The positives. The view from the room I had was spectacular (level 10, corner suite), the room was clean, and it was quiet. The staff were very friendly and this is a great hotel if you want to practice your Spanish. I gave my chamber maid a $5 USD tip every day because she would leave me little presents of flowers and would make up my towels into Swans and Hearts. She was fantástico, I liked hanging out at the hotel pool and met a lot of really nice people from Mexico. Unfortunately, the Canadians and the Americans were not as friendly to the Mexicans and pretty much stuck to themselves. I sat with some of them on my first couple of nights and to my horror found them to be prejudiced and closed minded.
The negatives. While the grounds are really quite beautiful, this resort is difficult to get around in. It is built into the side of a mountain and the paths are quite steep. There are cars that take you to the different levels but you can, at times, have to wait a while before one shows up. The beach club where the meals are served is about three city blocks away. There are cars that will take you there as well. The food at the beach club wasn't great and the menu at the Italian Restaurant was good but the choices were pretty slim. The service at the beach club wasn't great either. Even if you tipped, it just wasn't good at all. Also, the entertainment is in the same venue as the meals so finding a table to sit at to have a meal once the show starts is near to impossible.
The available beach space is small. If you want to get a spot at the beach, you need to be there by about 7:30 am, otherwise forget it.
My deck had a wasps nest and was infested with ants.
Sunwing had this resort rated as a 4 but it is more of a 3. They try, but the ratings the travel sites are giving them are too high.
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- Also Known As:
- Crown Pacific Huatulco Hotel Huatulco
- Crown Pacific Deluxe Suite Hotel
- Crown Pacific Deluxe Suite Resort