This is probably the best option to stay in its category. We got the room facing the country hills. Rooms were clean, spacious, with decent furniture and high ceilings. The balcony had a decent view but only one chair. There should be at least two chairs. The satellite TV should have more channels. The breakfast was not that great. I wish they had more western options and better coffee.
The thing that stands out for me too is that the service here is very good, sincere and welcoming. The Malay gentlemen who checked us in at night was very polite and accommodating and made sure we got the room we desired. The reservation staff over the phone were not so accommodating.
The manager of the Hotel mr Mohoan was very good and helpful during our stay. When we left the hotel and got back to the Kuala Lumpur city 3 hour drive away , we realised we forgot some items in the house. Mr Mohon was very kind to have it sent to us on the same day. He went out of his way to make sure we got our things.
Overall, good honest staff, decent location, good value, excellent service....will definitely be staying here again.
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- Also Known As:
- Hotel De' La Ferns Cameron Highlands/Tanah Rata