Booked 2 rooms months ahead through booking.com and on arrival hotel had overbooked and we had to stay elswhere in a poor quality B&B. Reception refused to let us call booking.com from hotel which is what should have happened. We needed to stay in the area as we had arranged to ride the steam train around the Somme estuary the following day. Subsequent requests for compensation - or goodwill gesture refused. Booking.com tried hard but without success. Have friends who have holiday property nearby and who have used and reccomended this hotel before - no longer.