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“Beauty Worth Lacking Amenities” 5 of 5 stars
Review of Hacienda Cerritos Boutique Hotel

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Hacienda Cerritos Boutique Hotel
3.5 of 5 Small Hotel   |   Los Cerritos Beach, Km 65, Todos Santos 23300, Mexico   |  
Hotel amenities
Ranked #11 of 17 Todos Santos B&B and Inns
Denver, CO
Contributor
14 reviews 14 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
“Beauty Worth Lacking Amenities”
5 of 5 stars Reviewed December 11, 2012

We arrived just in time for sunset on a Thursday at the end of November, and everyone (group of 6) was blown away by Hacienda Cerritos. The courtyard was beautiful, and coming through it out onto the ocean view took our breath away. There was a feeling of "I can't believe we're staying here" the entire trip. We stopped by Wal-Mart on our way up, and spent just over $100 for all 6 of us over 4 days. We liked cooking and making our own drinks better than the all-inclusives, and the view never got old.

The drinks at the pool bar are expensive and slow, but made from scratch, so worth it. The beach below was perfect for any type of way you want to spend your time (swimming, surfing, relaxing, etc.) Massages were cheap, and you can watch american football at the bar. Arturo was also a great host given the amount of resources he has.

Granted, the water didn't work some of the time, we never had a hot shower, only one hot tub worked one night, and we got eaten alive by mosquitoes, it was completely worth it to stay at such a beautiful place.

If you can get the travelzoo/groupon deal, do it.

Room Tip: All rooms are great, but the dowstairs North Suite one was the best in my opinion.
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  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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130 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Senior Reviewer
8 reviews 8 reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 5, 2012 via mobile

Just returned from a 4 night stay. The hotel is beautiful and we hope to return soon. Our room over-looked Cerritos beach and we spent one day just enjoying the views from
There and the pool. The staff is very attentive, the bartender Greg is great fun, and you can't help but have a nice time. Our room was cleaned every day with frash towels and linens. Yes, no food, but nearby Todos and Pescadore have some real treasures.

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 1, 2012

I think I can "ditto" most of what others have said. Rent a Jeep from Cabo as dirt road to property is remote but not managable in a small compact car (funny - all of them are white) - will be difficult and daunting at nite so best to arrive during day.

There's not a bad room but the north & south penthouse rooms are spectacular. Staff was visible and attentive to needs and constantly cleaning. November weather was cool mornings and evenings and cool in the shade during the day. We brought in food, water and snacks but they truck in the water daily so really the water is fine. Full kitchen to cook if you want and easy to make friends with other guests to have a dinner nite and share the menu. Manager Arturo and bartender Paolo were amazing, friendly and a pleasure. You'll also meet the two house kittys who if your door is open in the morning to hear the surf and watch the sunrise will hop in bed with you to greet the morning and snuggle. A great place to disconnect from all your technology as wifi access is minimul but available. Nice to also go down to Surf Colony Resort (sister property) as bar grille serves good and plentiful food and pool beds for laying out and napping the day away. Drink and food prices on both properties are not super cheap but local beer is - $2. Most places you go will give USD prices and many US people live and own businesses there. There is a restaurant on the beach between properties but not recommended for more than drinks and during the day inexpensive massages offered.

Cerritos Beach is soooooo nice...really great beginners surfing place, rocky area to explore the tidepools; this beach during the week is not crowded (at least in Nov) and kept clean. Surf board rental everyday available also about $15-$20 day.

Todo Santos is 8 miles away with good restaurants (Las Tapas Casita & Santa Fe Cafe recommended) Typical mexico shopping for jewelry & souviners but shop owners annoying so you just have to ignore them and go where you want. Todo has some nice local artist shops/galleries if you want to bring something unique home. Stay away from small roadside bars/restaurants unless you are a little more adventurous and want to meet locals.

Good place for romantic gettaway, electronic disconnecting, family - felt safe, friendly locals and good value.

Loved this place so much came home and booked another future stay.

Room Tip: would recommend upstairs rooms for best views but all rooms are nice and very spacious.
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  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NY/LA
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
Reviews in 12 cities Reviews in 12 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed November 29, 2012

This property is located in the most spectacular setting near Todos Santos likely to be unrivaled anywhere along the coast! When you arrive it literally takes your breath away - a palatial gorgeous building, with high quality furnishings, artwork, even a secret staircase to the tower.
The house/hotel itself has huge private rooms with enormous baths and kitchenettes.

Unfortunately the kitchenettes need daily tending to, as they have a cockroach problem. This was addressed during our stay, but they need regularly scheduled maintenance to avoid this problem. The property seems unfinished which is why the price is so low. With some small improvements - this is definitely worth $400-$500 a night. The sheets and towels while clean, all had bleach stains on them. My sense is the hotel is clean but the bug issue needs regular attention for 2 reasons: 1. guests bring their own food (you want to because there are no meals provided at hotel) and as a result the leftover food is not properly stored. 2. This is coastal Mexico in a remote area so of course there are bugs - but this can be controlled with thorough maintenance.

There are several outdoor jacuzzi's along the meandering infinity pools - again gorgeous, but none of them were operating during our stay and mosquitoes were accumulating in them. Sad.

The pool seemed clean and a part-time bartender showed up in the late afternoons when guests were joined by curiosity seekers from the nearby Cerritos Surf club, etc.

Our room had a gas fireplace but it was not finished. The morning cleaning woman made a large pot of coffee each morning for guests, which was a small gesture on the hotel's part, but appreciated.

