This is the first time we have stayed at a Mayan Palace. In the past, we have always stayed at The Grand Mayan. I will admit, I was worried it would not be as nice. I was wrong. Our hotel was beautiful, the pool was great, and the service was excellent. The only negative was that sometimes we could smell garbage on the property. But it was only a few times.
The beach is located at The Grand Mayan. This was not a big deal at all. The shuttles runs often and we even walked a couple times. It was great to have the option of the beautiful pools or the beach.
Acapulco was wonderful. Before our trip we looked on trip advisor and read so many reviews about using BALDO GOMEZ for our tour guide. So we contacted him prior to our trip and he was at the airport waiting when we arrived. He made our trip into a vacation we will never forget! Baldo was very professional, accommodating, reliable, and attentive. BUT even better he felt like a friend. He listened to our requests and adjusted his tour to fit our family's interest. 2 of our kids speak spanish and Baldo did a great job in encouraging them to use Spanish. We spent 2 days with Baldo and saw a variety of things. He even surprised us with a stop at a Sea Turtle rescue and we were able to release baby sea turtles. So fun!
I would highly recommend contacting BALDO GOMEZ AT email@example.com before arriving to Acapulco.