We spent two nights in the hotel and hated both. There are too many other nice boutique hotels in Loreto, closer to the shopping area, the beach the malechon to waste your money here. There were NO windows in the room. The locking system on the sliding glass door which is the only "window" doesn't really lock, the courtyard area echos everywhere, the bathroom smelled like urine, most staff were rude, but not all. And then the guys with Villas des Palma that sit all day at the desk in the lobby are nothing but shysters, so don't let them take advantage of you. They want YOU to pay them $50US, then they will take you to their "new" development about 25 miles south of Loreto for their sales pitch and then to snorkel or swim or kayak. supposedly giving you your $ back the next day. We didn't do it, but talked to some others in hotel who did and said SCAM big time.. not all geting their money back. Stay somewhere else. Plus, they have stairs up to the 5th floor.. but only takes you to a corner surrounded by a wall 6 feet high... Losing out on spectacular area for tables to view sunset, sunrise, drink coffee.
Stay somewhere else
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Thank you for your comments are very important for us.
Hotel Santa Fe at the Islands of Loreto is 4 star hotel (new brand) only few minutes from the international airport & 5 minutes from the heart of Loreto.
We have rooms front of the street & rooms front to our excellent pool & jacuzzy, but in all rooms we have windows, some of them big windows.
About the smelled the front desk & the maid they did not have some comments in your dates in the hotel.
Thank you for the comments of the people of Villa del Palmar we are checking. but they said that you did not go to the presentation.
We have an excellent elevator & stairs.
All the commets in Tripadvisor are excellent really i would like to talk with you, but with the references that we have, we could not find you in our system.
Please contact us will be our pleasure.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.