First of all, the place look amazing. Check in ,you get a boat to a wobble bridge that was pretty fun. Then the regular rooms are nice could use some up keeping for a five star hotel but no problem you are in Thailand. I got the private villa for the end of my stay to top off the honeymoon experience.
The villa had nice nice view of the big rock from the balcony. The main reason I booked the villa was for the view from out private infinity pool. Pool was small and kinda dirty but didn't care. All I wanted was for us to take nice pictures like the adds show you with your private pool over the ocean with the big rock. Instead I got no view from the pool I saw these trees covering the view. Also when you push the trees to the side your view again is blocked by a huge building that is half way blocking the ocean . So I go to the staff and explain to them my situation the manager says there's nothing we can do. No money back no upgrade because I got the best already. I ask can you show me the room where the view was taken they can't do it and will ask the sites put put that picture down from the travel sites because that view doesn't exist.
At this point I give up I got my room and just try to make the best I can out of it. I called for room service and I waited 1 hr and a half. They said they were really busy. They gave me free Desert to try to make it up to me. I have never heard of a place waiting hour and a half for room service and especially for villa service.
Stay in a regular room and don't stay for to long there's not many things to do. Go to town to eat food at the hotel was pretty ok but the food outside is great.
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- Also Known As:
- Centara Grand Beach Resort And Villas
- Centara Grand Beach Resort & Villas Hotel Ao Nang
- Centara Grand Beach Hotel
- Centara Grand Beach Krabi
- Central Krabi Hotel
- Central Krabi Bay Resort
- Central Bay Resort Krabi
- Centara Grand Beach Resort & Villas Krabi Ao Nang