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“Cheekiest hotel owner ever!!!” 3 of 5 stars
Review of Orange Mansion

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Orange Mansion
137 Moo 5 Aonang, Muang, Ao Nang, Krabi Town 81000, Thailand   |  
Hotel amenities
Ranked #51 of 91 Ao Nang B&B and Inns
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Cheekiest hotel owner ever!!!”
3 of 5 stars Reviewed February 10, 2014

Got picked up from previous hotel by hotel owner as part of his hotel service. When we arrive at the room he asked us for tip. Super cheeky. The room was only cleaned once, to them clean a room only means making the bed as that's all they did in 5 days and just once. When checking out owner came wth me to check the room and claimed it was dirty, I responded it was only normal as they never cleaned it..... Right after this he asked me to tip the cleaning girls which of course I didn't even tho they were very friendly girls..... Just not well managed by the owner.....the hotel would be perfect without its owner as everyone else was super friendly, specially the staff in the restaurant........hotel manager, get a grip on mr and change that attitude, it is definitely not good for your business!!!!!!

Stayed February 2014, traveled with friends
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14 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Edinburgh, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 10, 2014

We originally booked to stay at Orange Village. Due to flight delays and the airport shuttle bus dropping us off last, we arrived at 11pm. What we didn't know was that the reception is situated at Orange Mansion, and the village is in a different location. We tried to ring but no answer but luckily the neighbour was able to get a hold of the staff who came to give us the key.

We were pretty peeved off after we also found that wifi was non-existent and that the breakfast was also at a different location. Anyway, the next morning we ride to the main building (Orange mansion/city) and asked to stay there instead. The staff were friendly and obliged and my boyfriend rented a motorcycle through them. They also offer tour bookings.

The room itself was clean, with a safe box and private balcony. Thankfully, wifi was better here, although the signal is not the best. The swimming pool was small, but clean and we didn't spend much time there anyway. The staff were friendly and you can have a free ride (and pick up at an agreed time) to Ao Nang.

This is not the place to stay if you are not prepared to rent a motorcycle though. However, if you are, then it's perfect, as it is quiet, there is a 7 eleven round the corner and a night market nearby. So, after an initially bad night, we turned our opinions around because of the staff,cleanliness and quiet.

(One instance of cockroach in the bathroom which never reappeared but scared me for the remainder of my stay anyway!)

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Copenhagen, Denmark
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed January 10, 2014 via mobile

Family run business, brand new, super clean, excellent rooms, comfortable beds, nice balcony, great food, they even help you get around/to the beach. Good location. 15 minute walk/5 minute tuc tuc to the beach. Nice small pool area w shade. Great for kids. Perfect inexpensive place that saves you money to spend in the Ao Nang Area.

Stayed January 2014, traveled with family
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Doha, Qatar
Senior Contributor
25 reviews 25 reviews
24 hotel reviews
Reviews in 20 cities Reviews in 20 cities
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed December 29, 2013

Stayed in the "Mansion" part of Orange Village (includes a mini-mart, restaurant & newer more upscale "village" hotel). Mansion seems to be where locals stay and the Village is the more updated fancier rooms. Prices seems to be a bit high for the area. I should have read another reviewer to just show up and get a better price instead of booking online. The manager is very nice although often stretched thin because he seems to be the only one who speaks English well. The prices for moped & tours etc are a bit high, so definitely price around and haggle. The Restaurant is great. This is a good place to stay to get your bearings before going off to Railay or Ton Sai Bay and enjoy Ao Nang for a bit. You will definitely need a scooter or taxi to get anywhere.

  • Stayed December 2013, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edinburgh, United Kingdom
Senior Contributor
43 reviews 43 reviews
31 hotel reviews
Reviews in 27 cities Reviews in 27 cities
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed December 28, 2013

Small rooms, good wifi, clean (mostly), small pool, helpful staff.
Best to book direct, as booking through agency website more expensive and less extras.
Free lift to main beach, area around hotel nothing to do, though apparently there is a beach nearby.
For the same price, can get a bungalow on the main beach - but if you want a quiet place, out of the way, then its fine.
To get to it, can take Songthew from Krabi direct to Orange City or from Aonang beach.

Stayed November 2013, traveled on business
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Kununurra, Australia
Senior Contributor
37 reviews 37 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed December 27, 2013

Me and my girlfriend booked to stay over christmas as on the booking website the hotel is shown as on the main street to aonang beach. This was very important to us as we were diving on christmas!

When arriving at the destination described and shown on their maps it turned out we were actually on the wrong road - so we paid an expensive taxi to take us the extra 5/6 km. And where the hotel is ACTUALLY situated is no where near ao nang beach or the dive centres... very bad for us!

The fun didnt stop there. On arrival the manager and owner didnt believe we had a reservation despite us showing them the booking voucher! It took us over an hour and having to use their wifi to contact hotelbookers.com to sort it out.

But over the next week the manager proceeded to make us feel very uncomfortable by asking us regularly what room we were staying in and if we had paid in full.

A complete mess us by the booking company and hotel - stress we didnt need over christmas!

The rooms are very clean, and the air con, fridge and giant tv in every room are very nice. Plus you get fresh towels, water and toilet paper every day! Just be prepared to pay to get to the beaches everytime!

Stayed December 2013, traveled as a couple
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Madison, Wisconsin
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
Reviews in 17 cities Reviews in 17 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed December 16, 2013

A friend and I ended up staying here after booking a trip with a travel agent in Bangkok. I was a bit skeptical at first but I really enjoyed the 4 days I stayed here. The staff was very friendly and helpful, they would arrange free shuttles to the beach and helped us organize a tour (they are willing to haggle). There is also a small restaurant associated with the hotel with great food for extremely cheap. Really loved it. The pool is nice, although with the beaches so close we did not use it (Ao Phra Nang is about 5 minutes down the road). There is NOT Wifi in the rooms, however, which was a bit frustrating and the lobby is not Air Conditioned so it gets a bit sticky trying to use the internet. However, the facilities were new, clean and the staff were extremely nice. They were even willing to forward my debit card to me when I lost it and left the hotel before it could arrive in the mail. Recommend!

  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Orange Mansion

Address: 137 Moo 5 Aonang, Muang, Ao Nang, Krabi Town 81000, Thailand
Location: Thailand > Krabi Province > Krabi Town > Ao Nang
Hotel Style:
Ranked #51 of 91 B&Bs / Inns in Ao Nang
Price Range (Based on Average Rates): $
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Also Known As:
Orange Mansion Krabi/Ao Nang

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