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“Mixed bag. Dated property/very good service/economical” 4 of 5 stars
Review of Holiday Inn Monterrey Norte

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Holiday Inn Monterrey Norte
3.0 of 5 Hotel   |   Avenida Universidad 101 | Co El Roble, Monterrey 66450, Mexico   |  
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Ranked #23 of 79 hotels in Monterrey
Evergreen, Colorado
Top Contributor
68 reviews 68 reviews
49 hotel reviews
Reviews in 43 cities Reviews in 43 cities
44 helpful votes 44 helpful votes
“Mixed bag. Dated property/very good service/economical”
4 of 5 stars Reviewed November 10, 2011

My first time in Mexico and this hotel is used often by my employer due to it's proximity to our facility here. This is probably a bit below average for US standards. The lobby, restaurant, and bar are very nice and the service and food were quite good, but the rooms were a bit dated - this one big turn off for me was the bathroom (The tub was a bit "icky"), but clean overall. However, I would probably stay here again if in the area. My co-worker had the suite which was also dated, but very large and a step up from the regular room. For the money a very good deal...

Room Tip: Get a suite - twice the size and still cheap at around $100 US Dollars
See more room tips
  • Stayed November 2011, traveled on business
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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30 people have reviewed this hotel

Traveler rating
    5
    13
    7
    4
    1
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Columbus MS
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed January 7, 2011

I stayed for about one week beginning about Dec 29, 2010. I find Mexico charming and overlook minor issues as a difference of culture. However, on the night of Dec 29, 2010, there was a live-band party booked 25 feet from my exterior wall which was entirely glass. This party lasted until 12:30 AM. No, Im did not complaint a) I wasn't going to move my possessions to another room, b) I wasn't going to move children to another room, c) my complaint would not stop a scheduled/booked party. HORRIBLE, POOR MANAGEMENT. During my stay, the weather was both hot and then cold. The central heaters were turned on. Even when turned down completely in the room, the heat still seeps in. Sleeping was impossible in a sweatbox. I called the front desk at 2 am on Jan 2, 2011 and talked to Jorje. From my experience in the Lodging industry, lesser capable employees are given the night shift. Jorje was extremely rude and attempted to "over-talk" me by interupting me and raising his voice. At 2 am I went to the front desk to talk to the rudester in person with a video camera in my hand. Jorje changed as he spoke to the video camera and was very polite. Jorje had to be very rude to make me get dressed at 2 am and go see him in person. This is not typical behavior of persons in the hospitality industry in Mexico. Restaurant is great. All other employees great. Roomm are clean. Water is hot. Security is fair. Enough English spoken at front desk if needed.

  • Stayed December 2010, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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dallas
1 review
5 of 5 stars Reviewed January 10, 2009

My stay there EXCELLENT!!!! I was there for a total of 25 days.
They made my stay easy from help with the rental car to dry cleaning. The room service and the house keeping also Superb!! I believe that in between the heat and the congestion this hotel is truely a "Diamond in the Rough!"

  • Liked — srevice
  • Stayed August 2007, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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Guadalajara, Mexico
Top Contributor
69 reviews 69 reviews
47 hotel reviews
Reviews in 33 cities Reviews in 33 cities
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed December 11, 2007

This hotel was a choose of the company and it was a good one. The rate included a bufett breakfast.

The room is really good and convenient, with all the services you can expect on a Holiday Inn.

The bad new is the location. In the nearby area you won't fine nothing nice to go and have a nice walk, everything looks so dirty and "popular".

  • Liked — Rooms and breakfast
  • Disliked — Location
  • Stayed June 2006, traveled on business
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Holiday Inn Monterrey Norte

Address: Avenida Universidad 101 | Co El Roble, Monterrey 66450, Mexico
Phone Number:
Location: Mexico > Northern Mexico > Nuevo Leon > Monterrey
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #23 of 79 hotels in Monterrey
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Monterrey Norte 3*
Official Description (provided by the hotel):
The Hotel Holiday Inn Monterrey Norte is located in the North Side of the city, in the heart of the Industrial and Maquiladora zone, Whether your visit to Monterrey brings you to us for business or pleasure, we are ready to serve you. From check-in to check-out, we offer a service that only the best hotels can give and our competitors want to match. Our Hotel in Monterrey features a two floor horizontal style building where most rooms come with a garden or pool view and the lower floor rooms have controlled access parking. Our Priority Club members get to use at no charge our Business Center. Start your day with the most delicious buffet. For lunch try our local meals buffet or order from our international menu. For dinner we recommend you select a 'norteño' style steak. Enjoy our swimming pool surrounded by beautiful gardens where you will find chairs, tables and umbrellas if you want to rest, eat or work outdoor. After a hard day work, relax in our Madame Garbo Lobby Bar listening live music or in our Night Club. The closest hotel to the industrial zone, bullring, racetrack, baseball stadium, soccer stadium, the State University Campus, the northern International Airport (Del Norte). Downtown, the Convention Center Cintermex and the North In-Bond manufacturing plants are 10 min away. Welcome to Monterrey ... For your beloved pets we provide kennels as pets are not allowed in the room. ... more   less 
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Also Known As:
Holiday Inn Monterrey
Monterrey Holiday Inn

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