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“Not worth the money” 2 of 5 stars
Review of Beach Terrace Hotel Krabi

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Beach Terrace Hotel Krabi
3.0 of 5 Hotel   |   154 Moo 2, Ao Nang Beach, Ao Nang, Krabi Town 81000, Thailand   |  
Hotel amenities
Ranked #65 of 88 Hotels in Ao Nang
Chiang Mai Province, Thailand
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
47 helpful votes 47 helpful votes
“Not worth the money”
2 of 5 stars Reviewed February 26, 2014

We ended up walking into beach terrace after a nightmare with a different hotel and thought we would treat ourselves to a fancy hotel. We couldnt have been more wrong we paid well over the odds for a small not particularly clean room. The receptionist was lovely and knocked money off our room because we were staying in the lobby which didnt matter it was quiet enough. We paid 70pounds to stay in this room and got charged 35bht for a bottle of water on leaving! Its not much but after paying that amount we thought we would get a water complimentary. Breakfast wasnt upto much either the staff were all congregating in a corner and the buffet of food was mainly cold we did go down at 9.30 but it didnt finish till 10 so maybe expected more. Saying that the meal we had at night was lovely and we would go back for dinner. The room wasnt dirty to say but did need a good clean out, if you saw it you'd understand. Basically not worth anywhere near that price. Youre paying for the location, which you have to walk through the restaurant to get to. A big let down

Stayed February 2014, traveled with friends
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164 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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  • English first
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English first
Sitges, Spain
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed January 10, 2014

This hotels,reservation system is,in chaos.We had,booked a,superior seaview room for the 30 December and arrived to check in to be told,that our room was not available but they offered us an alternative on the ground floor with a view of a wall and much smaller in size.After refusing this we had,to wait around all afternoon without being offered,refreshments whilst the manager range around for,alternatives.
We we're eventually found,a room in another hotel but without,a,seaview.Later in the,week I was contacted byby the manager and,asked to pay the difference in price between the hotels.I refused but this was still an upsetting and stressful prospect as we we're unsure,whether our new room had been covered by them.
I'd avoid this hotel. Despite the hotels efforts we had a wonderful holiday in the end.

  • Stayed December 2013
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Perth, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 6, 2014

Not the cheapest, but rooms are clean with their own safe. Service is good as well as the location. Good breakfast offer. No complains really. The pool is a bit small, but hey you are very close to the beach, so who needs a pool. ;)

  • Stayed December 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Mumbai (Bombay), India
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed December 4, 2013

The hotel is situated on Ao Nang Beach and very close to market and all restaurants and night life. Property is old but well maintained and and comfortable. Offers unique experience. Service and breakfast are average and can be better. It is very peaceful and quite place.

Room Tip: Avoid if you are looking for exotic or romantic experience. But it is good value for money restauran...
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  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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New Delhi, India
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed July 10, 2013

The hotel is definitely over priced for the kind of rooms and services it offers. Stayed there last week with friends. Definitely has a wonderful view from their restaurant but the rooms are very average. The pool is definitely a NO GO, it has 2 rooms right next to it without even 2 meters of space between the rooms and the pool :(
The hotel is bang on into the market and the sea.
The staff is very nice and they try their best to help BUT the language barrier spoils everything.
for me this is more of a budget hotel with 3 star prices.

Room Tip: DEFINITELY not the pool view or the villas (they have no views, unfortunately)
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  • Stayed July 2013, traveled with friends
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Klang, Selangor, Malaysia
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 1, 2013

was there for our honeymoon on february 19th for 2 nights. went there with a low expectation. The hotel is situated right on the beach and along all those famous sea food restaurant. rooms are clean and well maintained the service was good and the staffs were very helpful and informative. Ao nang is a beach front town with many night clubs, pubs and restaurant. hotel is situated right at the heart of ao nang. would recomend this place as it is value for money.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SF
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed April 17, 2013

A friend booked two seaview rooms through agoda. Upon arrival to hotel they told us that they could not give us the seaview room and downgraded us to ground view. The hotel refused to refund the difference in rooms and instead offered us dinner every night. Later another person came to get a room as a walk-in and was quoted a price for the seaview room for the night! We brought this up with the receptionist who was then incredibly rude.

One would believe if a hotel actually wanted to make it up to us they would treat us better at dinner. After all their costs for dinner are extremely low (ingredients), but NO. For a 5 person dinner we were given 4 "dishes". Apparently they consider RICE and SOUP a dish. So it was TWO plates, one vegetable, one fish for FIVE people. The waiter told us she was the manager, this was standard, and that was it.

About the room: the bathroom looked quite dated and not especially clean with openings that run fans 24/7. This means no matter how many doors were closed mosquitoes would get in. Finally the breakfast was not very good.

In the end Agoda transferred us to the Mercure which although not next to the beach is better in EVERY WAY.

  • Stayed March 2013, traveled with friends
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Beach Terrace Hotel Krabi

Address: 154 Moo 2, Ao Nang Beach, Ao Nang, Krabi Town 81000, Thailand
Location: Thailand > Krabi Province > Krabi Town > Ao Nang
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #65 of 88 Hotels in Ao Nang
Price Range (Based on Average Rates): $
Hotel Class:3 star — Beach Terrace Hotel Krabi 3*
Number of rooms: 42
Reservation Options:
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Also Known As:
Beach Terrace Krabi
Beach Terrace Hotel Krabi Ao Nang

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