My husband and I had the most wonderful fun filled week with our son and his family, daughter and her family (12 in all, ages 70 to 6) at the Grand Mayan. Our great tour guide Baldo Gomez helped make some unforgetable memories for all of us. He took us on the Town tour, a full day of history and fun. Baldo was the link that made our visit, picking us up at the airport, taking us shopping, town tour ( including the cliff divers) and returning us to the airport. The staff at the Grand Mayan were exceptionally friendly and accommadating, very clean!! The adults enjoyed the evening programs of wine and Tequila tasting. Children loved the sparkling clean pools at the Grand Mayan and Mayan Palace. We used the restaurants at The Grand Mayan, Mayan Palace, and Sea Garden, all we very good and enjoyable, service was 5 Star. We felt very safe at all times.