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“"Exceptional treatment"” 4 of 5 stars
Review of Novatel

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Novatel
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Avenida Pinzona 96, Acapulco 39390 , Mexico   |  
Hotel amenities
Ranked #58 of 179 Hotels in Acapulco
New Delhi, India
1 review
“"Exceptional treatment"”
4 of 5 stars Reviewed September 28, 2013

"Exceptional treatment"
We booked this hotel for our weeklong stay . And it is a unique little gem, really.
We have stayed at many hotels over the years, often luxury ones with impeccable details and fantastic designs. Price-wise is on par with these better-class hotels. But the comparison fails: . Yet, in ten years from now, I’m sure we will still fondly remember the vacation we had there.
It is the perceptive and friendly service that makes it worthwhile staying in this small family-run hotel. The owners and staff are social at just the right level and they go to great length to make you feel at home. In the afternoon, the staff would bring out snacks and coffee for guests who had opted to spend the day in the shade of the palm trees in the little garden. At no charge.
Even my family, who did not stay in the hotel, was received with open arms and exceptionally generously when they came to visit. The owner even offered us to invite them all (ten people) to the hotel’s garden for the celebration of my father’s birthday. For the occasion they had prepared home-baked cake, snacks and a fantastically thoughtful gift.
This said, there is nothing wrong with the facilities. The room we had was spacious and pretty, the breakfast is good and the distance to the beach is limited. The garden may be small, but it’s a relaxing and quiet place – one where you really don’t mind spending an afternoon or two with a good book.
And as many people have written before.this is a place you would definitely come back to and recommend to your friends. Thank you very much for making our stay so pleasant!!!

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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9 reviews from our community

Traveler rating
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    1
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Hyderabad, India
Level Contributor
3 reviews
5 of 5 stars Reviewed September 28, 2013

excellent in staying along the trip with all travel arrangements.Time didecated in service and food options aretramadous good.Site view around the hotel was extremly beatiful and pleasent for business deals and smooth planning of schedules were easly possible in that atmosphere making things to happen more betterway.

Room Tip: My room was very good
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  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Port Saint Lucie, Florida
1 review
2 of 5 stars Reviewed June 27, 2012

Room was small ans quite uncomfortable. Would not return.

Room Tip: Avoid room 3
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Stayed June 2012, traveled as a couple
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Port Alberni, BC
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed January 25, 2011

We just arrived yesterday, this being our 20th year returning to the same hotel. New couch and new fridge this year. The big pool have been fixed and spent the afternoon down there today. Went grocery shopping today and to the Zocalo. All seems well, just like any other year.

Stayed January 2011, traveled as a couple
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Additional Information about Novatel

Address: Avenida Pinzona 96, Acapulco 39390, Mexico
Location: Mexico > Pacific Coast > Guerrero > Acapulco
Hotel Style:
Ranked #58 of 179 Hotels in Acapulco
Price Range (Based on Average Rates): $
Number of rooms: 15

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