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“Friendly service and great location” 4 of 5 stars
Review of BEST WESTERN Ao Nang Bay Resort & Spa

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BEST WESTERN Ao Nang Bay Resort & Spa
3.0 of 5 Hotel   |   31/3 Moo 2 Ao Nang Beach, Ao Nang, Krabi Town 81000, Thailand   |  
Hotel amenities
Ranked #41 of 83 hotels in Ao Nang
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“Friendly service and great location”
4 of 5 stars Reviewed March 24, 2013

Some if the staff speak little english but this was never a problem as they always did their best to help and explain things to us and always with a smile.
The room was clean and lovely. The only negative was that the bath/shower was quite diffucult to get out off due to the wide tiles of the bath side and the wet floor.
Swimming pool is great and has a pool bar too, especially if you are there at happy hour!
Plenty if choice for breakfast including freshly cooked eggs cooked to your order.
The location of this hotel is fantastic! A very short walk and you're in the town full of bars and resturants and market stalls. We found a lovely spot in the beach only 10minutes walk away next to where you can get boat taxis. Here you can get very cheap juices and street food too!
We would certainly stay here again.

  • Stayed February 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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143 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
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  • Danish first
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English first
Hobart, Australia
Top Contributor
57 reviews 57 reviews
30 hotel reviews
Reviews in 22 cities Reviews in 22 cities
122 helpful votes 122 helpful votes
3 of 5 stars Reviewed January 29, 2013

The drive to Krabi from Phuket takes about three hours. When you get there, a proud Best Western sign welcomes you. You park around the back, unload your bags and enter the quite basic but tastefully decorated foyer. You pass over your booking confirmation and your passport. There is a problem: wrong Best Western.

So, five minutes later, when you have found the *right* hotel, you unload you bags and enter a quite basic but tastefully decorated open air foyer. You pass over your booking confirmation and your passport. Yes! Right hotel. However, there is a problem: the EFTPOS machine is charging at AUD in THB numbers that is to say, if the room is 950 THB a nights (roughly AUD35) the machine does something weird and was charging at 35THB. Anyway got it sorted
.
The room was nice and spacious with a fairly nice view through some gorgeous bamboo, over the pool area across a hill and out to the sea. The bed was interesting, it was a queen abutted to a wide single, forming a massive bed. It was great! With my wife on the single, I was looking forward to enjoying more than eight square inches of bed space for the second time in over a decade! (The first time was at The Karon Ocean Resort the days previously, see review)

Then the receptionist knocked on the door and I had to follow her down to the foyer to re-do the bill. Again.

The balcony, although not particularly large, suited our smoking and reading needs. The bathroom was roomy enough although I found the glass-brick wall beside the toilet a bit disconcerting as it fronted onto the walkway past the room.

The room had the standard in-room safe which easily held our travel notebook computer and documents.

The woman from the reception came in again. I followed her back to the office where we went through the EFTPOS process for the sixth bloody time.

The shower had great pressure but to access the shower, you had to get into the spa without a step. It is about 60cm/2 feet high (see photo). This is dangerous – especially getting out with wet feet – as you can easily fall over. I did. Twice.

The buffet breakfast in the small restaurant (seats no more than 30 including outside seating) was sufficient and Carolyn enjoyed the freshly made-to-order omelettes.
The basics: It was clean, central and convenient. It was all that we expected. 3.5- 4 stars as advertised.

Better training of the reception staff is required before someone goes postal.

Room Tip: Make sure you know which Best Western you're booking. This hotel is just off the main road, not...
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  • Stayed August 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
York, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 31, 2012

I love krabi can't say a bad word against it, lots of trips from a great town. hotel was perfect, rooms very clean and open. pool area was lovely, they could have done with a few more sunbeds, i imagine it will be hard to secure one in the peak season. breakfast was very varied and tasty. The location is a short 5-10mins away from the main strip but there are still shops and restaurants very near the hotel. There are lovely street food opposite the hotel for cheap food, sandwiches, pancakes and Thai food, i would highly recommend.

  • Stayed April 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Copenhagen, Denmark
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 28, 2012

have stayed at this place twice now 2010 and 2011
My family keeps coming back to this place!
location is great and the hotel very nice and have big comfortable rooms
The place is extremely nice (in that genuine way)

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hertfordshire
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 18, 2012

We spent 4 nights at the best western in November. The rooms were large with huge beds! Very clean, lovely pool with swim up bar and amazing fruit shakes!
It was my husbands birthday while we were there and we hadn't told the staff but they must have noticed the date from his passport on check in. On our way out for dinner they stopped us and presented my husband with a lovely card signed by all the staff and a beautiful chocolate cake! Everyone at the hotel was very friendly and couldn't do enough for you!!
We would definitely return to this hotel. Great location with only a short walk to bars and restaurants!
You won't be disappointed!!

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 3, 2012

Lovely friendly hotel n heart of ao nang resort, a busy but friendly beach town. 2 mns walk to bars, restaurants, shops etc. Hotel smallish, room basic but more than adequate with balcony, bath and shower with air con. Pool swim up bar great with happy hour. Breakfast buffet style basic but good. Free wi fi in public areas. Best thing about it are staff, in particular BUA, who made huge effort and was very friendly and funny. She made our stay better and managers there are lucky to have her! She even organised a birthday cake for my mum on her birthday. Will defnately return!

Room Tip: Ask for pool view room
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Silsden West Yorks
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
Reviews in 19 cities Reviews in 19 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 16, 2012

We booked this hotel when in Thailand not knowing the location.
But it is clean the staff are attentive .
Most rooms are up or down stairs.
Breakfast is fine, but mind the low wall to balcony.
Only a short walk to the centre.

Room Tip: Ask if you do not find what you want.
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about BEST WESTERN Ao Nang Bay Resort & Spa

Address: 31/3 Moo 2 Ao Nang Beach, Ao Nang, Krabi Town 81000, Thailand
Location: Thailand > Krabi Province > Krabi Town > Ao Nang
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool
Hotel Style:
Ranked #41 of 83 hotels in Ao Nang
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Ao Nang Bay Resort & Spa 3*
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Also Known As:
Best Western Ao Nang Bay Hotel Ao Nang
Best Western Ao Nang Bay Resort And Spa
Best Western Krabi
Krabi Best Western
BEST WESTERN Ao Nang Bay Resort & Spa Krabi

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