We went to this resort on the 24th of December as were to stay there only till 26th of
december - we booked through Expedia. We made the payment for the lodging through expedia and were ready for a wonderful experience. Imagine our horror and irritation on being told by the hospital staff that we were supposed to pay 14700 THB (+ or - 500)for "Grand gala dinner on Christmas eve" for 2 adults and 2 children inspite of the hotel rules saying that the charge is only for adults. We claimed that we were not informed about it during the time of booking. We said that we do not want such an expensive dinner because being typical south indians, we were not going to relish any of the thai food spread in the buffet, but it was of no avail. They had the audacity to tell me that i had to pay that amount if i wanted to stay at the hotel whether i attended the dinner or not. Also, i was free to find another suitable stay if we did not pay. My God - the audacity of the staff and there ws no senior staff member to take up the issue with. Very bad and we felt so cheated and irritated with the whole thing. We spent nearly 2 hours arguing with them and finally they had their way because we had our children with us and they were feeling very tired. felt very angry and cheated - good hard earned money down the drain. wish there was some forum or company where we can take such complaints - never go to this hotel.
- Official Description (provided by the hotel):
- Newly renovated Theme Hotel in Thai Architecture Style with new owner and all new management team, this hotel is ready to offering the best services available in Aonang to all guest starting from April 2011.This theme hotel offers various food outlets and bars together with outdoor swimming pools both for adult and child. All electric system, Pool and water system in this hotel are friendly to the environment. ... more less
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- Also Known As:
- Ayodhaya Suites Resort And Spa
- Ayodhaya Hotel Ao Nang
- Ayodhaya Hotel Krabi
- Ayodhaya Resort Krabi
- Aonang Ayodhaya Beach Resort & Spa Krabi/Ao Nang