I made my reservation on the phone, from my home in St Louis, and when I got to the hotel, they arbitrarily changed the prices, and the points I needed per night, and when I told them about my phone reservation, they just told me I was lying and they could do nothing.
Very frustrating and unfair, I did not expect this from a Hilton Hotel.
- Official Description (provided by the hotel):
- Hampton Inn is a leading brand of quality, value-priced hotels. Here you'll find clean, fresh, comfortable rooms standard with a coffee maker, iron and ironing board, and complimentary in-room movie channel. Enjoy complimentary local calls and no surcharge for using a calling card. Guests also enjoy the following complimentary items: On the HouseTM hot breakfast, Hampton's On the RunTM breakfast bags (Monday-Friday), high speed internet access in every room, wireless internet access in the lobby and more. ... more less
- Reservation Options:
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- Also Known As:
- Hampton Inn By Hilton Monterrey/Galerias-Obispado Hotel Monterrey
- Hampton Inn Monterrey
- Monterrey Hampton Inn