The semi-detached villa rooms are comfortable, price reasonable and food very good. However, we had to change a few rooms before we got a satisfactory one as some were dirty/dusty (probably not used for sometime), run-down, or full of ants. In the end, we got ones that were quite clean, everything worked, and only ants outside bathroom windows.
The description on their website said it's just a few metres from the beach but in fact, it's like more than a kilometre. They had free shuttle bus to go to their sister hotel by the beach, in shopping strip which was convenient but sometimes we had to wait for a while (They had timetable but didn't seem to stick to them. Sometimes it's in our favour as they offered to leave straightaway when it's not even the time). We're a bit unhappy about the airport drop off after check-out, a service that we paid for in our package but they made us wait for other passenger and those on market tour. We're so anxious that we might miss our flights.
We paid for breakfast and dinner for our stay which was handy, considering the place is over a km away from shops. The food was good but there're some limitation which the staff weren't clearly able to or willing to explain eg. drink extra, certain choice of food extra, etc. Some staff seemed to be unhappy that we didn't opt for those that would cost us extra.
Staff were a bit of hit and miss. We had some who were so wonderful and helpful and some who couldn't careless and unfriendly.
If you like to spend quiet time relaxing by the pool and don't need the beach, shopping or views, This is a good value place to stay. Otherwise, there're other more suitable choices in Ao Nang.
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- Also Known As:
- Krabi Palm Paradise Hotel Ao Nang
- Krabi Palm Paradise Resort Ao Nang