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“Satisfying. Above average. Good enough.” 4 of 5 stars
Review of Mandawee Resort & Spa

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Mandawee Resort & Spa
4.0 of 5 Resort   |   173-4 Moo 4 Nopparatthara 12, Ao Nang, Krabi Town 81000, Thailand   |  
Hotel amenities
Ranked #70 of 80 hotels in Ao Nang
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“Satisfying. Above average. Good enough.”
4 of 5 stars Reviewed December 5, 2012

I personally think that this place is not so bad. Stayed in the villa for 3 nights. Definitely am impressed with the design layout of the villa and the little details added to the interior design. The aircon installed are working perfectly fine. Rooms are clean and they have beautiful toilets- i would think they added moroccon touch to it. The buggy drivers are friendly and they have a really nice pool area at the bar. The meals provided can be improved and free wifi is only available at reception area, if you want wifi in your villa, you gotta pay a certain amount. The resort may be far from many places but it is still accessible and not too far if you decide to rent a bike for 250baht per day.

  • Stayed December 2012
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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53 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    2.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
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  • Swedish first
  • Thai first
  • Any
English first
Gothenburg, Sweden
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed October 17, 2012

Unfortunately the hotel made my trip to Krabi a lot less pleasant! We had booked the hotel as a package which included a tour to some islands, two meals and drinks and I got very disappointed in the hotel and the staff for the following three reasons:

1. The hotel was very far away from everything and we needed to wait for a shuttle bus which only went a few times per day. There was a schedule for the bus but it was always delayed with at least half an hour so we spent a lot of time waiting for it. They didn't have any information on this on their booking sites.

2. There were a lot of limitations in the package that we had bought, which we only got to know once we had arrived. For example the food that was included was only a few low-budget choices from the menu and the drinks that were included were merely a choice of the three cheapest ones that weren't even on their drink menu. Furthermore, the staff were always kind of condescending when informing us about this and we felt like we had done something wrong any time we showed our drink or food coupons.

3. The place itself has a nice pool but other than that there is only concrete buildings and ground and the environment is kind of depressing. The rooms followed the same dystopian style with concrete walls and empty rooms.

Therefore, I wouldn't recommend anyone to go to this place since there were places with the same price and much higher standards right by the beach. I am really sorry, I have never been disappointed in Thailand before since the places are usually really nice and the staff at other places always been the most helpful and kind people.

  • Stayed July 2012, traveled as a couple
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed October 3, 2012 via mobile

Bad location, bad room, hotel website shows way too unreal photos and descriptions. Disappointed. Had to cancel my reservation and moved to another hotel.
There are many hotels in krabi that are in better location, room, service, food and about same price as Mandawee.
I moved to Aonang Prince Ville, 2,000 bht per night. A lot better of everything.
Already put Mandawee on my black list, will never come back, not even if I get it for free.

  • Stayed October 2012
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai
2 reviews
Reviews in 2 cities Reviews in 2 cities
57 helpful votes 57 helpful votes
1 of 5 stars Reviewed August 25, 2012

We have just returned from staying at the Mandawee "resort and Spa" and need to share some of our concerns to prevent people from going there. Apart from the size of the deluxe suite everything else was well below standard for a 4 star hotel. The website pictures are sooooo far from the truth it should be banned!! The staff are lazy and have lost the will to work and have no respect for the hotel or the guests which is such a shame. The breakfast was awful so we didn't go after day 1 and went into town every morning rather than sit in the depreseeing room looking at cold food and many ants!! The pool at the front of the hotel was green and the free WiFi is only in reception and not in any other part of the hotel. There are so many other options in the Ao Nang area that are closer to the beach and have a much higher standard and hygiene.

Room Tip: Don't go there at all.
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  • Stayed August 2012, traveled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
37 helpful votes 37 helpful votes
1 of 5 stars Reviewed July 21, 2012

Dirty Sheets, dirty kitchen, dirty bathroom,junk left from last people staying Gym room was just a few weights very poor and air con was poor, Ants all over breaky ''disgusting''service not good no tea and coffee in room had to beg for over $400 a night i became very upset, had to ask for refund for breaky to eat up road, terrible what a bad start to my great hoilday with my partner..
we will never stay here again far to dirty for me and service was very poor. I dont reccomend staying at this place. we are very unhappy customers and non returning customers.

