My family spent 4 nights at this hotel in July 2011. To begin with I was annoyed at check-in because there is a 50 peso a day fee for parking. It is not much, but the English version of their website says it is free.
Upon entering our room we discovered they did not give us 2 double beds as requested, rather a king and two roll aways, making the room very cramped. This was not mentioned at check in either. The air conditioner in our room hardly blew at all, but they did give us a fan upon request. The website also advertises microwaves in the rooms, which there weren't. There was a mini-fridge though.
After our first night we switched rooms because we woke up to the overwhelming smell of sewer. It was not coming from the bathroom, rather the vents. The second room was also cramped, but the a/c worked a little better.
On the website there are pictures of the play and pool areas. The inflatable slide is not included in the room cost, it's extra. As is the mini golf and bungee. The small waterslide going into the large pool was only functioning two of our four nights. The large play area for the kids is all metal and therefore VERY hot during the day.
Our first night my husband forgot to turn off our vehicle's lights and the next day we needed a jump. It was in the hotel's secured parking lot, but staff didn't mention the lights being left on to us. The staff was unable to help us with a jump. They didn't even offer information on who to call for a jump. We ended up asking a taxi driver.
On the positive side, the hotel is located right across the road from the beach. The only downfall is you pay for a place to sit. Would have been better off staying at a hotel with a private beach!
- Official Description (provided by the hotel):
- Excellent Location, minutes from many attractions and activities, this family-friendly hotel offers comfortable amenities such as free home breakfast, wireless internet access,air-conditioned guestrooms.Hotel Sands features fun activities for the entire family. Guests can relax in the hotel's landscaped gardens or go for a swim in the outdoor pool. Kids can play of miniature golf or play on the on-site playground.Guests at the Sands Hotel can spend the day at the nearby beach swimming, scuba diving or snorkeling. After a busy day, guests can return to the hotel and enjoy a meal at the on-site restaurant. ... more less
- Reservation Options:
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- Also Known As:
- Sands Hotel Acapulco