with a great bartender by the name of Herberto. It was nice to take a nightly stroll up to the lobby and have a drink before turning in for the night.
We rented a suite with a private pool. The whole concept of having a private pool is great. NOW, if only they would update it all by fixing and changing the tile by the pool, fix the tiles inside the pool, fix all the grouting in the bathroom, and clean everything better then I would have rated higher to a 5 star. Plus, keep on the filtration system at all times in the pool when a guest is in the room. The pool would get bugs in it and we could not turn the water filter on. Actually, I would never look for another place to stay and would be loyal to that always being my vacation destination.
We also went on some different tours while there. The best was the ATV adventure that took you along the beach and into the jungle. What a great time and well worth the money.
The city City tour was on an open double decker bus and was well worth the trip because if you don't know the area you get a lot of information and it helps you know how to get around.
We also went on a day tour of Barra De Navidad, which was great. We stopped and had lunch in a great little restaurant there and shopped.It was the only place I found that had real quality silver and turquoise. It also included a boat ride that took you around the lagoon.
Most of the staff were friendly and nice at Las Hadas. We usually sat in the same areas and therefore got the same waiters at each restaurant. Those waiters were also very kind and attentive. Breakfast was always good with a great variety to choose from. Supper the fist night was really good. Supper the second night was okay. Supper each and every night after that diminished, but was still edible.
Two a la carte meals were included. We went to only one and let me tell you I was so sick after that. My partner also ordered a medium tenderloin steak and got it almost blue rare. The woman beside us said her chicken was raw inside and she couldn't eat it. Too bad because the atmosphere of the a la carte is gorgeous and the waiters are amazing. In all fairness, we heard from another couple who were there earlier in the week who said the a la carte was the best food they have ever tasted. So, maybe the trick is to book at the beginning of the trip.
I can tell you one thing, if the supervisor of housekeeping was to walk into our room one more time after her staff cleaned to see how good they did I was going to flip out on her. Here's a tip for her...check the room at the time it is being cleaned because you have no right to be walking in on guests later in the day. She rang our bell one short ring then let herself in. She is lucky we weren't in there naked or something. It would be much nicer if she rang until you answer the door then ask if we have everything we need and if the room was re-stalked with everything.
Most staff are wonderful as you can tell by what I have written so far, but there are some staff that you just don't feel like you should be there, or they don't want you there. I was always friendly regardless and actually learned that in some cases the distance could also be caused by the language barrier because not all staff can speak very good English.
The front desk manager of the Hotel was great. I wondered if he ever sleeps because he was always at the desk working. When something went wrong with the ATM he was so accommodating to us and even gave us cash from the credit card until the matter was resolved.
The front door guys (bell hops) were wonderful, witty and so polite. When you needed something you could most certainly go to one of them to get it, or find out how to get it.
Would I go there again? Well, if they choose to update the private pool area and bathroom I most certainly will. In fact, I may go there every year if they fix those things.
Thanks for the wonderful first time experience in Mexico Las Hadas. Do a little more work on the rooms and I will always go back there.
- Official Description (provided by the hotel):
- A Manzanillo resort and marina with accommodations and a variety of amenities. This hotel features wedding venues, a golf course, romantic dining and event space in Mexico. ... more less
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- Also Known As:
- Las Hadas Golf Resort And Marina Hotel Manzanillo
- Las Hadas Manzanillo
- Las Hadas Mexico
- Las Hadas Hotel And Marina
- Las Hadas Golf Resort & Marina