First thing first, even with unsafe media talk about Acapulco not being safe, we felt very safe, we were impressed with the location on Myan Palace and the amount of security from the gates to the beach and surrounding areas! We had meals at Myan Palace, the Grand Myan and Sea Garden (3 sister properties that have free shuttles that you have access to on the same compound) and the were all beautifully decorated, clean and the food and service was fantastic. The rooms at the Myan Palace were as well beautifully adorned, clean and wonderful daily housekeeping and turn down service that the kids waited eagerly for as they has Hershey kisses pillow side each night. The Bellmen, front desk, sundries shop staff were over the top friendly and many of them spoke great English. There was no pressure to do a timeshare presentation, a huge bonus for us as we were there to relax and have fun. We researched transportation options on this and other sites to make sure we were worry free in getting there, around town and back to the airport and found that the 3 properties, Myan, grand Myan and sea garden have a team of reliable, friendly and affordable transportation professionals to serve you. They have access to getting on property to all three properties...the average cabbies do not have this access and they are not only a great transportation option but they are wonderful tour guides with great concierges expertise to assist with as much or as little of an authentic Acapulco experience desired. We went with Baldo as he had the best reviews from others that had stayed at the resorts and we contacted him via Facebook Baldo Gomez or call the resort concierges. He spoke perfect English and had a great personality. He really helped make our time there memorable, not just grabbing a cheap cab with a non English speaking driver and feeling it out on our own. Having the kids with us we did not want any surprises, just a secure easy way to get around. The scare came in when our kids were at the Waterpark at the Grand Myan. Our 5 year old daughter slipped and fell going up the stairs to a water slide and had a nasty blow to her head. She was gushing blood and the hotel security rushed to our aid. They speedily got us to the on site medical facility that was independently operated. She had 8 stitches and the Doctor did an amazing job!!!! He even has an English speaking assistant!!! There is not much we did not experience at the resorts and it was all first class service, beautiful fun and delicious. Baldo made everything else off property just as amazing. What an amazing trip!