This was one of the worst hotel experiences I have had!
whilst travelling through Malaysia my husband and I booked one night stay here based on the reputation the hotel is supposed to have. What a mistake that was.
It was clear upon arrival that the staff did not think too highly of us and they were impolite. We were taken to our room which was away from he main building. There is no AC as it stays cool in the area (althought when we got there it was in the mid 20's!). There was also no fan, so to keep the room cool the windows had to be left open- cue lots of mosquito bites. Although there are bars over the bedroom windows (not the bathroom) I still felt very vulnerable as there was a path beneath the windows.
The room itself was unclean and old. The bedstead was broken, two of the lights did not work and when we pulled back the sheets to go to sleep we were greated by long dark hairs.... I'm blond and my hubby has short hair.
The bathroom was apparently doubling as an insects graveyard and there were hairs in the sink, bath and floor. There was no shower curtain so when the shower was turned on the floor flooded. Which brings me to the next point. When we got up in the morning we discovered there was no hot water. We rang reception and they sent some poor maid up who turned the taps on and off a few times, but this failed to help. When we mentioned this at check out the receptionist told us we should have let them the the night before and they would have fixed it, of course we didn't know until we got up to shower in the morning!
To be honest I could not have left the hotel soon enough. The staff were unhelpful and the overall feel of the hotel was of it being dirty. I have stayed in back-packer hostels for a quarter of the price that have been better.
- Reservation Options:
- TripAdvisor is proud to partner with Travelocity, Agoda, Expedia, Booking.com, Hotels.com, TripOnline SA, Priceline and Despegar.com so you can book your Smokehouse Hotel Cameron Highlands reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- The Smokehouse Hotel And Restaurant By The Golf Course
- Smokehouse Hotel Cameron Highlands Tanah Rata