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“Great Location, Accomodating staff.” 4 of 5 stars
Review of Wyndham Garden Monterrey Norte

Wyndham Garden Monterrey Norte
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Wyndham Garden Monterrey Norte
3.0 of 5 Hotel   |   Avenida Universidad 501 Norte | San Nicolas de los Garza, Monterrey 66450, Mexico (Formerly Hampton Inn & Suites Monterrey Norte)   |  
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Ranked #7 of 90 Hotels in Monterrey
ontario canada
Top Contributor
56 reviews 56 reviews
13 hotel reviews
Reviews in 11 cities Reviews in 11 cities
39 helpful votes 39 helpful votes
“Great Location, Accomodating staff.”
4 of 5 stars Reviewed June 27, 2013

I stayed here for 2 weeks. The hotel is not high end but it wasn't substandard. Breakfast is included but it's always the same. After the first week we were over it. However if you are only staying a short while it's fine. The managers reception we skipped after the first time. There was so little food put out we felt bad taking any. Free soft drinks , juice and beer were fairly plentiful. There is free teas and coffee in the lobby and a shuttle to take you within 10K of the property. You can get to your destination but you may have to find your own way back. There is a McDonald's practically in the parking lot and a mall with everything you will need including movie theatre, food court , grocery, clothing, casino, money exchange, deli, drug store, bakery etc. We ate at Apple bee's or the food court when we went out mostly but I hear that there are very good restaurants in the immediate area. Some are across the very busy road. There is a huge Sears mall a short distance from this one. The shuttle will take you there but it cost 30$ to get back by Taxi (2 blocks) so you may want to do your best to get that driver back to pick you up. We tried to call the hotel but using a pay phone in Monterrey proved daunting so we gave up and took a taxi. As we were living there for 2 weeks we asked the maintenance man to bring us a fridge, also I needed tons of pillows as was there for Surgery. All of our requests were met in good time and with a smile. There are some English speaking managers at the front desk who proved to be invaluable to us as most do not speak our language. If you need something the drug store does not have, there is a very large drug store that delivers. Ask the front desk to negotiate this for you. About Monterrey, we were there Oct 29 to the middle of Nov 2012. Many places only accept Mexican currency. This is due to Mexico's efforts to stop the drug traffic. There is a money exchange place in the mall beside the hotel (2 min walk). They will give you up to 200$ daily in Mexican currency. Best to take Mexican money with you. Lastly we never tried the pool or saw anyone in the pool. It's kind of in the parking lot and although it's clean it does not feel private. Hope this helps. Next time we go I think I will try to upgrade to a suite with a kitchenette. Oh yes, this is not a tourist area. It is the business district. The mountains are lovely to look at but there is little to do there. Stay out of the Casino's. They have proved not to be safe for some :(

Room Tip: For extended stay's, try to get a room with a kitchenette.
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  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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89 reviews from our community

Traveler rating
    33
    28
    19
    6
    3
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14
9
2
57
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Bloomfield, New Jersey
1 review
3 of 5 stars Reviewed March 12, 2013

This Hampton serves its purpose just as a means for accommodation and nothing more. Everything is rated average and typical, nothing outstanding about the service offered neither it is centrally located in a place where it would be considered a nice touristic rest spot. The area seems pretty safe with a strong presence of Federal Police Officers in the area and also on the hotel property

  • Stayed March 2013, traveled with friends
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
north america
Senior Contributor
40 reviews 40 reviews
26 hotel reviews
Reviews in 11 cities Reviews in 11 cities
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed December 11, 2012

i was only one night
Location: a supermarket called SORIANA next to the hotel you can get anything you want
if you need to catch the subway , a nerby station close enough to go walking
the room is kinda dated, old bed no the proper hampton fresh bed also noisy ac
the breakfast average, fruist ,milk coffe and wafles

overall is a ok hotel
fast check in/out

  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
Senior Contributor
36 reviews 36 reviews
20 hotel reviews
Reviews in 19 cities Reviews in 19 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed August 28, 2012

