We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Absolutely Horrible” 1 of 5 stars
Review of Club Hotel Cantamar

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
Save
You added Club Hotel Cantamar to your Saves list
Club Hotel Cantamar
3.0 of 5 Resort   |   1665-2 Obregon Street, La Paz 23000, Mexico   |  
Hotel amenities
Ranked #30 of 38 Hotels in La Paz
Menifee, CA
2 reviews
Reviews in 2 cities Reviews in 2 cities
12 helpful votes 12 helpful votes
“Absolutely Horrible”
1 of 5 stars Reviewed October 24, 2006

I certainly wish I had read these reviews prior to booking. The hotel reeked of sewage (it did not go away, even after 4 days). We could not get extra pillows because housekeeping was not available and were advised to "continue checking back", which we did with regularity and even left notes for housekeeping. Ditto for towels.

The nightly dinner was chaotic (and mediocre).

We booked a charter fishing that did not come with lunch, yet we were told by the kitchen manager that we were entitled to lunch which she gave to us telling us it was included in the price. When we took our first bite of the soggy ham sandwich we were then told we'd have to pay (9$ for a sandwich and an orange).

The bed was terribly uncomfortable (which is why we wanted the extra pillows).

The door to our upstairs room was broken which required a handyman to fix it (it still locked and closed just fine for us, but the hotel wanted it fixed ASAP). This took three days of our stay and required our door to be completely off leaving our room open to everyone. Not to mention, on Sunday afternoon my husband I wanted to nap but were unable too because the handy man was pounding wood with a hammer in our room. This went on for 2 hours.

We found the hotel staff to be unhelpful and inconvenienced by us (except for Nunila who was the only one who seemed to know what was going on - as indicated by the fact that everyone had to call her with every question I had).

Like one reviewer said, we are not picky people. My husband and I camp frequently and love the Baja experience. We were very disappointed with the overall value, staff, and experience at the hotel.

I would not got there again (I would possibly fish with Francisco again who works Cantamar's docks) but that is it.

  • Stayed October 2006, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

85 reviews from our community

Traveler rating
    15
    28
    11
    15
    16
See reviews for
10
12
12
1
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • Danish first
  • English first
  • French first
  • Portuguese first
  • Spanish first
  • Any
English first
boise
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed September 18, 2006

We just returned from a week at Club Cantamar - very disappointed! We didn't realize that the hotel was across from a busy ferry terminal with old broken down trucks....plus a sewage treatment plant right next to our building. The first night we arrived the front desk help was incredibly rude and told us that the smell in our room (sewage) would go away in a couple of days and the phones to call long distance didn't work. Cable TV worked one night then they told us that they didn't have it? Most of the staff was fairly nice but with the exception of a few key people - they appeared to be irritated that we asked to have things fixed. The food was ok and wait staff friendly. Overall the staff didn't appear to be interested in helping to resolve our issues in a timely manner and gladly charged us for the night we had to leave early due to weather.

Stayed September 2006
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal, Canada
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed March 15, 2006

Stayed for a few days at Cantamar, mostly for the outdoor activities. I thought it would be simpler and quieter than staying in La Paz and commuting. The one thing anyone planning to stay at this hotel should know is that it is across the street from the busy ferry terminal; apart from this being an eyesore, there is a fair bit of truck traffic and associated noise going on - in some cases through the night. So be warned, you are not in a pristine, 'getting away from civilization' place. The noise was not horrible, but it was definitely there. The other problem associated with that is that there weren't much possibilities for taking peaceful walks around the area, unless you like walking along 18-wheelers; there just isn't much to do or see in walking distance of the hotel.
The room itself was all right, the bed a bit hard but that was fine with me. Hot water was provided by a small heater in the room, which meant that hot showers lasted between 3 and 4 minutes, after that it was cold. The room was not quite soundproof, I could hear everything going on upstairs, so if you can get the topmost room that would be better. Restaurant was OK. Staff overall relatively friendly, apart from the dive crew who were aloof, not helpful, and did not appear to like their job very much. I rented my scuba gear - the regulator was leaky (a common problem in rentals), but more seriously they gave me a 3mm wet suit, even though they knew full well that the water temp was 20C and required a thicker suit (even the dive master had a 6 mm suit with hood and gloves). So I was freezing for my two dives and decided to skip the 3rd, it just wasn't worth it. On top of that, another diver told me that they had done the same thing to him the day before... One more thing: they advertise their "whale shark spotting plane" on the website, and in my e-mail correspondance the staff told me that it was commonly done, that just a few days prior they had taken the plane out and seen 3 whale sharks. But when I got there, it seemed there was no longer any possibility of that, for reasons not made very clear. I also took the kayak "day trip", which basically amounted to going on the dive boat along with the divers, and getting on the kayak at the dive sites for about an hour while the divers were underwater, then going back up on the boat.

  • Stayed March 2006
    • 2 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to Club Hotel Cantamar? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Club Hotel Cantamar

Address: 1665-2 Obregon Street, La Paz 23000, Mexico
Location: Mexico > Baja California > Baja California Sur > La Paz
Amenities:
Bar / Lounge Beach
Hotel Style:
#3 Top resorts Hotel in La Paz
#7 On the Beach Hotel in La Paz
Price Range (Based on Average Rates): $
Hotel Class:3 star — Club Hotel Cantamar 3*
Number of rooms: 41
Reservation Options:
TripAdvisor is proud to partner with Despegar.com so you can book your Club Hotel Cantamar reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Cantamar Hotel La Paz
Cantamar Resort La Paz

Owners: What's your side of the story?

If you own or manage Club Hotel Cantamar, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.