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“Nice Place” 4 of 5 stars
Review of Hilton Garden Inn Monterrey

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Hilton Garden Inn Monterrey
3.0 of 5 Hotel   |   Blvd Antonio L. Rodriguez No. 1880 | Nuevo Leon, Monterrey 64650, Mexico   |  
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Ranked #13 of 90 Hotels in Monterrey
kansas city, United States
1 review
“Nice Place”
4 of 5 stars Reviewed June 16, 2013

Been staying here for many years, it's a clean safe place with easy access to Constitution highway. There really isn't any place in walking distance for food or a convenient store, but the restaurant in the hotel is good and they have a few snacks and drink you can purchase. It's a small hotel with a friendly helpful staff. They have taxi's outside the hotel which is safer then ordering one off the streets but they charge a lot more for the convenience.

  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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117 reviews from our community

Traveler rating
    31
    36
    32
    11
    7
See reviews for
10
4
3
94
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
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  • German first
  • Italian first
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English first
Laredo, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 11, 2013

Hotel personnel is AWESOME... Room is very comfortable, clean and enjoyable. I recongized several employees that have been there for years and years. This tells me that this is a well managed establishment that employees want to work there. Great place to stay at.

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Weston, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 26, 2013

Room was very comfortable with modern technology and good bed. The breakfast buffet had lots of options and good service. The hallways and common area however were not very clean. Also, the surrounding area is not so great for restaurants or walking around

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Princeton, New Jersey
Top Contributor
94 reviews 94 reviews
84 hotel reviews
Reviews in 66 cities Reviews in 66 cities
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed April 12, 2013

If you want to stay with a US brand business hotel, there arent many options in this Industrial Mexican city. So i opted for this Hilton Garden Inn. Location - from the airport, its at the fag end of the city, you cross the entire city to reach this hotel and when you land, you realize that there isnt much to do near the hotel in terms of restaurants etc. Few businesses are close by but most are a good 15 mnt drive away. the old historic touristy part of MTY is even further towards the airport - a good 30-40 mnt ride.
The hotel lobby has a restaurant and a bar with limited place to relax besides the restaurant tables of course and I felt they could do a better job with housekeeping in terms of overall cleanliness in the lobby.
Rooms were standard HGI but again felt that the housekeeping had a lax attitude, it wasnt grossly bad but like I said, they could do better.
Again at breakfast, the equipment to keep the dishes looked old and could be easily updated. Breakfast was cooked to order, a standard at HGI's.
book it if you dont want to lose your points and you want to stick within your budget.

Room Tip: Opt for a room on a higher floor overlooking the mountains, the view will not be great but will be b...
See more room tips
  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Torreon, Mexico
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed April 10, 2013

I stayed on this hotel on february 2nd and 3rd 2013. The staff was not helpful, even careless. The prices on the Room Service menu were not "updated". The room was noisy. There is a "satisfaction guarantee policy" which when I asked the staff the had no idea how to honor it.

  • Stayed February 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Miami, Florida
Senior Contributor
42 reviews 42 reviews
29 hotel reviews
Reviews in 32 cities Reviews in 32 cities
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed November 12, 2012

The hotel itself is good enough, most definitely a mid-level 3 star hotel. However, I did have a few complaints about the room itself - my shower never got hot, only luke warm. The toilet would not flush sufficiently, very frustrating. However, the room and most imporantly the bed was comfortable. The breakfasts buffet was underwhelming. Not many agreeable choices.

The biggest negative against this hotel, however, is indeed the location as reported by so many others. You will need a taxi or car to go ANYWHERE! The only thing that is within walking distance is an HSBC ATM.

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Carrollton, Texas
Top Contributor
200 reviews 200 reviews
35 hotel reviews
Reviews in 49 cities Reviews in 49 cities
71 helpful votes 71 helpful votes
3 of 5 stars Reviewed September 6, 2012

The HGI here is not a top end HGI. They're made a lot of strides over the last 3-4 years but the property still isn't tip notch.The breakfast is good and really the strength of the location. The room are acceptable. The check in/check out is usually a long and slow process. Our offices were walking distance but in general the problem is that there is nothing nearby other than a Starbucks - walking now to anywhere isn't a good idea but even in the better times this location is isolated. Because it sits on a one way highway on one side of the river even driving it is hard to get to.

  • Stayed March 2012, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Monterrey

Address: Blvd Antonio L. Rodriguez No. 1880 | Nuevo Leon, Monterrey 64650, Mexico
Phone Number:
Location: Mexico > Northern Mexico > Nuevo Leon > Monterrey
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#11 Business Hotel in Monterrey
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Monterrey 3*
Number of rooms: 80
Reservation Options:
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Also Known As:
Hilton Monterrey

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