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“My stayed at One Hotel in Acapulco last Christmas (2010) was anything but pleasant” 1 of 5 stars
Review of One Acapulco Costera

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One Acapulco Costera
2.5 of 5 Hotel   |   Av. Costera Miguel Aleman 16 Col. Costa Azul | Col. Costa Azul, Acapulco 39850, Mexico   |  
Hotel amenities
Ranked #26 of 178 Hotels in Acapulco
Whittier, California
1 review
1 helpful vote 1 helpful vote
“My stayed at One Hotel in Acapulco last Christmas (2010) was anything but pleasant”
1 of 5 stars Reviewed October 9, 2011

My staying at One Hotel in Acapulco last Christmas was anything but pleasant.
First, the quote and reservation I originally got on-line was not nearly to what I ended up paying checking out.
Last, The One Hotel even charged me for using the telephone (1-800 #).
If you are considering staying at One Hotel, you need to be careful.
I will never go back to One Hotel. The front desk service was poor and less than cordial.

  • Stayed December 2010, traveled solo
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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64 reviews from our community

Traveler rating
    12
    31
    15
    3
    3
See reviews for
13
22
10
9
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Whistler, Canada
Senior Contributor
35 reviews 35 reviews
18 hotel reviews
Reviews in 16 cities Reviews in 16 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed October 5, 2011

Clean and comfortable hotel. If you are on vacation and want to experience a beach front resort and ocean view, this place is not for you. Do not expect resort facilities if you are not paying for them!

The price under $60 for a room per night is perfect for this very clean and extremely well-located hotel. The few staff Members are extremely helpful and friendly. The room is very basic, but comfortable for a couple of nights stay. The location is superb and Acapulco's best restaurants, night clubs and attractions are practically within walking distance. Even the continental breakfast is a great added value.

A place to be back when you are in business or traveling solo/couple for max two nights.

Loved it!

Room Tip: Be nice and bring a smile. If you want ocean view go to another hotel and pay accordingly.
See more room tips
  • Stayed October 2011, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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PRATO
Top Contributor
383 reviews 383 reviews
83 hotel reviews
Reviews in 158 cities Reviews in 158 cities
396 helpful votes 396 helpful votes
4 of 5 stars Reviewed August 2, 2011

One Acapulco Costera s a great choice to invest very well your money in Acapulco. It's only the main boulevard in Acapulco Bay, and the sea is only two minutes by walk. The rooms are very good, not too big, but very clean. The breakfast it' s good, is not too various too. The staff is available and helpful. Besides, the hotel has an agreement with a near residence, so you can use free his very beatiful sea-view pool and hae chairs on the beach, directly on Acapulco Bay. The sea is normal, but it's not the main reason to stay in Acapulco. The landscape is good and also the atmosphere. Many sellers walking in the beach, to give you everything, food, drinks, clothes, massages and go on... You don' t need anything going to the beach, only towels (ask to the reception) and sun cream protection. Very good value for money.

  • Stayed March 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Oxford, United Kingdom
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 30, 2010

It's always good to arrive somewhere to find it's better than you think it might be. The rooms are basic, spartan even and clean. Great for minimalists like me. Don't be put off by the poor breakfast reviews either, just get in early. Tacos, refried beans, eggs and salsa plus fresh fruit, cereals and toast ain't a bad way to start the day. The coffee's not up to much but there's tea and a Starbucks almost outside. The nearby eating options are excellent: Los Navegantes across the street has fantastic fish and sea food, 100% Natural wins plaudits for its excellent food and the excellent Santa Clara ice cream parlour serves great coffee too. The hotel is two blocks back from the beach where there seems to be a never ending party going on. Walmart is a five minute walk and there's always a taxi outside that will take you down the strip to see the divers at La Quebrada for about 50 pesos. The staff are friendly too. All in all a great experience.

  • Stayed December 2010, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brazil
Top Contributor
99 reviews 99 reviews
39 hotel reviews
Reviews in 49 cities Reviews in 49 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed December 27, 2010

The hotel is very good and new, the rooms are small but clean, the location is great in the Av. Miguel Aleman. The only thing i didn't like was that the rooms don't have vie to Acapulco's Bay. There are other buildings in front, who allow us to see only a small portion of ocean's water... And this view i'm talking about is great, if i had the oportunity, i would chose an hotel with ocean view.
The breakfest is simple.
The hotel is near many attractions, like Hard Rock, Planet Hollywood, is in front of Baby'O nightclub...

  • Stayed November 2010, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Houston, Texas
1 review
4 of 5 stars Reviewed June 11, 2010

The hotel is very clean and the staff was friendly and helpful. The rooms are pretty small so I wouldn't suggest staying here if you were traveling with a family or group. The breakfast was decent but limited as other reviewers mentioned. We stuck to the eggs and fruit and were pretty satisfied for the morning. It's just a block from the beach and many restaurants are within walking distance. Great place, for the price.

  • Stayed June 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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México
Senior Contributor
34 reviews 34 reviews
26 hotel reviews
Reviews in 14 cities Reviews in 14 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed April 30, 2010

Not a luxurious hotel, but it has a good image, it´s very clean and the location is excellent.

The rooms are very small so I wouldnt recommend this hotel for long stays.

  • Stayed April 2010, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about One Acapulco Costera

Address: Av. Costera Miguel Aleman 16 Col. Costa Azul | Col. Costa Azul, Acapulco 39850, Mexico
Location: Mexico > Pacific Coast > Guerrero > Acapulco
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#9 Best Value Hotel in Acapulco
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — One Acapulco Costera 2.5*
Number of rooms: 126
Official Description (provided by the hotel):
With its brand-new simple and modern design, One Acapulco Costera offers you a comfortable stay and has just what you need to work and/or rest. Its strategic location in Acapulco's Zona Dorada (Golden Zone) on the Costera Miguel Aleman. The hotel's architecture creates a fresh, bright environment ideal for resting after a work meeting or sightseeing through the harbor. So many top attractions are easily accessible including restaurants, clubs, supermarkets, the CICI Water Park, the Jai Alai Game Center, high-end stores and more. It's also twenty minutes from the Juan N. Alvarez International Airport and five minutes from the Convention Center. We remind you that the check-in time is from 3:00 PM. Check-out is at 1:00 PM. We suggest you use our express check-out service. 100% Smoke free hotel. ... more   less 
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Also Known As:
1 Acapulco Costera
One Acapulco Costera Hotel Acapulco

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