I spent a week here with my daughter when visiting and taking a holiday with her while she was living and working in Thailand. We arrived on an internal flight from Bangkok and the hotel arranged for a taxi to meet us at the airport. The transfer was quick and efficient, though it would have been cheaper to pick up our own taxi, which is what we did for the return.
The hotel is lovely, being newly built, spacious and modern. We shared a large twin room which was spotlessly clean and had a very decent bathroom with a huge, walk-in shower. We received a welcome drink at check-in and were escorted to our room, and shown the hotel, while our bags were taken up separately. There was a small bowl of fruit waiting for us in the room. We found the free wi-fi efficient and reliable.
The pool area is well designed, with a series of long, narrow pools, an adequate supply of sun beds, and areas of shade or direct sun as required, without ever seeming too busy or crowded. Ground floor rooms have direct access to the pool.
The hotel staff were pleasant and helpful throughout our stay, and I could not fault the service in any way. We only ate in the restaurant a few times - dinner on a couple of evenings, and two, or three times for breakfast - and while the food was decent enough, it could not be described as spectacular. It was also quite expensive, and we generally found it better to eat out. There are plenty of places to dine nearby in Ao Nang, though they mostly involve a short walk as the hotel is tucked away in a quiet spot at the end of a side street at the far end of the town. Taxi's and tuk tuks are always available right outside, though, for anyone who prefers not to walk, and the hotel provides a courtesy bus to the beach which runs several times a day. I'm not sure the courtesy bus provides a return service, but we found it easier to walk back anyway - it takes about 10 to 15 minutes.
Ao Nang is not an attractive town, but there are plenty of bars, restaurants and gift shops etc. which give it a bustling atmosphere, at least in the main tourist season. As well as independent local shops and bars, there is also a Starbucks, a MacDonalds, and other international franchises.
The local beach is good, and nice to swim from, though it is not of the quality of those found on the islands or elsewhere in the country. If you walk to the far end of the beach (heading to your left when facing the sea), which is only a short distance, you come to a point where you can go no further on foot because cliffs and tropical vegetation block the way, and there a population of wild monkeys play on the sand and try to get food from the tourists - worth seeing, but best not to get too close or put your belongings down because they're likely to be snatched away. Set back from this part of the beach, and stretching back to the town, is a line of bars, restaurants and street traders in the cool shade of tall trees, making it a pleasant place to stop for lunch or a drink.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dear Andy J,
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We very much appreciate your comments regarding your stay at the Mercure Krabi Deevana. It is always a pleasure to receive positive feedback.
I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Rooms Division Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.