I stayed here with my partner from the 12-15 March 2013 for our belated 2nd year anniversary.
When you reach the Krabi International airport, you can choose whether to take a shuttle bus with a minimal fee of 150 THB per pax, or have a comfortable private journe y in an air-conditioned cab to your resort/hotel. You gotta pay up first at the booths which you can easily find in the airport building. They will then issue you an official receipt to show the in-charge at the taxi stand or when you wanna board the shuttle bus. We took the latter as we had big luggages with us. The taxi drivers are all gg to 'drop by' their taxi place and tell you that they have to do something for a bit in the office. Another man will then approach your taxi and introduce himself, asking you to look around inside for more information on the tour service they offer. It's part of their sales & from there they will get commission. We bought a full day package in the end & asked for a bargain ofcourse. Just ask for more of their service like what we did was ask the same guy to pick us up from the resort during our checkout to go back to the airport. Worth it.
To Phu Pha (which means mountain in Thai) Ao Nang Resort, it should take about half an hour's journey. Once we reached the resort, we were given welcome drinks (orange juice), the wifi password which was stapled tgt with the free shuttle service timings from resort to ao nang beach, & back. Wifi is free within resort compound.No reservations needed for the shuttle service, but be at the lobby as early as possible. If you intend to take the tuk-tuk back to resort after a tiring day out, make sure to take the small one. It should cost you only 60-80 THB from the other end of Ao Nang Beach. If they charge you 100/120 THB be sure to bargain. Big tuk-tuk is too pricey & you might as well walk back on your own. Bac to hotel. Since we made reservations from Booking.com, we have to make payment in cash (THB) at the resort itself. You can choose to pay either when you are checking in or out, doesn't matter. We chose the former, so it's easier for us. The lady at the counter will then escort you to your room and show you what they have inside your room.
Fyi, they don't have phone lines in the rooms, so if you have any problems or queries, you have to go straight to the lobby & approach them directly. The only channels they have on are russian movies with no subtitles, russian, british and thailand news, & when the network is good, they show 'lotus macau' which is equivalent to our 'fox movies'. There's a small balcony attached, good for smoking out in the middle of the night, have dinner or just drying your wet clothes/towels when the sun is up (should be about 6 am thailand time).
There are 4 rooms that make out a clutter, 2 rooms on every story in every clutter, & there are two stories for every clutter. All the rooms surround the pool, which caters to toddlers as well. There's a hut beside the pool which tourists hang around to eat the food they bought from the streets/restaurants nearby (about half an hour's leisure walk from resort), read (there are awesome vintage books provided on the shelves), or just get tgt for a nice cigarrete & a game of poker.
The resort is owned by a muslim (the whole of Ao Nang actually consists of a majority of muslim community), so no alcohol is served in the premises. We only had complimentary breakfast for the consecutive 3 mornings, & by village standards, they cook very well. The rice & noodles aren't spicy, yet they have this unique taste about them. There are two sides to dine in if you wanna eat in. The area facing the lush greenery, or the area where all the food is spread. Food is halal, so no worries.
During our last night there at around 8-ish pm, there was a power failure due to the mild shower, & it was a first experience for us. It was totally pitch black, so we had to use our phone's assistive light function to lead us to the wadrobe where there's a huge flashlight which has multi-functions. The battery can last you a whole night. The staff were efficient and tended to all their guests, making sure everybody is safe and unhurt. They didn't tell us what will be done, but generally what will happen is they have to contact the power grid person & since the resort is far off from the main road & it's really a rural area, it will take about an hour for them to reach us. Trouble-shooting should take about another hour or so, & alas we got the power back on slightly before 11pm. We just kept the balcony door open wide. It's not humid, so we just made do with the wind from outside. The bugs will start comin' in, being attracted to the lantern light from the flashlight, so be sure to put on your insect repellent.
Shopping-wise, be the first customer for the day & they will sure give you good discount. Buy more, get higher discount. There's a good shop in walking street in a small lane where this lady weaves & knits her own totes, wallets, etc. Very pricey but really one of a kind. I tried bargaining a huge sling bag (very unique) from 1890 THB to 900 THB. That's about 37 SGD. Whoop! For other shops if they refuse your bargain, walk away then they will sure pacify you with better deals. Heh. If you wanna find unique thai bookmarks, get from the airport departure terminal. 40 THB each.
Okay food wise, MUST TRY will be the mango sticky rice. Don't take away. Don't wait til it's cold. It must be eaten hot. The banana nutella crepe as well. Can find it everywhere. Street food is about 80 THB per couple. Very satisfying. No use trying their western since you're there you might as well eat thai food. BUT their chicken breast with mushroom in cream sauce is very nice!
Right. So overall, we enjoyed our stay there. Sight-seeing worthy. Take the tours. Bargain. Have fun!