I certainly wish I had read these reviews prior to booking. The hotel reeked of sewage (it did not go away, even after 4 days). We could not get extra pillows because housekeeping was not available and were advised to "continue checking back", which we did with regularity and even left notes for housekeeping. Ditto for towels.
The nightly dinner was chaotic (and mediocre).
We booked a charter fishing that did not come with lunch, yet we were told by the kitchen manager that we were entitled to lunch which she gave to us telling us it was included in the price. When we took our first bite of the soggy ham sandwich we were then told we'd have to pay (9$ for a sandwich and an orange).
The bed was terribly uncomfortable (which is why we wanted the extra pillows).
The door to our upstairs room was broken which required a handyman to fix it (it still locked and closed just fine for us, but the hotel wanted it fixed ASAP). This took three days of our stay and required our door to be completely off leaving our room open to everyone. Not to mention, on Sunday afternoon my husband I wanted to nap but were unable too because the handy man was pounding wood with a hammer in our room. This went on for 2 hours.
We found the hotel staff to be unhelpful and inconvenienced by us (except for Nunila who was the only one who seemed to know what was going on - as indicated by the fact that everyone had to call her with every question I had).
Like one reviewer said, we are not picky people. My husband and I camp frequently and love the Baja experience. We were very disappointed with the overall value, staff, and experience at the hotel.
I would not got there again (I would possibly fish with Francisco again who works Cantamar's docks) but that is it.
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- Also Known As:
- Cantamar Hotel La Paz
- Cantamar Resort La Paz