  • Stayed June 2012, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Solihull, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
36 helpful votes 36 helpful votes
1 of 5 stars Reviewed March 25, 2012

Me and my boyfriend booked this hotel for over xmas and my birthday after looking at the website it looked lovely! BIG MISTAKE!

When we arrived in the taxi we quickly realised this was not the " exclusive and distinctive hotel nestled in the lush green hills" the website had promised! It was more like a white block of flats surrounded by dead plants and a dirt path!!

We were given our room number and we went up to it and at first glance it seemed quite nice, then you REALLY see what the room is like - it was dirty - not cleaned properly at all - spiders and cobwebs on the celing and black little bugs over the walls!

The most annoying thing though was that none of the items listed on the website that should be in the room were in the room! I mean none of it! Its very important to us to have an in room safe, which there wasn't. It was basically a room with the standard basic furniture - bed etc - but nothing else!

We went straight down to reception to complain - and lets just say it was the worst customer service I have ever experienced! Like another person said we showed them the leaflet with all the items on and they just stared at it - we asked where all the stuff was and he said tick what you are missing - we said EVERYTHING!! So he said he would try and get the stuff for us - we said the room was also dirty and the hotel was NOTHING like the website made it out to be. We said it was xmas and my birthday and we wanted it to be special but they didnt care in the slightest! It was enfruiatingly rude!

The one women behind reception even said "If you pay an extra 20,000 baht (£400) a night you can stay in the pool villa and they have all the things mentioned on the website!" We couldn't believe it and said the standard rooms should have all those things according the the website so why should we have to pay! Crazy service!

After seeing the rooms we had already decided we didnt want to stay there but after the awful service we were desperate to just leave! We told them we would not be staying and they insisted on charging us for the first night out of inconvience to them - we said we were the once inconvienaced - it was supposed to be a special time the night before xmas eve and this is what we were doing! We argued for sometime over this and in the end there seemed no way out but to pay the first night! We spoke to a 'manager' as well who was just as rude and there seemed to be about 4 of them who were managers/receptionists anyway!

We had got the hotel for quite a cheap price, we thought this was because it was a bit out the way and because it was a new hotel estabishing itself! But no, it was cheap because it was awful and more like a backpackers hotel! So please don't be fooled!

We then managed to find another hotel to stay in, which was more expensive but 1000 times better. After getting a taxi to this other hotel which was right on the Ao nang strip (and quite a drive from this one) but a bit up a cliff we were so pleased we had moved hotels as we were able to walk to all the bars and restarants and the beach.

It showed us that this hotel was REALLY out the way of where you want to be, not just a bit!

Avoid at all costs!!

  • Stayed December 2011, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
1 review
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed December 29, 2011

Firstly, the accomodation offered, /standard or deluxe rooms are actually condominium units in 7 storey blocks . There are no in-room safes/hairdryers . The location is actually a 2km walk to the beach ( 700m as the crow flies,but only if you can wade through the mangrove swamps). There are no restaurants in the vicinity, only a very limited "local" shop. There is no free shuttle . This "resort" caters almost exclusively to Thai tour groups on short stays , which means anything but a peaceful time . There are only 8 TV channels to choose from ,most being Thai . Sadly,the management and staff are not interested in customer satisfaction . This is all a pity, as the "resort " itself has much potential and the rooms are also of a good standard . Some of the website pictures depict the individual villas , which is rather misleading!
Do not consider staying here unless you are willing to hire a motorcycle or car .

  • Stayed December 2011, traveled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Mandawee Resort & Spa

Also Known As:
Mandawee Hotel
Mandawee Resort And Spa
Mandawee Hotel Ao Nang
Mandawee Resort & Spa Krabi/Ao Nang
Address: 173-4 Moo 4 Nopparatthara 12, Ao Nang, Krabi Town 81000, Thailand
Location: Thailand > Krabi Province > Krabi Town > Ao Nang
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Swimming Pool
Hotel Style:
#18 Luxury Hotel in Ao Nang
#22 Romantic Hotel in Ao Nang
#23 Top resorts Hotel in Ao Nang
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mandawee Resort & Spa 4*
Reservation Options:
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