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“Clean & family friendly” 5 of 5 stars
Review of Centara Anda Dhevi Resort and Spa

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Centara Anda Dhevi Resort and Spa
4.0 of 5 Hotel   |   182 Moo 3 Tambol Ao-Nang, Muang, Ao Nang, Krabi Town 81180, Thailand   |  
Hotel amenities
Ranked #4 of 88 Hotels in Ao Nang
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Clean & family friendly”
5 of 5 stars Reviewed September 26, 2012

Spent 6 days family of 5 had inter connecting room was modern & clean pool with water slide computer games & kids room walk to town or transport close to beach & shopping loved it would definitely come back!

  • Stayed September 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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703 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (213)
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Burleigh Heads, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 24, 2012 via mobile

We stayed at anda dhevi for 6 nights in September 2012. We got a pool access room and wow! It was fantastic to be able to go for a swim while our kids slept.
We had our own banana lounges too.
The rooms were very clean. Although some days our room was not made up til 430pm. The hotel was very new and modern and staff relatively friendly. I think they are more professional than at other resorts. Some staff in the restaurant didn't speak any English which made it a little difficult.
The only down point was that breakfast daily is way over priced for what you get. We tried to eat at 730am every day and there was never any hot food. We missed out on fried eggs, pancakes and French toast. So by the 3rd day we decided to go straight across the road and for half the price we got Cappacinos with pancakes and French toast for $10 for a family of four. Much better priced than $15 each.
All in all I would return to centara as it is a very family friendly resort with a fantastic pool and slide and a simple kids club that can give you a break for an hour or so.
I would not hesitate recommending centara to our family and friends.

  • Stayed September 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paris, France
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 23, 2012

We just spent an amazing 2 weeks in August 2012 in this resort, two family's of four, which included four teenagers. Upon arival we were greeted by friendly staff and our rooms where upgraded, much to our delight. We had connecting, pool view rooms. The rooms are spacious, clean and very comfortable. Our friends had rooms on the ground floor which gave them direct access to the pool via their patio, on which they had their own sun loungers. Breakfast was included and catered for all tastes. Lunch is available in the restaurant and at the pool. The spa facilities are truly amazing and to be recommended. We were really impressed by the friendlyness and helpfulness of all the staff, who made our stay even more enjoyable. The location of the resort is also good and we found it was within walking distance of the main road where loads of restaurants and night life can be found. There is a beach close by but we loved taking Tuk-Tuk's into town and to Au Nang beach from where we could rent a boat for the day and be taken to some of the small islands in the ara, our favourite was Poda island. You can also ask the skipper of the boat to take you to snorkling spot. A fun way to explore the area is also by Scooter, which is available to rent just outside the hotel entrance. Overall we will definately reccomend this resort for cleanlyness, comfort, fun and value for money for a wonderful family holiday.

Room Tip: Poolside ground floor rooms are perfect if you would like to have easy access to the pool and your o...
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  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newcastle, New South Wales, Australia
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed September 14, 2012 via mobile

Absolutely no complaints with this hotel.
The rooms were great, we had a twin garden view : two big twin beds, very comfortable , big bathroom with both bath and shower , decent minibar , nice balcony, cable television, desk, closet, and inroom safe.

The pool is amazing and was great place to relax. The hotel is located 10 minute walk from main street of Ao nang beach. The staff were helpful and always Happy , greeting us when we returned.

Breakfast was great, cannot understand some people's complaints about not enough variety, they covered everything. But possibly they need to put signs up indicating there is an egg station, people could miss it as its around the corner from the buffet area.

I'd like to thank the staff for the accommodating stay as well as the help when I was sick, it was much appreciated, and would recommend this hotel to friends , family and anyone reading this review.

Stayed August 2012, traveled with family
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed September 6, 2012 via mobile

Booked the pool access room via hotels.com
Requested for early check in and one extra bed as I had two adults and two child.
Had no problem with early check in and we had two double beds and a roll away bed (which we didn't use in the end as the two double beds were joined together and was huge enough for us).
Stayed in room 4107 which was directly opposite the slide in the pool.
Kids club was good as my boys enjoyed popping in between different activities in the day. Staff at kids club was friendly.
Service at palm court where we had breakfast daily was not up to expectation.staff asked us for room number and number of pax daily but do not set up table for us until we have to get them to.it was frustrating.but the operations manager,Kee took my order of scrambled eggs and cooked them even though the cook was not around and I told him I could wait.so that's one plus point.
Spa service and value was good as I was totally relaxed after a 2.5hrs massage.
There's a English speaking pharmacy across the road if the need arises. And the Malay uncle that sells pancakes at the junction of the main road is a must try.he's usually there at night.

  • Stayed September 2012
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangkok, Thailand
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed September 5, 2012

My family and I spend 4 days here and I am still angry everytime I think of our stay at this place.
We arrived at the hotel with a confirmation for particular room types, however apparently a confirmation is not really guaranteed. But instead of being nice about it the front desk assistant manager was rude and unhelpful.
We faced the same attitude from the poeple at the pool, at breakfast and again when checking out. What's wrong with these people?
Everything was below average, but most importantly we did not feel welcomed and Thailand legendary smiles were nowhere to be seen at this hotel!

  • Stayed August 2012, traveled with family
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General Manager... G, General Manager at Centara Anda Dhevi Resort and Spa, responded to this review, September 6, 2012
Dear ChafiaF,

Thank you for your comments on Tripadvisor.

I am sorry to see that we did not live up to your expectations on this occasion and for this I truly do apologise.

We do, with all our booking try to accommodate guest “requests” for certain floors and certain rooms types and, on most occasions do manage to meet the needs or come as close as possible.

As you may appreciate three rooms travelling together and all requesting the same floor, same room type and making the booking with one days notice is not necessarily that easy to accommodate. Regardless though, we should have handled it differently at our front desk and I will certainly discuss this with my team for the future.

I am also sorry you did not see the “Thai Smiles” - This certainly is not our usual level of service nor is it what we strive to achieve on a daily basis and what many of our guests have previously experienced and commented on in Tripadvisor.

I do hope your experience will not deter you from returning to us and so give us the opportunity to renew your faith in our hotel, our service and the Thai Smile.

Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Phuket
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 5, 2012

Location Good can access to main shopping area and direct to Ao Nang Beach, Staff friendly & Breakfast good. the pool very nice and the bed comfortable.

I would recommend this hotel to all friend who stay in Krabi

Room Tip: the room with Pool Access
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  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Centara Anda Dhevi Resort and Spa

Address: 182 Moo 3 Tambol Ao-Nang, Muang, Ao Nang, Krabi Town 81180, Thailand
Location: Thailand > Krabi Province > Krabi Town > Ao Nang
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Ao Nang
#1 Spa Hotel in Ao Nang
#2 Luxury Hotel in Ao Nang
#6 Romantic Hotel in Ao Nang
Price Range (Based on Average Rates): $
Hotel Class:4 star — Centara Anda Dhevi Resort and Spa 4*
Number of rooms: 135
Reservation Options:
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Also Known As:
Centara Anda Dhevi Hotel Ao Nang
Centara Anda Dhevi Resort And Spa Krabi/Ao Nang

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