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“Nice place to stay” 4 of 5 stars
Review of Krabi Thai Village Resort

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Krabi Thai Village Resort
4.0 of 5 Hotel   |   260 Moo 2 Tambol Ao-Nang | Amphur Maung, Ao Nang, Krabi Town 81000, Thailand   |  
Hotel amenities
Ranked #47 of 92 Hotels in Ao Nang
North Houston, Texas
Level Contributor
71 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
“Nice place to stay”
4 of 5 stars Reviewed March 18, 2013

We spent 4 nights at Krabi Thai Village. The room we stayed in was on the third floor-beware, there is no elevator! It was spotlessly clean, the bathroom was updated and the decor was older-dark wood and decorated in Thai design, which was very nice and overlooked the beautiful pool area. Another note-the mattress was rather firm, but I experienced a very firm mattress in another newer hotel in Thailand so maybe that's the norm?

The staff was very nice and helpful. We had an issue with a 3rd party vendor that we arranged prior to our arrival at the hotel and the hotel staff went out of their way to assist us in contacting this person. We had to go through a few people at the hotel before someone understood enough English to figure out what we needed, but, hey, it's Thailand, right?

We ate at the breakfast buffet every morning. There was a wide variety of food available and in many cuisines-no complaints from us about the food there. We didn't eat any other meals at the resort, so can't comment.

There is free wi-fi available in the lobby area and the signal seems better in the bar area. We didn't have cocktails at the bar, so no info on that.

We enjoyed the location of the hotel. It is a 10 minute walk to Ao Nang beach area and there are always tuk tuks available if you don't want to walk. Just a comment about Ao Nang and Krabi in general. If you are looking for a polished, pristine beach vacation, you may want to look elsewhere. We enjoyed the location and found it convenient for activities-boat trips to Phi Phi Islands, Railay Beach, went golfing, took a cooking class, ate at many great restaurants and enjoyed drinks at several places. For us, it was more of an active vacation place versus a place where you enjoy the hotel and pool all of the time or stay on a beach-this hotel is not near the beach and Ao Nang is not the nicest beach to lay around on. Many other reviewers noted that there are some not so nice area in Ao Nang-garbage dumps, rough streets, etc. This is all true yet we had an incredibly fun time and would recommend this hotel and the area to anyone who can take this information into consideration for their holiday.

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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490 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (89)
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English first
Heysham, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed March 16, 2013

Have just returned from an excellent 8 night stay in my first trip to Thailand with my girlfriend. My thoughts are that the hotel was excellent. We were greeted upon arrival by a very warm welcome including refreshments. The room was large, well decorated, clean and quiet. Although the room is only quiet if you leave the noisy air conditioning off!

The hotel pool was clean and very quiet with the obligatory morning rush hour to the best loungers but it never felt crowded and the trees surrounding the pool area offered shade when required but also reduced the view of the surrounding hotel which i thought was nice.
The bar area is a little limited and largely understaffed with OK prices at best. The only value you get is when you hit the "buy one, get one free" Happy Hour.
For 400THB (about £9) per person the hotel offers an excellent buffet meal around the pool area which i thought was excellent with a wide range of food to suit a variety of tastes. This i think was offered every other night.
Breakfast was OK, well stocked and fresh but arguably didn't vary a great deal but not bad enough to consider a negative.

The hotel is located about 10-15mins walk away from the main streets of Ao Nang and the subsequent beaches. Tuk Tuk's which are parked up outside the hotel will take you there for a few pounds if that. The walk however, is not a pleasant one especially in the heat of peak season and you'll be exhausted by the time you get somewhere significant. A previous reviewer made note of a dumping ground down from the hotel which is there, and does smell when walking past. Its not pleasant but after a 3 day stay in Bangkok, its minor but you will see rubbish everywhere sadly. Directly opposite the hotel are a few decent restaurants to chose from but prices are just OK even by western standards.

The town itself is largely busy with plenty of variety of street food, bars & restaurants to chose from and of course, plenty of enthusiastic suit salesmen to avoid!

