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“A bit too much of a blast from the past” 1 of 5 stars
Review of Hotel Frances

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Hotel Frances
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210 Don Gaspar Ave, Santa Fe | Santa Rosalia, Mexico   |  
Hotel amenities
Ranked #129 of 357 Hotels in Baja California
Oakville, Canada
Level Contributor
95 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 180 helpful votes
“A bit too much of a blast from the past”
1 of 5 stars Reviewed August 3, 2011

We stayed here on our second night driving down from San Diego. The town was the perfect distance from El Rosario to get us off the highway before dark and that is about the best thing I can say about anything we found there.

We were driving a Mercedes convertible and the road from the highway up to the hotel was about the worst we drove the entire trip. It was part dirt part very - extremely - large cobblestones. The parking was out in the open off to the side of the hotel.

The hotel itself could be quite charming if it was in better repair. The place has an air of neglect and the staff member on the desk was somewhat surly which didn't improve our impression. We would have gone to another hotel but it was getting late and any port in a storm so to speak. The bannister up the stairs to our room was loose and some of the bannister around the open gallery in front of the rooms on the second floor was also loose. The lock on the door to the room was more of a bathroom lock than a hotel room lock. I honestly would not have stayed there if I had been traveling alone.

The room could have had a nice view had their been a window looking out on the gallery but there wasn't. Instead there was a teeny tiny window facing the back that I'd have needed a chair to look out of. The bed was OK, not really uncomfortable but not comfy either. The a/c unit was old and extremely noisy and didn't have enough power to cool down the bathroom but with the bathroom door shut it rumbled and rattled the room bearably cool. The night was hideously humid - one of the worst I've ever experienced in 14 summers in Pacific Mexico - so we couldn't really sit outside. The shower head was aimed a the floor and didn't have a spray good enough to rinse the shampoo out of my hair.and there was a slight sewage smell from the drain but the bathroom and the room in general were clean.

The hotel did allow pets - we were traveling with one of our dogs - but the price for this pokey little practically windowless room with a small bottle of water in a carafe and no coffee maker was priced high at $700 pesos per night.

The entire town could be very charming with the quaint French colonial architecture but it is all so run down and in such a state of disrepair it is instead just rather depressing.

  • Stayed June 2011, traveled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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26 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • French first
  • Italian first
  • Spanish first
  • Any
English first
mexicano viajero
Level Contributor
37 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed July 30, 2011

this is a very nice hotel , you have the oportunity of live in the first years of XX century but with air conditioned and swiming pool , near to the museum and the downtown , is a very good place for stay in Santa Rosalia.

  • Stayed July 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, TX
Level Contributor
234 reviews
225 hotel reviews
common_n_hotel_reviews_1bd8 443 helpful votes
4 of 5 stars Reviewed July 11, 2006

Stayed at Hotel Frances in Santa Rosalia in June '06 & was favorably impressed overall. Hotel is located on top of the hill overlooking the town, about $3 by taxi from the combined bus/ferry terminal. Easy walk down lots of steps to center of town. Hotel is an interesting old frame building that was a showpiece in its day, & is now owned by & being run with lots of tender loving care by 2 sisters. Lobby, restaurant (only open breakfast) & rooms are spotlessly clean, in spite of the horrendous dust & dirt that covers the entire old mining town. The wood floors throughout the entire property, the furniture & decor, shows the interest & work these 2 ladies go to in keeping the property well maintained, However, nothing in this location & this old is going to be perfect please understand. The rooms all have fairly new beds & old style furniture & lace curtains. The AC is ice cold, but is so loud it might be a problem for light sleepers. A balcony runs the full length of both buildings, so take the time to wipe off the heavy dust from the rockers & take in the view of the Sea of Cortez, over the remnants of the mine smokestacks. It's like stepping back in time. There is a small pool, but it didn't appear to have been cleaned recently enough to be attractive. There was a young night watchman on duty when we returned about 730PM sitting on the front porch, whose only job was apparently to sit & read magazines. It would be nice if the owners would give this guy something to do to earn his money, such as wipe off guest rockers &/or clean the pool, but it was obvious that he was not going to do anything. There is one note of caution about trying to contact this hotel. There is a web page for Hotel Frances, but please realize that the current owners "claim" that the information on this page --- specifically the pricing --- is 10 years old & was listed before they bought the hotel. They claim that they have been unable for 10 years to get the incorrect information removed. So the rate for a double is not $32 as listed on the website. Nor was it the $45 we had been quoted by a person who answered the phone when we called. The rate posted on the wall at the front desk is $75, & in all fairness most Mexican Hotels do list their factual rates at the front desk, so we agreed on the $60 requested. Would we stay there again for $60? Definitely. So if you're in the area do yourself a favor & try Hotel Frances.

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 stars Reviewed June 10, 2006

Finding the Hotel was a bit tricky due to it not being on the main road. The hotel is meticulously maintained to its original French accent. Lots of old mining equipment on display, surrounding the hotel. The lobby is breathtaking with antique furniture and every detail preserved from the past. The rooms are moderatley price but well worth the investment and also kept to the old French style, with wood floors and antique fruniture. The pool is in the middle of the square and is quite refreshing during the summer.

  • Stayed April 2005
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Frances

Address: 210 Don Gaspar Ave, Santa Fe | Santa Rosalia, Mexico
Location: Mexico > Baja California
Hotel Style:
Ranked #129 of 357 Hotels in Baja California
Number of rooms: 17

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