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“Suffolk gem, lovely food, great rooms with nice welcome touches,” 5 of 5 stars
Review of The Crown & Castle

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The Crown & Castle
3.0 of 5 Hotel   |   Market Hill, Orford IP12 2LJ, England   |  
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2-night Tranquil August
Ranked #1 of 1 hotels in Orford
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
Reviews in 23 cities Reviews in 23 cities
13 helpful votes 13 helpful votes
“Suffolk gem, lovely food, great rooms with nice welcome touches,”
5 of 5 stars Reviewed July 8, 2014

My wife and I stayed here in June for 2 nights. We chose the hotel for its coastal location, the food looked good and because it took dogs.
In the end we led the dogs behind but they would have been very welcome and catered for. The garden rooms are excellent with small verandas / patios with lawn in which are discreetly placed posts to tie up your dog.
The rooms are very comfortable, the biscuits lovely, the toiletries great - I loved the soap. The garden room we had had a table and 2 comfortable chairs inside and outside.
We had dinner both evenings... the food is lovely ... interesting locally sourced fish, meat and veg. The wine list varied and with some great reasonably priced different wines.
The breakfast is also super .. Don't miss it.

So we liked it :-) ... A lot.

I hope we return.

  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Props3, Owner at The Crown & Castle, responded to this review, July 9, 2014
We very much like the reasons you chose to stay at the C&C, namely our coastal location, good food and the fact we welcome dogs. Hopefully, there will be a next time and you will bring the latter with you. We are so pleased you found everything to your liking, from a comfortable room, dinner, 'super' breakfast and the Arran grapefruit soap (it's hugely - and rightly- popular). Thank you very much indeed for the marvellous review.
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460 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (124)
Date | Rating
  • English first
  • Any
English first
Top Contributor
64 reviews 64 reviews
32 hotel reviews
Reviews in 35 cities Reviews in 35 cities
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed July 8, 2014 via mobile

A professionally run hotel and restaurant. Clearly a lot of thought has been put into the smallest detail, this combined with the visible and hands on management makes for an enjoyable experience. Lovely bedroom (no. 1) with a great view of the river and sea beyond. A very pleasant dinner is served in their restaurant and a good breakfast with high quality local ingredients makes for a memorable stay. The in room information about the local area was very useful.

Stayed July 2014, traveled solo
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Props3, Owner at The Crown & Castle, responded to this review, July 9, 2014
Thank you so much for your very kind report - particularly welcome as you are such an experienced traveller. We are very pleased you enjoyed your room, the food and, of course, the village itself. Orford is a very special place and it is always lovely when people recognise its unique ambience. Thank you again.
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London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 29, 2014

Where to start? It almost goes without saying that the food is outstanding. The only problem was seeing the agony on my husband's face as he tried to decide between three equally tempting main courses! I'm a non- meat eater and the fish was so good that I ended up eating it twice a day - try the undyed smoked haddock. I'm sure that real veggies would be offered far better fare than usual. As they say, you only have to ask.
The rooms are very comfortable and pleasingly plain. Can't be doing with ruffles myself.
Probably the best feature is the lovely staff; all friendly and helpful without being intrusive.
I'm disabled (ambulant - probably not best suited to a wheelchair user, but always check) and met with courteous assistance which was in no way officious - fellow wobblies will know what I mean!
So will certainly come back again - highly recommended

  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Props3, Owner at The Crown & Castle, responded to this review, July 9, 2014
Thank you so much for your lovely review, not least the eye-catching title! We are delighted that you enjoyed the food (especially the fish - it is something we actively promote, being on the coast), rooms and service. It was a delight to look after you and we hope to see you again soon.
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Sussex
Top Contributor
72 reviews 72 reviews
30 hotel reviews
Reviews in 42 cities Reviews in 42 cities
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed June 16, 2014

We stayed here for 2 nights to play golf as well as visit the locality. I had tried to book other places but none looked as good or weren't available so I went with the TripAdvisor feedback despite the rather high price for B&B. Well, it was delightful! The place is charming; our garden room was comfortable with a nice terrace to soak up the evening sun with a suitable sundowner. The village of Orford is also a lovely environment. The hotel breakfast was excellent - superb fresh fruit salad and juices followed by a great cooked breakfast with breads & continental pastries. We elected to have dinner on the first night and this was good enough to return for the second evening when the menu had advanced a little to give returnees a few new choices.
The staff were excellent, making sure all your guest needs were met without being over attentive. It was this style of unpretentious attention to the most important aspects of the stay that led to my comment above. Although it cost me more than some similar places I left feeling well satisfied. Many guests appear to return and, you know what, I reckon we will too as it was so good, just like it said on the tin.