Monterrey-Norte is not a tourist destination. The area is very industrial, so if you are touring, look elsewhere. But if you need to be in that area for business, Hampton Inn provides a safe and comfortable place to stay. Like the ones in the US, the hotel is not fancy, in fact, it was particularly sparse and a bit drab, but everything was done well. Courteous, efficient service at check-in (although the two clerks were very busy, so there was a wait), comfortable room with good desk space, large flat screen TV and spacious enough bath, very comfortable bed with high thread-count sheets, complimentary bottle of water (although a sign noted the tap water was purified), and an extensive complimentary breakfast that included a number of fresh, hot dishes, very good coffee and real plates and silverware (or plastic for anything you wanted to bring back to your room). Only complaint is that the air conditioner was quite noisy.

The one drawback to Hampton Inns as compared to some of the more expensive chains is that except for breakfast, they do not have an on-site restaurant. In this case, there was a menu in the room for a place that you could call, and a restaurant at the end of the Hampton Inn's parking lot called Papa Bill's Saloon (not very good). There are numerous US fast food chains in the area (McDonald's, Burger King, Pizza Hut, Starbucks) and many restaurants whose names I didn not recognize but that looked much more appetizing than US fast food, but without a car and traveling alone, I did not care to venture further.

I would certainly consider staying at the Hampton Inn again if I had reason to be in that area. As usual for a Hampton Inn, nothing flashy, but no surprises either -- very dependable and a good value.

  • Stayed August 2012, traveled on business
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Dallas, Texas
Top Contributor
138 reviews 138 reviews
78 hotel reviews
Reviews in 81 cities Reviews in 81 cities
105 helpful votes 105 helpful votes
3 of 5 stars Reviewed September 24, 2011

I spent a few nights at this hotel due to its close location to a company plant that I had to visit. This hotel is located in the North part of the city which is more industrial and offers less activities than the San Pedro area in the south which I used to visit. Check in was fast and friendly and the room was clean and I was very happy to experience a noise-free stay. The hotel does not have a bar or restaurant, but next door is a Mexican-American restaurant called Papa Bill's where you can a have a good meal and drink. In all a good place for business visitors but not for tourists or families.

  • Stayed September 2011, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Chicago, IL
Contributor
15 reviews 15 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed April 9, 2009

My family of 4 stayed here in April of 2009. We had the Junior Suite room which had a pull out bed for our sons, and a seperate bedroom for my husband and I. The room also had a full kitchen and microwave with table. The complimentary breakfast served in the lobby is AMAZING. The only downside to our stay was...... the pool was not heated. My sons tried to go swimming everyday, and their lips would turn purple. My husband and I jumped in ONCE and our legs actually turned numb. But overall, it was a very good experience.

  • Stayed April 2009, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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florida
1 review
2 of 5 stars Reviewed October 15, 2008

Overall experience with the hotel has been typical of Hampton Inn. That being friendly, courteous staff with clean rooms and common areas.

Unfortunately some remodeling was being done on rooms on my floor. The workmen utilized the flip locks we all use to keep the door from closing. Throughout the day and into the evening they were coming and going with the doors thumping every time.

When I asked for another room I was offered a smoking room which was unacceptable. The manager stated the workmen would finish by 6:00pm. It is 9:00pm now and it still continues as it has each day of my stay.

I would not recommend this hotel under any circumstances. The customers comfort and safety should always be the first priority for management and in this situation it was not.

  • Liked — location
  • Disliked — lack of sensitivity to guests comfort
  • Stayed October 2008, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Wyndham Garden Monterrey Norte

Address: Avenida Universidad 501 Norte | San Nicolas de los Garza, Monterrey 66450, Mexico (Formerly Hampton Inn & Suites Monterrey Norte)
Phone Number:
Location: Mexico > Northern Mexico > Nuevo Leon > Monterrey
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#6 Best Value Hotel in Monterrey
#14 Business Hotel in Monterrey
Price Range (Based on Average Rates): $
Hotel Class:3 star — Wyndham Garden Monterrey Norte 3*
Number of rooms: 235
Reservation Options:
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Also Known As:
Hampton Inn Monterrey
Monterrey Hampton Inn

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