I hired a scooter from the hotel reception for as good as £5 for a full day. Little in the way fo checks but its a excellent way to explore the area. The traffic on the outskirts is almost non existent but you do need be wary of random maneuvers by other motorists.

You can book excursions from the hotel and we booked the Phi Phi Islands tour (worth doing if very tourist-y). Railey Beach is gorgeous and easy to get to on a long boat at about £2 each way per person.

All in all, location was good if a little out of the way, staff very friendly and always smiling. Rooms large & clean and proved an excellent base for an amazing Thai holiday.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brighton, United Kingdom
Level Contributor
31 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed March 12, 2013

the location of this hotel is quiet - and the shops, beach and bars etc are a 15 min walk (along a road that is ok during the day but not great at night). tuk tuks are cheap and can shuttle you back and forth if needed. The hotel itself - good points -nice large pool area, really nice size rooms (ours was a superior) - very clean and well appointed with a terrace. minus points - breakfast is ok, but nothing special. the facilities in the hotel are very limited. The bar is very old and outdated. not somewhere you would want to spend any length of time. In summary, if it's just a nice room at a reasonable price you are looking for, then this hotel is great, if you are planning to stay in/around the resort for any length of time, you may want to look elsewhere

Room Tip: we stayed in a superior room on 2nd floor which was lovely
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  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed March 7, 2013 via mobile

We just spent 12 nights at this hotel for our honeymoon. We were upgraded to a better room as a result of our honeymoon. The room etc was fantastic and very clean and comfortable. The grounds and pool area were lovely and the hotel reception looked very authentically Thai. Staff at reception do not understand English though so if you have a problem you will be really stuck. The porter and housekeeping staff have a better grasp of English!! Not great for a four star hotel who receive international visitors. The wi fi is £8 per day, which I declined to pay as I felt that was extortionate but there is free wi fi in the bar area although a very weak signal that I could never seem to connect to.

Drinks in the hotel are very expensive as they add VAT and service charge which means another 27% on top of the price they tell you. Personally it is best to drink and eat outside of the hotel as you will get better value for money.

The hotel is in a quite location but as you turn to the left outside of the hotel to walk to the main town there is a huge rubbish tip that we had to hold our noses as we passed. It was horrible! Rubbish disposal in Krabi seems to be an issue and if you go to any of the islands you will find a big pile of rubbish that they are just stacking up. Not quite the paradise you would expect!

I wouldn't recommend swimming in the sea at Ao Nang beach as the sewage outlet pipes flow directly into the sea and are visible. You will have to get an inexpensive long tail boat to one of the islands but beware toilet facilities are non existent or limited so only agree to go for 3-4 hours and take some water with you.

We would recommend the Lae Lay Grill for a fantastic meal with great service. this is just along the road from the hotel. It is on the more expensive side but worth every penny. They also take you back to your hotel afterwards. Kodam Kitchen in across the road from the hotel and down some steps by massage corner. It's plastic chairs in a car park but the food is fantastic and such good value for money.

We will not be returning to Thailand until they learn to practice more environmentally friendly tourism. Such a shame they do not look after the beautiful country that they live in.

Stayed February 2013, traveled as a couple
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zagreb, Croatia
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed March 5, 2013

My partner and I had much higher expectations of this hotel. Apart from very impressive Lobby/Reception area nothing else seemed to impress. Room is looking tired , in need of some paint and updating. Very loud aircon and very uncomfortable pillows. I was surprised to see room safe and the safe key we had to carry around with us...these days even smallest 2* hotels have more modern safety deposit boxes in rooms. Staff, some are ok and some you can see they are not really very motivated. Breakfast-every day same food, not even changing fruit option. Pool area is dissapointing, with fake plastic grass, rusty lounge chairs and by 8.30am no chairs are left free. All booked and reserved. I've seen this hapenning in many places around the world ...but never to the point there is no chairs left !!!?? Is management aware of this issue? I have also broken a lid from a conditioner bottle ( bottles and lids are ceramic ) and was charged THB100.
We paid but we felt this was very very wrong. Overall, I was expecting better service/product from a property that markets itself as 4*.

