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“Stay on the fifth floor marsh side!” 3 of 5 stars
Review of Holiday Inn Sarasota - Lakewood Ranch

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Holiday Inn Sarasota - Lakewood Ranch
3.0 of 5 Hotel   |   6231 Lake Osprey Drive, Lakewood Ranch, FL 34240   |  
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Ranked #4 of 5 Hotels in Lakewood Ranch
Certificate of Excellence 2014
Pittsfield
Contributor
11 reviews 11 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“Stay on the fifth floor marsh side!”
3 of 5 stars Reviewed March 21, 2014

The front desk was friendly and helpful, although there were a few misunderstandings about housekeeping. The grounds are nice and the lobby is eclectic, with tables and plugs (!!!) for morning coffee with your lap top.

The location is not the best though since you are so far from the rest of the city, and don't even think about the restaurant. Other than one friendly and wonderfully helpful waitress, the rest of the staff there seems to be asleep on their feet.

The best feature, was the view out the marsh side of the fifth floor. My husband and I would race to the window to be the first for alligator check in the morning. Being from the frozen north, we really enjoyed seeing the pond liles and alligators, as well as all the birds. Other than that, I think we will try a different hotel next time.

  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Sarasota - Lakewood Ranch, responded to this review, April 10, 2014
Dear Barbara S,

Thank you for your stay and leaving us a review. We are delighted to read you enjoyed the view from your room and found the front desk friendly and helpful. We take all feedback from our guests seriously. It helps us gauge what we are doing right and what we need to improve on. I have taken note of your comments regarding the restaurant and we will use these to monitor and improve the quality of service we offer our guests. Thank you again for your comments.

Sincerely,

Connie D
Case Manager
IHGCare
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168 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Naples, Fl
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed March 2, 2014

The Holiday Inn Lakewood Ranch is located at the edge of Lakewood Ranch, a large planned community East of I-75 near Sarasota. It is not within easy walking distance of the main street (a lifestyle center) of Lakewood Ranch, but it is about 5 minutes by car. This is not a new hotel. The hotel staff was polite and friendly. My room and the common areas were reasonably clean.

There were a minor amount of paper scraps in some of the hallways. I assume this is because the hotel staff couldn't keep up with the careless of some guests. The common areas showed some wear. The elevator floor was dirty.

The guest room was relative large, but somewhat long and narrow. The carpeting in my room showed pronounced stains, especially near the bathroom. Some of the furniture was stained, too. The bathroom had a generous shower stall area, with a low lip that you won't trip over. But there is no bathtub so if that matters to you then this hotel won't work. The bath towels were thin and poorly absorbent.

The bed was somewhat uncomfortable. The sheets were 52/48 polyester/cotton (I checked the tag in the morning). They were hot and scratchy and interfered with sleep. In the hotel industry there has been somewhat of an arms race in making beds cushier and more comfortable. This trend has been around for more than ten years, but it seems the news hasn't reached this Holiday Inn.

The menu-driven automated checkout didn't work.

The quality delivered was not good value for the room rate paid, although one must understand, this is Florida and it's cold up North, your hotel is going to cost more during this season.

My overall impression is that hotel management would like to do a good job, but either they don't fully understand how to, or the ownership isn't providing enough funds to accomplish the goal. Or both.

  • Stayed February 2014, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Sarasota - Lakewood Ranch, responded to this review, March 18, 2014
Dear Harold N,

Thank you for taking the time to post your comments. My apologies for the inconvenience you experienced over the room amenities and its condition. Rest assured that your comments will be looked into and take actions accordingly. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. We appreciate the candid feedback we receive and welcome any opportunity to improve.

Sincerely,

Karen G.
Case Manager
IHGCare
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boston, ma
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed February 6, 2014

We stayed here by accident and found the best Holiday Inn in our years of travel. Everything about this Inn was first class from the facility to the cost. The Alamo restaurant attached to the hotel served quality food at reasonable prices. The staff in both the hotel and restaurant were pleasant and professional. My sister lives in the area and will certainly recommend it to visitors. The room had everything we needed from the refrigerator to microwave. The location was perfect and near to most businesses. Consider staying here if you are in the area. Have previously stayed at a Holiday Inn and Hampton Inn in this area and Lakewood is by far superior to both.

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasgow, United Kingdom
Top Contributor
358 reviews 358 reviews
88 hotel reviews
Reviews in 130 cities Reviews in 130 cities
496 helpful votes 496 helpful votes
5 of 5 stars Reviewed January 13, 2014

This was our 10th stay at the Holiday Inn, Lakewood Ranch in the period immediately after Christmas and, as with the previous 9, we had a thoroughly enjoyable stay with excellent care and attention by all the staff here.

