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“Nice hotel with great value” 5 of 5 stars
Review of Atria Hotel & Conference Gading Serpong

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Atria Hotel & Conference Gading Serpong
4.0 of 5 Hotel   |   CBD Gading Serpong, Lot # 2 | Jalan Boulevard Gading, Tangerang 15810, Indonesia   |  
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Ranked #2 of 26 Hotels in Tangerang
Certificate of Excellence 2014
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
“Nice hotel with great value”
5 of 5 stars Reviewed May 21, 2011

Stayed 1 night @ Aston Paramount was a nice experience.
Checked in late at almost midnight the service was still fresh.
The room is comfortable and quiet, set up in modern minimalist style. Nice n cozy.

Breakfast at the restaurant was enjoyable too.
Wide array of buffet.
I can choose indonesian, Oriental and western food al around.

Wifi is free everywhere! Thanks. It really help my mobility.

All are offered in a very reasonalble price.

Bravo to the management!

  • Stayed March 2011
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rickytheodores, General Manager at Atria Hotel & Conference Gading Serpong, responded to this review, May 25, 2011
Hi Rajaf,

Thank you for such encouraging compliments.
I notice you were attending seminar in our hotel and hope it was a productive one.
Anyway, please do not hesitate to contact me directly at gm@astonparamountserpong.com for your next stay with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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188 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Any
English first
Seoul, South Korea
1 review
5 of 5 stars Reviewed March 30, 2011

Stay for business for couple of weeks and suggested by friend to stay at new hotel Aston Paramount Serpong. I like the breakfast buffet with many variation and the staffs are very friendly.

During check in I have problem with my taxi where I coincidentally left my wallet. One of the front office staff was very helpful calling the taxi company and I finally get my wallet back, nothing is missing!

Great hotel, great staff, I will return.

  • Stayed February 2011, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rickytheodores, General Manager at Atria Hotel & Conference Gading Serpong, responded to this review, April 1, 2011
Dear Kim Yong Jun,

Thank you for such encouraging comments.
Our staff who has help you out to get your wallet back has been rewarded.
I notice that you are golf player as well, next time you stay let me know if you would like to play in Gading Raya Golf it is only 5 minutes away from our hotel and we belong to the same owner I can easily get a special deal for you.
By the way our lounge bar is now open and we have live performance every Wednesday and Friday night.

Looking forward to welcoming you back .

Cheers,

Ricky Theodores
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Singapore
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed February 15, 2011

Stayed in the Aston Paramount for 2 nights in Feb.

Booked a suite for 818,000rupiah per night.

Although the suite is a big room, its really bare and nothing to shout about. No plush carpeting, no picture frames, no throw cushions and no ironing board & iron.

Most suites normally have a partition to divide the bedroom and living area, but the Aston's suite is just one big room.

In other words, there is no privacy if you are having guest over to the room.

The hotel has an in-room safe, water heater and hair dryer. But, as a business hotel, they can at least have an ironing board where guest can iron their shirt or tie without resorting to sending it to the laundry.

Oh, one more warning for travelers using this hotel, the power plugs used in this hotel are round and recessed. That means most electrical adapters cannot fit into the wall socket unless they are round too. As a result of this, I'm unable to charge my iPhone and iPad for 2 days as my universal charger cannot fit into the recess wall plug.

The hotel itself does not have a convenience store and the hotel is a sole building on it's own with no other buildings nearby. So, in the event you need to get something to munch on, you'll have to walk out of the hotel and grab some food at the nearby stalls. There is a mall called the Summarecon Mall Serpong (SMS) situated about 5-10 mins walk.

Room service is available in the hotel. But after evening, the choice of menu gets reduced. Still, it's not too bad. And the good thing about the hotel is that the food prices are cheaper than Malaysia or Thailand. A typical club sandwich is about US$5 only. For a hotel, that is very cheap.

There is free wifi service in the hotel and rooms. But, only one account is given to each room and only one device can be connected at the same time, ie you cannot connect both iPad or iPhone together.

One thing good about this hotel is that it is out of the city and hence not subjected to any traffic jam.

The hotel staff are generally friendly and able to converse well in English.

Check out the photos and see the room in greater detail.

  • Stayed February 2011
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Atria Hotel & Conference Gading Serpong

Address: CBD Gading Serpong, Lot # 2 | Jalan Boulevard Gading, Tangerang 15810, Indonesia
Phone Number:
Location: Indonesia > Java > Banten Province > Tangerang
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Spa Hotel in Tangerang
#2 Luxury Hotel in Tangerang
Price Range (Based on Average Rates): $
Hotel Class:4 star — Atria Hotel & Conference Gading Serpong 4*
Number of rooms: 173
Official Description (provided by the hotel):
Atria Hotel and Conference Paramount Serpong, a modern and stylish 4 star business and conference hotel committed to the highest international standards and a wide range of services and facilities to suit the needs of frequent business travelers and conference delegates. Located in the heart of CBD Serpong and close to the Jakarta - Banten toll road the hotel is in an ideal location to serve businesses in West Jakarta, Serpong and Tangerang. Soekarno-Hatta International Airport can easily be reached within 25 minutes and Serpong's Shopping Mall and Entertainment Complex is adjacent to the hotel enabling guests to benefit from a wide range of services and facilities within walking distance. ... more   less 
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Also Known As:
Aston Paramount Serpong Hotel Tangerang

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