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“Overnight in Loreto” 4 of 5 stars
Review of Hotel Santa Fe

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Hotel Santa Fe
3.0 of 5 Hotel   |   Salvatierra y Ebanistas s/n, Loreto 23880, Mexico   |  
Hotel amenities
Ranked #7 of 20 Hotels in Loreto
Michigan
Contributor
18 reviews 18 reviews
14 hotel reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
“Overnight in Loreto”
4 of 5 stars Reviewed April 23, 2012

We trek the Baja every winter and often stay at the Desert Inn on the beach. Because of construction we stayed at the Santa Fe. We had a lovely room with kitchenette and a large bathroom on the first floor. Had a little trouble with the key card, but otherwise our stay was pleasant. The rooms are clean and well appointed. I thought it was a little pricey [even after we bargained the price down a bit] compared to other rooms in Loreto. The attached deli was convenient and the staff at the deli was wonderful. We were on our way back from Los Cabos, so the bed was smaller than we are used to.

  • Stayed March 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alejandra G, Manager at Hotel Santa Fe, responded to this review, May 29, 2012
Thanks for your comments & we`ll be waiting for you again and remember we are now Pueblo Magico.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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154 reviews from our community

Traveler rating
    83
    45
    17
    3
    6
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44
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
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  • Italian first
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English first
Lorient, France
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 12, 2012

The hotel itself is okay, not particularly well situated but well equipped the pool a bit small but the hot tub was very pleasant. Rooms clean and include a kitchenette useful for early morning or late night coffees etc. Compared to the very friendly hotel staff we had encountered in DF La Paz and elsewhere the previous year we found the staff proficient but distant (they were on the whole quite young) no specific complaints however things got done when asked for The restaurant cafeteria supermarket setup did not seem particularly inviting so we gave it a miss and breakfasted out A terrific idea as it turned out we found some great places for breakfast on the Trip Advisor site !

  • Stayed January 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ensenada, Mexico
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed April 7, 2012

Met with the hotel sales manager, Lorena, in Ensenada during her Baja California exploration trip. She highly recommended her hotel obviously. On my son's spring break, we took a family road trip to see the whales at Guerrero Negro, incredible if you haven't done it, so add it to your bucket list. On to Loreto where we were extremely surprised to find the hotel more than lived up to recommendation. All rooms have mini-kitchens, spacious spaces, and everything very clean. The pool is a bit small, but it's not a hotel to spend lots of time, since there are many great activities in Loreto. We got a VIP treatment and were able to spend the afternoon at their time-share about 25 minutes south, Villa del Palmar, fantastic.

  • Stayed March 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Meyers Chuck
1 review
1 of 5 stars Reviewed April 1, 2012

We spent two nights in the hotel and hated both. There are too many other nice boutique hotels in Loreto, closer to the shopping area, the beach the malechon to waste your money here. There were NO windows in the room. The locking system on the sliding glass door which is the only "window" doesn't really lock, the courtyard area echos everywhere, the bathroom smelled like urine, most staff were rude, but not all. And then the guys with Villas des Palma that sit all day at the desk in the lobby are nothing but shysters, so don't let them take advantage of you. They want YOU to pay them $50US, then they will take you to their "new" development about 25 miles south of Loreto for their sales pitch and then to snorkel or swim or kayak. supposedly giving you your $ back the next day. We didn't do it, but talked to some others in hotel who did and said SCAM big time.. not all geting their money back. Stay somewhere else. Plus, they have stairs up to the 5th floor.. but only takes you to a corner surrounded by a wall 6 feet high... Losing out on spectacular area for tables to view sunset, sunrise, drink coffee.

Room Tip: Stay somewhere else
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  • Stayed March 2012, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alejandra G, Director General at Hotel Santa Fe, responded to this review, April 5, 2012
Dear Friend,

Thank you for your comments are very important for us.

Hotel Santa Fe at the Islands of Loreto is 4 star hotel (new brand) only few minutes from the international airport & 5 minutes from the heart of Loreto.

We have rooms front of the street & rooms front to our excellent pool & jacuzzy, but in all rooms we have windows, some of them big windows.

About the smelled the front desk & the maid they did not have some comments in your dates in the hotel.

Thank you for the comments of the people of Villa del Palmar we are checking. but they said that you did not go to the presentation.

We have an excellent elevator & stairs.

All the commets in Tripadvisor are excellent really i would like to talk with you, but with the references that we have, we could not find you in our system.

Please contact us will be our pleasure.

Cordially
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La Paz, Mexico
Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed March 29, 2012

Disfruté un buen servicio y descanso (después del trabajo) durante una estancia de tres días, con las siguientes salvedades: la habitación estaba en el 4to piso y continuamente se escuchala una vibración de algún aparato o sistema en la azotea; en la regadera el agua estaba apenas tibia y tardaba mucho en salir. Las instalaciones son muy agradables, están limpias y los empleados son muy amables.

We enjoyed a good rest and service (after attending busines in town) during a three day stay. Two things we did not like: in our room located at the 4th floor we perceived a continuos vibration comming from the roof. In the shower, we got barely warm water after it running for a while. The building and facilities are nice and clean and all the employees were very nice.

Room Tip: Avoid 4th floor, ask for a room near the lift.
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  • Stayed March 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
enoch ut
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 22, 2012

a real surprise given the investment here, as other reviews say, its gleeming new, and more so that no cut corners here are showing, very nice... had i not read how a room was not cleaned i would have forgot ours had a bit of stuff in the bathrroom, nothing bad just not spotless given how new it was and how nice the staff is....
would stay there again for sure, and try to enjoy the the center area with the pool this time, very very nice place really...btw the restaurant reminded me of museum cafeterias in say, london...basic, practical, and with a super waiter really, roll up bed delive lady very nice and not to mention at desk, ladies very nice and helpfull.....

Room Tip: lots of single rooms looks like, roll away might help if crowded (was free)
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  • Stayed February 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Coeur D'alene, Idaho
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 5, 2011

We stayed two nights at the Hotel Santa Fe in Loreto and had a very good experience in the hotel and the town in general. The hotel was very clean and quiet. The room was very nice; the hotel must be brand new. The staff was very friendly and helpful. We appreciated;the secure, gated parking lot with 24 hour security guards. We were trailering a boat and were worried about security but the lot was completely secure.

  • Stayed November 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Santa Fe

Address: Salvatierra y Ebanistas s/n, Loreto 23880, Mexico
Location: Mexico > Baja California > Baja California Sur > Loreto
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 20 Hotels in Loreto
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Santa Fe 3*
Number of rooms: 118
Official Description (provided by the hotel):
Hotel Santa Fe Loreto. Featuring colonial-style architecture, vibrant artwork, and comfort accommodations, Santa Fe Hotel is an ideal escape to Baja. Visit Santa Fe Hotel and enjoy a rich variety of amenities, unique outdoor activities, easy access to Loreto shops and restaurants. Its very location offers a perfect communion between the magnificent desert and the City. ... more   less 
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