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“Double Tree Saltillo Mexico” 3 of 5 stars
Review of DoubleTree Suites by Hilton Saltillo

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DoubleTree Suites by Hilton Saltillo
3.5 of 5 Hotel   |   Blvd. Venustiano Carranza 8800, Saltillo 25208 , Mexico (Formerly American Suites Resort & Spa)   |  
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Ranked #7 of 27 hotels in Saltillo
Canton, United States
1 review
“Double Tree Saltillo Mexico”
3 of 5 stars Reviewed April 24, 2013

The loby and the building is nice but the rooms are in need of remodeling and repair. The location is good, walking distance to 5 good restaurants. I visit Saltillo often on business but I will choose another hotel if they do not fix up their rooms.

  • Stayed April 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClaudiaCadena, DOS Ecommerce at DoubleTree Suites by Hilton Saltillo, responded to this review, April 29, 2013
Thank you for contacting us regarding your stay at Doubletree Hotel in Saltillo, Mexico.

We are constantly monitoring the performance of our hotel in the Hilton Family of Brands and measuring it against high service and quality Hilton Standards. Comments from our guests enable us to continually improve and exceed those standards.

The time taken along with the effort made to share your comments with us is most appreciated. Feedback from our guests is vitally important in our mission to be the first choice of the world’s travelers.

We want you as our guest and are hopeful that you will afford us the opportunity to provide lodging services in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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90 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Lockport, NY
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
Reviews in 18 cities Reviews in 18 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 20, 2013

Stayed here for business for the week. Great place, breakfast and staff. Included is the gym complex behind the hotel if you need more than what the hotel gym offers. Just ask at front desk for a pass. Resturants next door can be charged right to the room. Great place! Rooms in the front could hear road noise is the only complaint but I will definately stay there again.

Room Tip: Not road side.
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  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DOS100, Public Relations Manager at DoubleTree Suites by Hilton Saltillo, responded to this review, March 22, 2013
Thank you for contacting us regarding your stay at Doubletree Hotel in Saltillo, Mexico.

We are constantly monitoring the performance of our hotel in the Hilton Family of Brands and measuring it against high service and quality Hilton Standards. Comments from our guests enable us to continually improve and exceed those standards.

The time taken along with the effort made to share your comments with us is most appreciated. Feedback from our guests is vitally important in our mission to be the first choice of the world’s travelers.

We want you as our guest and are hopeful that you will afford us the opportunity to provide lodging services in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 24, 2013

Good hotel, rooms ok big ad well made , moquette on he floor not really clean... a small gym but good, verygood the sport center with 25mt pool.. breakfast good full of food you can have a lunch instead of breakfast. The lobby offer some sweet and caffe', two ipad on the desk for free use...internet is quite fast.

Room Tip: 204 it's big one butfrom street side
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  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monterrey, Mexico
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 12, 2012

Nice decoration, excelent service, very comfortable suites and beds and kitchenette. Delicious breakfast buffet included. Indoor pool. Spa with all services (none included, of course!)

Very good restaurants and excercise center at walking distance.

Could live here for months!

Room Tip: If you are a registered guest at the hotel, you can ask the manager for a free pass for the excersic...
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  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Antonio, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 13, 2011

we had great room, actually a suite with bedroom and separate living room and kitchen area. TV's in both rooms,and in the kitchen area, a, microwave, frig. ,coffee maker. The beds were very comfortable and the bathroom very clean and big enough to accomodate my wife's wheel chair. Price included a full breakfast and was amazingly reasonable--less than $100!. The parking area is secure. Facilities include swimming pool, full gym, various racquet courts including tennis, and other facilities I did not have time to explore. The pool is free as is the gym, but the others cost extra. This is our "go To" hotel in Saltillo and we've stayed in 3 other 3 and 4 star hotels but this is the best.

  • Stayed May 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mty
1 review
2 of 5 stars Reviewed May 13, 2011

Well, we arrieved and the clerk took 20 minutes to give us the electronic key and guess what, the room was busy! She gave us another key and the room was also busy (seriously)!
She said "it is because the system failed". Finally we got a room and but there were nosiy customers doing a barbecue on the hotel terrace with loud music!
The next day when we went to the restaurant, they run out of food (true) they said "it is because there is a lot of customer" so?
By the way the water of the swimming pool was realy dirty.
At least clerks were kind and the looked realy sorry.
I think the hotel is poorly managed

Room Tip: I would not go to any room in this hotel
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  • Stayed April 2011, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 29, 2010

We stayed for 8 nights with our 18 month baby. The hotel was wonderful. The room was so much nicer than the pictures shown here. We had down comforters, the room was renovated and very clean. The two bedroom two bath was just what we needed traveling with a toddler. I would recommend bringing your own crib. The one they provided was too small, it was the size of a bassinet.

  • Stayed December 2009, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about DoubleTree Suites by Hilton Saltillo

Address: Blvd. Venustiano Carranza 8800, Saltillo 25208 , Mexico (Formerly American Suites Resort & Spa)
Phone Number:
Location: Mexico > Northern Mexico > Coahuila > Saltillo
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #7 of 27 hotels in Saltillo
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — DoubleTree Suites by Hilton Saltillo 3.5*
Official Description (provided by the hotel):
The DoubleTree Suites by Hilton Hotel Saltillo offers upscale, resort-style accommodations in a convenient location just off of MEX 40/54. Our family-friendly hotel near the Saltillo airport is four minutes from Plan de Guadalupe International Airport in Ramos Arizpe (SLW) and less than 10 minutes from downtown Saltillo and important business or industrial zones. For your convenience, we provide airport transportation to and from our full-service Saltillo hotel.DoubleTree comforts in a Mexican resort-style hotel.Well-appointed guestrooms, studios and suites feature warm furnishings and all the comforts you expect from DoubleTree – perfect for short or long-term visits, business travel or family vacations. Enjoy modern baths and spacious rooms, generous work surfaces with data ports and complimentary high-speed Internet access, our luxurious Sweet Dreams® bedding, flat panel HDTVs and more. Our guests also enjoy a long list of resort-style hotel amenities, including:Wireless HSIA available throughout in public areas.Indoor, heated swimming pool.Spa and fully-equipped fitness center.Laundry and valet services.Beauty salon and barber shop.Sports Club access (fee) to tennis courts, racquet ball, soccer, basketball and dining facilities.Children's activities and playground.Golf course nearby.Delicious dining at the DoubleTree in Saltillo.The DoubleTree Suites in Saltillo provides plenty of convenient onsite dining options. Enjoy a full American-Style Breakfast every day and our extensive DoubleTree Breakfast buffet. Join us for casual dining at La Estancia restaurant, or choose from favorite international and Mexican specialties at upscale mezze. Meet friends or colleagues for cocktails at our inviting Lounge. Or enjoy private, in-room dining. Everything here is freshly prepared and presented with friendly DoubleTree service. ... more   less 
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Also Known As:
American Suites Resort And Spa
American Hotel Saltillo
American Suites Hotel

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