  • Stayed March 2013, traveled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 4, 2013

We stayed here for 4 nights and were very pleased with everything! The staff were accommodating, friendly and helpful. Beautiful grounds that very well kept and clean, great sized pools. Our rooms were very clean as well, one word of warning - the beds are firm. Breakfast had a good variety.
Quick 10 min walk to Ao Nang beach and restaurants/shops. The best 2 restaurants we ate at on our stay were directly across the street from this hotel - Carnivore (steak house) and Bussaba (Thai), definitely eat here!! Make reservations for both.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
1 of 5 stars Reviewed March 4, 2013

I have travelled to a few countries before and I have stayed in backpackers, guesthouses and hotels of 5 stars and I have never complained - you will see that most of my reviews are positive BUT this time I need to share my utter dissapointment in a hotel. I was very excited when I booked my stay here because most of the reviews are so positive on TripAdvisor. At check-in the manager greeted us and she was very friendly and we had a good feeling but as soon as she opened the door into our rooms my heart sank. There were spider webs, the phone didn't work, it had a really bad smell, the tv was from 20years back and the curtains didn't even close properly, we had no security box in the room and we were informed we have to store our things at the front desk. I really couldnt believe my eyes.
We booked a Deluxe Room and paid over $100 per night - i have stayed in better places for $30 a night.
I immediatly complained to the manager while trying to keep a smile and be polite and i asked her if the rooms we are in are deluxe rooms... she smiled and said yes it is and i couldnt believe it.
I informed her of all the broken, smelly and dirty things in the room and that i took pictures of it and she then said we could 'upgrade' (but actually just giving us the room we initially paid for) but only the next day...
her stories didnt add up and she was telling one lie on the other and each time i pointed out a lie we got more freebies... it started at a free dinner, but then we got offered free wi-fi (which is about $10 PER DAY! its insane because the connection is really bad) and we got free thai massages etc etc...
we didnt move to another hotel but she offered that we could stay at their sister hotel Cha-Da but the reviews on TripAdvisor was not so good so we declined... she then offered us another room which we had to walk through the staff area and offices up some stairs which are packed with boxes - she thought we would want it because the room is massive but I just got even more upset at her attitude and the way she handled clients...

the hotels interior is outdated and old - we didnt swim once - the grass is fake and the chairs are plastic and i never saw any poolboy on duty
the towels are old and washed out and some are even torn - it really feels gross when you need to dry yourself with it ...
the breakfast is really bad - the food is poor and the chef handles the food and bread with his bare hands! our coffee cups were never filled up - we had to get up to get coffee because the coffee girl would just walk up and down trying to ignore everyone and then she will stand around talking to other employees
we went to breakfast at 7:00 one morning and there were no staff!!! breakfast starts at 6:30 but the staff only appeared at around 8:00 when we were leaving!!!
our thai massages was not too bad... it was really relaxing but the ladies was talking to eachother the entire time my mother and I got our massages... really unprofessional.

it is a really tacky hotel and the area in which it is situated in arent the best either - the road is very dark with no lighting at night to guide you or make you feel safe... i was just happy about the wonderful restaurants opposite this hotel.

Maybe I wouldnt have been so negative about this hotel if we didnt pay so much for such tackiness... this hotel is not worth the money... we walked around and there are much better places to stay at the beachfront. Please dont waste your money on this outdated hotel which still asks you to pay a price as if it is a 4-star...

Room Tip: dont stay here... run
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  • Stayed February 2013, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Krabi Thai Village Resort

Address: 260 Moo 2 Tambol Ao-Nang | Amphur Maung, Ao Nang, Krabi Town 81000, Thailand
Location: Thailand > Krabi Province > Krabi Town > Ao Nang
Bar / Lounge Beach Business Center with Internet Access Free Breakfast Shuttle Bus service Spa
Hotel Style:
#12 On the Beach Hotel in Ao Nang
#13 Luxury Hotel in Ao Nang
#16 Spa Hotel in Ao Nang
Price Range (Based on Average Rates): $
Hotel Class:4 star — Krabi Thai Village Resort 4*
Number of rooms: 120
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Also Known As:
Krabi Thai Village Hotel Ao Nang
Krabi Thai Village Resort Ao Nang

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