We stayed there in summer vacations and it was almost full capacity. The installations are okay with the exception that the elevators are extremely slow and small.
What I didn't like:
The administrative personnel is not good. They are not rude, but they gave me the impression that they do not care. We had a lot of bags and needed the bag trolley and someone to help me so I asked the front desk when We arrived and when we left. On both occasions I ended waiting for 20 minutes and ended carrying myself the suitcases and making several trips to do so. Later the bellboy told me that the front desk had not let them know.
I don't know why but this hotel chain always has a lot of disorganization in the booking. I had reserved and payed for a specific room and when I got there they wanted to give me another (I travel with a small baby so I needed the bed and non smoking). In the end, they "found" a room just like I had reserved.
The location of the hotel is near a university and is inside a little shopping plaza (mostly restaurants). So if you have a car be prepared to pay for additional parking and you have to leave your car with the hotel personnel. So each time you in or out, you have to wait for them to bring you you car. The shopping plaza gets filled with college students in the evening and it gets a bit chaotic. On the bright side, there are some good restaurants right outside the hotel. I would say, to think good of the location for your stay, because although this hotel is near downtown, I think there might be cheaper hotels in downtown. But if you want to stay near the university, then this location is whithin walking distance.
What I liked:
The location is good if that is a zone you want to stay in. Walking distance to university
Plenty of good restaurants just outside
The pool area is nice although small
The hotel facilities (exception the elevators) are very good and well kept.
But I have had REALLY bad experiences with Fiesta Inn in 3 different cities, so in the future I will try to avoid this hotel Chain
- Also Known As:
- Fiesta Inn Monterrey Tecnologico Hotel Monterrey
- Fiesta Inn Monterrey Tecnologico Hotel
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