I can wholeheartedly recommend the bar and the food – the pub is located in a lovely quiet village, and we loved sitting outside in the sun with the wide lazy main street in front of us.
There was a choice of three real ales all kept well, and our evening meal was excellent. The crab salad was every bit as good as anything that could be found on the coast. Likewise breakfast was good; the full English was nicely done and our friend enjoyed her kippers.
Unfortunately, I can speak only rather less glowingly of the accommodation. As the pub has grown more popular most of the rooms are located along a long spur of outhouses behind the pub; there is a long darkly lit corridor walk with plenty of little trip hazards along the way. Our room was adequate; all quite clean and span if a little old fashioned and rather small and with one of those old little TV’s which is longer than it is wide.
At the £70 a night we paid for the room, we felt the price would have been about right had it not been for the broken shower in our room. Unfortunately, it seemed that the pump had failed meaning that we only received a drizzle of scolding water. When we immediately went down to the bar to mention it, we received an apology and a promise that the emergency plumber would call; unfortunately, all the rooms were booked so we couldn’t simply relocate.
The emergency plumber did not arrive, and so we had to pile into our friend room to use their facilities the following morning; thankfully we were not travelling alone. It was a hot summer’s day and we needed a shower, and I was fairly grumpy at not having had one before dinner on the previous evening as it was.
While the incident was one of those unavoidable things, I do think that if the Inn had cast their search for a plumber further afield then they might have been able to find one. I might be wrong, but I’m guessing they called a local firm only. Even if they had made every effort, what rather got my back up was that apart from a couple of solid apologies, there were no attempts to compensate both parties for failing to provide the en-suite rooms we had paid for.
There was plenty of opportunity to give us a small token; we dined there the evening before; a free bottle of wine would have saved us £16 (but cost the pub probably about £6), but the opportunity was lost and no offer of a price reduction was made when we came to settle the bill.
I’m not one to haggle over money and so I walked away, but it was the pubs loss. The Moors Inn is in a lovely location and before we discovered the shower, we were talking about making a further booking; this omission to recognise our inconvenience simply means I’ll not stop at the Moors Inn again.
- Official Description (provided by the hotel):
- Family-run, traditional inn located in a quiet National park village near Pickering, the beautiful North York Moors and the scenic Heritage Coast, offering good home-cooked food, real ales and roaring log fires.Recently taken back into family ownership by the Frank family, The Moors Inn is located in the quiet village of Appleton-le-Moors on the edge of the North Yorkshire Moors, within the popular National Park. The Inn, dating back to the 18th Century is a grade II listed building and has been restored by the current owners to reflect its past whilst providing modern comforts and a high standard of accommodation. The location is peaceful and picturesque, and perfect for both quiet relaxation and more active visitors. Listed in the Good Pub Guide, the Moors Inn offers peaceful and relaxing accommodation and a warm and friendly atmosphere in which to unwind.Rooms are located both above the main pub building, overlooking the village street and in converted barns found to the rear of the property. All rooms are en-suite with a shower and boast a range of home comforts to enhance your stay; televisions, shaver points, hairdryers and tea & coffee facilities all come as standard. Twin and Double bedded rooms are available and pets are welcomed at no extra charge. ... more less
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