Our room was well appointed and airy with everything we needed. Housekeeping was prompt each day and mostly completed before 10am.

The Alamo restaurant is a great place for breakfast, especially if the rate includes a coupon for here, and Sheryl and co are always welcoming and friendly. We also dined here on New Years Eve and had a first class meal with a glass of champagne included which was a very nice touch.

We used both the pool and gym facilities. Both were clean and organised although the water cooler in the gym did not seem to be refilled during our stay or on our return.

We had such a good stay we returned for a few final days after spending a week further south. There aren't many hotels where I would stay twice on one trip as I like to experience something new however it's nice to know that the Holiday Inn, Lakewood Ranch is so dependable.

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rferguson, Director of Sales at Holiday Inn Sarasota - Lakewood Ranch, responded to this review, January 15, 2014
Thank you for staying with us again! I will make sure I pass along your positive comments to Cheryl and the Alamo Steakhouse Crew.
We are so proud of our award winning hotel and your feedback is a great extra bonus for the staff. Please come back soon.


Rob Ferguson
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Bay City, Michigan
Contributor
19 reviews 19 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed January 9, 2014

After a wonderful trip to Disney it was nice to have a large room to unwind and relax. We stayed at the Lakewood Ranch Holiday Inn December 29-Jan 2, 2014 while visiting family. The hotel was spacious and clean (and I'm picky)! We traveled as a family with two young children 2 and 10 months old. Our room had a fridge and a microwave, which was nice.The hotel was set back off of the main drag so it was not super easy to find, but well worth calling for easy directions. I would stay here again in the future! FYI There are many shops (designer nearby) as well as a SuperTarget, whose prices were considerably cheaper than those of Orlando and the stores closer to the beach.

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rferguson, Director of Sales at Holiday Inn Sarasota - Lakewood Ranch, responded to this review, January 11, 2014
Thanks for your positive feedback. I am so glad to hear you had a chance to relax after your vacation in Orlando. Please visit soon

Rob Ferguson
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1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 9, 2014

Should be rated 5 stars. Best room I have ever had for the money. Great bed, pillows, view. We stayed in a suite. Two very large rooms overlooking a lake. Very laid back hotel and a great restaurant attached.

Stayed January 2014, traveled with friends
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rferguson, Director of Sales at Holiday Inn Sarasota - Lakewood Ranch, responded to this review, January 11, 2014
WOW,
Thank you for a great review! Please visit again soon!

Rob Ferguson
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Saint Louis, Missouri
Senior Contributor
40 reviews 40 reviews
17 hotel reviews
Reviews in 23 cities Reviews in 23 cities
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed January 2, 2014

We arrived after hunting shark teeth in Venice. I opened the blinds to jokingly tell my 7 year old that there was a giant alligator by the pond but to my surprise there was a 4 ft alligator sunning himself. I realized why the secure fence was around the pool.

The staff was very friendly and the restaurant had great steaks.

Stayed January 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rferguson, Director of Sales at Holiday Inn Sarasota - Lakewood Ranch, responded to this review, January 11, 2014
Thank you for your review of the hotel and the pets on Lake Osprey, behind the hotel. Please come to see us soon

Rob
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Sarasota - Lakewood Ranch

Address: 6231 Lake Osprey Drive, Lakewood Ranch, FL 34240
Phone Number:
Location: United States > Florida > Lakewood Ranch
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 5 Hotels in Lakewood Ranch
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Sarasota - Lakewood Ranch 3*
Number of rooms: 128
Official Description (provided by the hotel):
Voted #1 Holiday Inn in North America and in the Top Ten for 6 years running. Completely Remodeled In 2008! Step into luxury at Holiday Inn Lakewood Ranch hotel. These boutique smoke-free Sarasota lodgings, close to Bradenton Airport, championship golf courses, Sarasota Polo Club, and proximity to I-75 corridor feature fine, upscale amenities and lavish touches. In all of our guestrooms, you ll find new Dynasty beds outfitted with premium sateen sheets. Enjoy complimentary wireless high-speed Internet access, and the ability to send documents to the printer in our hotel s onsite Business Center. When it s time to relax, you have plenty of entertainment options with our pristine lake view pool and spa, miles of walking trails, authentic Alamo Steakhouse and Grill featuring bison steaks, Certified Angus beef, fresh seafood, and enjoy cable and movie channels on your in room 32-inch LCD HDTV. And for your convenience, there are microwave ovens, refrigerators, irons and ironing boards, lighted vanity mirrors, and hair dryers in every guestroom. ... more   less 
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Also Known As:
Holiday Inn Sarasota - Lakewood Ranch Hotel Sarasota
Sarasota Holiday Inn

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