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“Lovely revamped hotel of the 50s” 3 of 5 stars
Review of Boca Chica Hotel

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Boca Chica Hotel
2.5 of 5 Hotel   |   Playa Caletilla, Acapulco 39390, Mexico   |  
Hotel amenities
Ranked #10 of 177 hotels in Acapulco
Washington DC, District of Columbia
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
14 helpful votes 14 helpful votes
“Lovely revamped hotel of the 50s”
3 of 5 stars Reviewed May 5, 2013

We expected a nice deco and we were not desappointed. This hotel has style and offers a good restaurant so you don't need to leave the vincinity - which is actually better! - . It could be a great place for a week-end / a long week-end if it wasn't for the omnipresent and very loud music. No place you can seat, read or eat without music. On top of that, they play the same pre-recorded music every day, so after two and a half days we were glad to leave!!

  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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122 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
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English first
London, United Kingdom
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 29, 2013 via mobile

Great bit of 1950s glamour in Acapulco. Airy, relaxing place which merits a stay. Wifi a bit patchy though and we could have done with more clarification on what was and what wasn't included for breakfast. Also the main desk totally failed to book us an early morning taxi (after asking) to the bus station which caused a fair bit of panic. A good place to escape the madness of Acapulco - was very peaceful and overall a great stylish place to stay.

Stayed March 2013, traveled as a couple
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Saint Ferme
Senior Contributor
31 reviews 31 reviews
21 hotel reviews
Reviews in 24 cities Reviews in 24 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed February 26, 2013

This place must have the coolest deco I've ever seen in a hotel - love the style, the atmos - it felt just like hotel citroën from the Life Aquatic (but a little less rundown). Airy, and dramatic, the rooms look over tourist trodden acapulco which, if it weren't for this hotel, is frankly worth missing. The mini bar was laden with more goodies than anywhere I've ever seen and water ski ing with the manager on a nearby lake was epic! I only wish they had sent the 50 thank you postcards we asked them to send to our wedding guests that they charged us $200 and then ended up not doing.

  • Stayed August 2012, traveled as a couple
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Stockholm, Sweden
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 18, 2013

Super friendly staff! Nice and clean rooms.
And the restaurant is really good! Would recommend the fish tacos for lunch!
The hotel is absolutley worth a re-visit but the city's not so much.
Probably wouldn't go here for a vacation..

  • Stayed July 2012, traveled on business
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Chicago, Illinois
Senior Contributor
21 reviews 21 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 30, 2013

We went there last week with our dog. Staff is super helpful and friendly, the hotel is super clean and is recently renovated. The view is awesome, specially from the restaurant and the pool. Location is convinient, close to downtown and places of interest. Highly recommended!

Room Tip: Try to get an Ocean view room if possible
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  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Mexico City, Mexico
Senior Contributor
39 reviews 39 reviews
29 hotel reviews
Reviews in 28 cities Reviews in 28 cities
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed December 16, 2012

OK, so the great pro about this hotel at least for us is that they take dogs of any size. The hotel has been refurbished but in the end is an old hotel barely 4 stars. The room is big, but the flooring has a rough/scratchy texture making it look dirty and not nice to walk barefoot. The room had a terrace but only one -rusty- chair in it and the plants there were all dry and yellowish, it would've been better to remove those. Talking about location, the hotel is in the oldest part of Acapulco, in the low-end beach of Caletilla, and far from the modern area of Diamante. It doesn't have its own beach; there is a beach next to the hotel, you can ask the bell boy to open the gate for you so you can mix with the literally thousands of locals who make it there every weekend. There are no dining options nearby and the dining options at the hotel are very limited and the service extremely slow. If you venture to dine out, the traffic is really heavy to get the costera which could take you up to an hour. The staff is just ok, nothing special, so all in all, not sure if I would return, this area of Acapulco has seen better days and the hotel has nothing special.

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Hotel Boca Chic... A, Manager at Boca Chica Hotel, responded to this review, December 18, 2012
Dear Guest, thank you very much for your feedback as we consider to improve our service and maintenance details in the room.

Speaking of the area of the hotel, we are located in the traditional area and our goal is that people know about this important area where there are several investment projects at this time.

I hope you have the opportunity to come back and meet your expectations.

thank you very much
Mario Nadal
General manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lucerne, Switzerland
Top Contributor
424 reviews 424 reviews
83 hotel reviews
Reviews in 132 cities Reviews in 132 cities
384 helpful votes 384 helpful votes
3 of 5 stars Reviewed October 17, 2012

During our trip through Mexico we spent four nights in Acapulco. We didn't wanna stay in the middle of the "action" in Acapulco and chose a more remote area.

This Hotel is located in the Southwest area, close to Old Acapulco. The Hotel is right next to the small, but lovely Caletilla Beach, where you can get great food (El Mariachi) and hang out with the locals.
Boca Chica is right at the water with stunning views over the water and to the Isla Roqueta. Most rooms have seaviews and it's worth to pay for that. There's a restaurant attached to which serves b'fast and dinner over a great view! The pool area is also very lovely designed.

Check-In was fast, yet could have been warmer and friendlier. The Hotel dates from the '50s and has a pretty unique style. It's been remodeled lately and is in pretty good shape.
Rooms all come with a balcony and a hammock on it. That was great to spend some late-nights on and enjoy some drink...while hearing the waves and see the lights of Acapulco. Our room had a view of the ocean/Caletilla Beach, which we liked. Nothing puts you to sleep better than the sound of waves (and some street dogs barking...).

The room itselft is pretty standard...and very white. I have to say the designer tried a little too hard. The shower is more or less IN the room and not really comfortable. The shutters look nice, but let the light in very much...and very early. The floor was the biggest issue. It's almost like a rough concrete...and there were stains all over. It's just a bad surface to get clean. They should've chosen a different kind of flooring.

The staff here was very average...at best. Just one younger guy at the front desk was friendly and helpful...and the cleaning ladies were really nice too. But the rest....well...let's say there's lots of room to improve.
Breakfast was included. But it was never really clear WHAT was included. The first they we've been told everything on the menu was free...just to find out that it ISN'T! Be careful what you order....you might end up paying for your free breakfast.
The biggest problem we had was at check-out. We booked and prepaid for four nights. Then they told us we only paid for two...and that we owe them 600$! That was outrageous! We quite had a discussion for half an hour. They insisted on getting money or my credit card. But we knew that they were so completely wrong and we didn't give in. After getting pretty mad and even louder they decided to let us go anyway.
What was that? Some kind of way to get extra-money or what? We had a reservation for four nights (which they confirmed even at check-in) and we had all the papers to proof it. This issue really left a sour aftertaste with us about this place. Things like that shouldn't happen. Even it boasts a perfect location for great value we will think twice to come back next time...

Wanna know more about my trips? Check my profile (where you'll also find my website with more info about my travels).

  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Additional Information about Boca Chica Hotel

Address: Playa Caletilla, Acapulco 39390, Mexico
Location: Mexico > Pacific Coast > Guerrero > Acapulco
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool
Hotel Style:
#3 Spa Hotel in Acapulco
#8 Romantic Hotel in Acapulco
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Boca Chica Hotel 2.5*
Reservation Options:
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Also Known As:
Boca Chica Acapulco

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