Very pleasant room , well stocked, and clean. We were staying for 3 nights, but on the first night were kept awake by selfish and thoughtless people who walked/ran across the room above us , jumped off the bed , slammed and banged on doors until 4am ,and generally ruined our first night . We were unable to contact anyone from the hotel as there was no phone in the room , and no numbers or person to contact in an emergency . Did consider phoning Police at one stage. The following morning we complained to the manager , who dealt with the whole issue very effectively, and asked the offending couple to leave. We were also offered a free evening meal, which we accepted. The staff were brilliant , helpful and friendly. Food very good, and service excellent .
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- Also Known As:
- Sturdys Castle Kidlington, Oxfordshire