Room Tip: Our garden room was fairly large, comfortable & peaceful and faced the evening sun.
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  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Props3, Owner at The Crown & Castle, responded to this review, June 22, 2014
So glad you like our tin! Thank you very much indeed for taking a chance on us. We are delighted everything came up to standard, from the village itself to breakfast, dinner and our staff. I know we are not cheap but I am pleased you recognised we are good value. (It's very difficult to provide good service at low cost, because wages are the biggest overhead and we like to pay our nice staff properly!) We hope we will be able to welcome you back in the future and thank you again for your very kind review.
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Bedford, United Kingdom
1 review
5 of 5 stars Reviewed June 12, 2014

Returned last week from another break at the C&C, never fails to hit the spot for us in respect of everything that matters to us: delicious food and drink; most pleasant authentic staff; comfortable rooms; delightful setting and ambience; enjoyable walking on the doorstep; and places of interest nearby. As a retired couple we explore other places, but there is something special about the C & C that always draws us back.

Room Tip: We have tried most of the house rooms and the apartment, we enjoy them all, but for good value Room...
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  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Props3, Owner at The Crown & Castle, responded to this review, June 16, 2014
Thank you very much for your generous review and all the various compliments about the staff, food, room, setting and nearby places to explore. We are delighted that you like so many facets of the C&C and continue to return. Thank you again - your comments are much appreciated.
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Wickford, United Kingdom
1 review
4 of 5 stars Reviewed June 11, 2014

My wife and i wanted a quiet weekend away from the busy manic usual life and the Crown and Castle along with the rest of Orford was just what we were looking for. The location was perfect and a stroll to the quay and gentle pub crawl back was ideal. The accommodation was good especially the terrace off our garden room was great for a late afternoon glass of bubbly. The only issue was a misunderstanding on the time we were expected for dinner and felt a little rushed, however Ruth went out of her way to come see us and explain that dinner is served until 9-00 only due to the requirements of the majority of cliental and to our astonishment offered a refund, outstanding service and understanding her customers. We'd definitely return and be on time for dinner. No hestitation in recommending this quaint, slightly quirky but lovely hotel / restaurant with rooms. Thanks for the memories!

  • Stayed May 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Props3, Owner at The Crown & Castle, responded to this review, June 16, 2014
Thank you very much for taking the time to post your nice review. We are glad you enjoyed the village, service and accommodation. And, thank you, too, for your understanding about our restaurant hours. It's not that we want to rush anyone, we just get worried that even when we are full the restaurant tends to empty out by 9pm-ish and it doesn't feel hospitable for guests to be eating alone. It's probably because of the fresh air and all the walking, but our guests – young and old – tend to keep early hours even in the summer. Anyway, we look forward to welcoming you back, and thank you again.
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Malpas, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 9, 2014

On what has now become an annual weekend away to celebrate my Wife and Lab's joint birthday we have become very spoilt in the locations which we choose. This year was no exception. Even though we travel with our dog, we expect a high level of comfort and quality. Even though these rooms appear to be played down in reviews and their description, I could not fault ours. There are a small handful of rooms that allow dogs, the Garden rooms, which are staggering distance downhill from the main hotel (we had room 28). Sat out on the small patio area in the sun was fantastic, the room itself very comfortable with everything we needed. It was decorated well and clearly looked after. The bathroom felt modern and was of excellent standard in both feel as well as cleanliness, no mouldy silicone here!
From arrival to departure the service was impeccable. I cannot thank you all enough for making us all feel very welcome. The service was friendly and professional. We never wanted for anything and yet never felt crowded, not an easy feat. Orlando our black lab was treated like one of the customers which is important to us. We had a dog friendly table which was quite private which suited us down to the ground.
The standard of food and drink lived up to the reviews, we loved all of it, even Orlando who had special dog cookies in the room and treats from the staff in the restaurant! The fully a la carte breakfast should be the benchmark for all hotels.
There was no shortage of things to do, plenty of things in walking distance of the hotel but also plenty of things within a short drive, I can highly recommend Snape Maltings and the forest if you fancy a short drive out. The public footpaths leave most others we have used to shame, they are wide, well maintained and have stunning views, starting at the crown and finishing at the castle next to it is perfect. We can't wait to go back!

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Props3, Owner at The Crown & Castle, responded to this review, June 10, 2014
Well, I am glad your wife came first in the birthday list!!!! (It's all right, I know that in an emergency my husband would save Teddy before me – dog owners understand these things!)
Anyway, what can we say, except a big thank you for such a wonderful report on the Best Garden rooms, cleanliness and the quality of our food. (So glad you appreciate having an a la carte breakfast rather than a tired buffet. It does mean there can be a little delay on a busy morning but at least the food is worth eating.)
We are also really pleased that you and Orlando enjoy the local area so much and really take advantage of the peaceful, beautiful walks. Thank you again, and we hope to welcome you all back soon.
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Additional Information about The Crown & Castle

Address: Market Hill, Orford IP12 2LJ, England
Phone Number:
Location: United Kingdom > England > East Anglia > Suffolk > Orford
Amenities:
Bar / Lounge Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites
Hotel Style:
Ranked #1 of 1 hotels in Orford
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — The Crown & Castle 3*
Reservation Options:
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Also Known As:
The Crown And Castle
The Crown & Castle Hotel Orford
Crown Castle Woodbridge
The Crown & Castle Orford, Suffolk

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