Overall should you stay here? If you think of it as staying at a wealthy old friends house who doesn't have the staff to fully maintain the place, or luxury camping (because you need to bring your own food).... would you pay $100 a night at a luxury tent camp, or a remote castle somewhere? Then this is by far a much better experience and a magical setting - it's cheap, it's over-the-top gorgeous - I'd recommend it just for the location alone.
Just lower your expectations - put it this way - when this hotel gets all fully-functional - you won't be able to afford to stay there! Stay there now when it's a total budget travellers dream place!

If you go - do check out Art&Beer - located just a 5 minute drive south. Incredible bar/garden/great conversation place! bring your mosquito repellent and camera! Worth it!!!!

Room Tip: The south rooms face the beach and surfer activity. The north rooms face the spectacular rocks/clif...
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  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CerritosBeach, Guest Relations Manager at Hacienda Cerritos Boutique Hotel, responded to this review, June 18, 2013
Thank you for your recommendations and taking the time to review our property. We appreciate your valuable feedback about your stay with us. The concerns that you have mentioned are being addressed directly by the owner. We can assure you that new management will eliminate any such future happenings. Since you did enjoy our resort, we recommend that you book another trip and experience the astounding improvements first hand! We would like to provide the absolute top customer service at our luxury boutique resort. Our management team would be happy to discus special rates for your return or speak with you about any other concerns you may have.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oakland, California
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 22, 2012

I recently spent four nights and five days at Hacienda Cerritos (HC). My friend bought a bloomspot deal for $389 for four nights. Four of us split the cost and stayed in the North Master room which had a king bed, a very large bathroom and walk in closet. Three of us shared the bed and then we requested a small mattress for our other friend. Before getting to HC I read a lot of the reviews on this site and was very concerned. However, I was pleasantly surprised. As previous reviewers have stated this is not a corporate resort hotel (Westin, Hilton, etc). It is a small 10 room boutique hotel. Our sheets were changed daily and all staff were incredibly helpful. Helpful things to know: there is only one restaurant near by and it's just okay, not great. Better to head into Todos Santos for food. You can also purchase food to cook at HC because it has two full kitchens. You definitely need a car to get to HC and to get to Todos Santos. I would not pay full price ($545 a night) to stay at HC. If you can get some kind of Groupon/Living Social/Etc deal it's very worth it. HC has amazing views and is incredibly relaxing. I would go again.

  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vacaville, California
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed November 20, 2012

We made our return visit to the Surf Colony and the Hacienda (see my review from May). We fell in love with this place then and were not disappointed on our return. This time we split our stay between the Colony and the Hacienda.

Upon our arrival we were persomally greated by many of the folks that we met the prior stay. From Bob the Brewer who actually approached us out of nowhere on the beach our first morning, to Gregorio and Cristo from the Hacinda. Absolutely amazing that they could remember us on site from May, but they did.

The ownership has made some middle management changes to correct some of the visitor isses and I would say that this was a big positive. Heather and Nick assisted us at the Colony with our questions and gave us some very interesting eating options in Todos Santos that we did not know from our earlier trip. The newly hired and very lovely Hanna met us our second day and provided us all the assitance at the Hacienda for the last days of our split stay.

As stated ... no this is NOT a tourist trap type hotel like down in Cabo. You are NOT continually harrased by someone trying to sell you something or by snobby tourist types. If THAT is what you are looking for, please do not stay here. If you are looking for perfection in ameneties ... do not stay here. If you want to fall asleep with the sound of the ocean emitting through a door with unobstructed views of the surf (and surfers) then stay here. At the Colony, we stayed in a 2 bedroon palapa with the master bedroom facing the ocean ... Perfect. For the end of the week we moved up to the Hacienda and stayed in the North Penthouse with perfect views of the sunset as well as numerous whales ... Perfect.

All of the negative items hat are referred to in most of the reviews are based on fact but VERY exagerated. All are very forgetable by the location and the friendly service provided by the Staff. None of the issues caused us to ruin our stay. I personally think the other reviewers need to look at what they expected to get and realize what they do get by simply giving up some of their life that they are on vacation to avoid. A short drive to Cabo can return all of that to them fairly quickly.

Again, could not be more pleased and are already planning a return in May and October of next year. As I said before ... "you can checkout, but you never leave".

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brentwood,TN
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 20, 2012

We just spent 4 nights of relaxation and romance at the Hacienda. I would say this is not for everyone and definitely not for children. The setting is beautiful and juts out over the Pacific Ocean. The pool is beautiful with a very nice swim up bar. The place is isolated and somewhat difficult to find down a dirt road but that adds to its charm. The town of Todos Santos is 10-15 minutes away with wonderful art galleries and great restaurants including La Casita. Tiles are broken and hammocks are torn, so this is not the Ritz and if you expect that you will be disappointed. If you come with an open mind you will have a great timel

Room Tip: The North penthouse sits right over the Pacific and the waves sound like they are in your room.
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hacienda Cerritos Boutique Hotel

Address: Los Cerritos Beach, Km 65, Todos Santos 23300, Mexico
Location: Mexico > Baja California > Baja California Sur > Todos Santos
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool
Hotel Style:
Ranked #11 of 17 B&Bs / Inns in Todos Santos
Price Range (Based on Average Rates): $$$$
Hotel Class:3.5 star — Hacienda Cerritos Boutique Hotel 3.5*
Number of rooms: 12
Official Description (provided by the hotel):
Hacienda Cerritos is an exclusive luxury boutique hotel. Located on a private bluff, this peaceful and private destination is sure to make your visit magical. This is the ultimate Mexican getaway. We are just 40 miles north of Cabo San Lucas and just down the road from the historic artist colony of Todos Santos. Cerritos Beach (world renown for exceptional surfing) is the perfect family vacation or solo hiatus paradise. ... more   less 
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