Stayed there for two nights. Upon arrival they were very busy with a large group, but did check me in fast though.
I got a standard room, even though entitled to upgrade with my gold membership. Not so important, but normally you get some benefits from being gold member, like upgrades, fruit etc.
The room didn't seem clean and was very old.
Shower was terrible and completely blocked, so almost no water came through it.
But even worse, The internet was not working. I went to complain and was told to call technical support. Went back to my room and did so. This was an external service, and first they needed to know which hotel it was. Long explanations to them and then they told me to more close to The door to get connected! Not easy to work there. Anyway after a long time he managed to get me online, next to The door and I Said goodbye. After two minutes I lost The connection again. Complained to The management next Day, and was offered dinner. Of course nice, but as a business travelling, internet is one of The most important things, which they never solved.
- Official Description (provided by the hotel):
- Crowne Plaza Monterrey, located in the Monterrey Historic Area on Avenida Constitución, in the heart of Monterrey, is just a few minutes from the Mariano Escobedo International Airport and major business centers, as well as the most important museums and entertainment facilities. Our facilities include rooms for conventions with a capacity of up to 1200 people, a business center that is open 24 hours a day, high-speed Internet access in the rooms, our new Sleep Advantage concept, Club Solarium with jacuzzi, indoor heated pool, gym, massage room and sauna. ... more less
- Reservation Options:
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- Also Known As:
- Crowne Plaza Monterrey Hotel Monterrey
- Monterrey Crowne Plaza