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“Can't fault it ...but wasn't right for us this time” 4 of 5 stars
Review of Burnham Beeches Hotel

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Burnham Beeches Hotel
4.0 of 5 Hotel   |   Grove Road, Burnham SL1 8DP, England   |  
Hotel amenities
Ranked #3 of 3 Hotels in Burnham
Lichfield
Senior Contributor
39 reviews 39 reviews
18 hotel reviews
Reviews in 29 cities Reviews in 29 cities
30 helpful votes 30 helpful votes
“Can't fault it ...but wasn't right for us this time”
4 of 5 stars Reviewed June 15, 2013 via mobile

We're travelling from the midlands to Brighton and needed an overnight stop near Slough to visit family and take them out for a birthday meal treat. We don't know this area at all and I found it very difficult to find anywhere that would give us the combination of good but basic overnight accommodation + a good place for the birthday meal. Burnham Beeches (BB) was too high class for the type of meal we were looking for on this occasion; so our relative recommended a good local pub restaurant nearby (it was excellent) and I plumped for BB to sleep because I couldnt find anywhere that seemed to offer what we needed in the area. Unfortunately this meant we didn't arrive at BB until about 11 pm and we were tired and hot. We do like our windows open all night and as I had requested a room with a walk in shower (as opposed to one over the bath, which my husband finds difficulty accessing) the only such room available at the time of my late booking, was downstairs. When we went to open the windows, we saw that we were surrounded by tall shrubs & trees and didn't therefore feel safe leaving them open all night : there was an air con unit that we used, but it was inevitably noisy (I know -cant please some people!- but this is how it was). Breakfast next morning was very good, but we didn't really like the help yourself hot buffet; although good food, it would have been so much nicer to have been offered the option to be served.
One factor which I do think deserves criticism, was that there was no mini bar in the room and not even complimentary bottles of water. Arriving so late, and having been on the go since early morning, we would have appreciated these being available . However, the setting is lovely and the staff were all very professional yet friendly, which is ideal. Overall, with so little time there, it wasn't the best place for us that night. Moral of story I guess is along the lines of 'horses for courses'

Stayed June 2013, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bekir T, General Manager at Burnham Beeches Hotel, responded to this review, July 10, 2013
Dear Guest,
Thank you for your review. We hope you and your family enjoyed the birthday celebrations.
We are sorry to hear that you felt the hotel was not right for you on this occasion.
All of our bedrooms feature fantastic power showers – some walk-in and some over the bath, it is unfortunate that your late check in meant you were unable to change from a ground floor room, due to other suitable rooms being occupied.
We also have air conditioning in all of our Executive Bedrooms, and are sorry to hear that you felt this was a disturbance during the night.
We are pleased to hear that you enjoyed your breakfast the following morning, and will certainly take on board your comments regarding the complimentary water in bedrooms.
Many thanks once again for your feedback. We do hope that we will welcome you back to Burnham Beeches Hotel in the future.
Yours Truly,
Bekir Togus
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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450 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (94)
Date | Rating
  • English first
  • French first
  • Italian first
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English first
Cambridge
Contributor
17 reviews 17 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed June 11, 2013

I stayed here with my friend a couple of months ago and had a lovely stay. The front office staff were great as were the restaurant staff and the food was excellent (except one small criticism is that in the afternoon my friend ordered scones from the bar which were tiny and not worth the money!!)

Nice leisure facilities but I would suggest some loungers or more chairs by the pool which would mean you could take a magasine or book down there and really relax.

Great conference space so perfect for business.

  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bekir T, General Manager at Burnham Beeches Hotel, responded to this review, July 9, 2013
Dear Guest,
Thank you for your review. We are so pleased to hear that you enjoyed your stay, and that our team members made you feel so welcome. We are also pleased to hear that you had a chance to dine in our restaurant, and use our leisure facilities. Your comments regarding the scones and loungers will of course be taken on board as we constantly look to improve what we offer our guests, and we hope you will return to Burnham Beeches Hotel in the future.
Yours truly,
Bekir Togus
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
1 review
5 of 5 stars Reviewed June 10, 2013

We travelled here as a family for a birthday weekend away and had a thoroughly enjoyable time. The staff at all times were exceptionally helpful and friendly. The evening meal was exquisite, with attention to detail throughout every course. Breakfast was also an amazing feast enjoyed by us all. The rooms were clean and comfortable, offering everything we needed.
The stay was amazing value with the special deal we had and we all left relaxed and content from the spa, food and ambience of this wonderful stay. We'd love to return.
Thank you so much!

Room Tip: Choose an Executive room for the best experience.
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  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bekir T, General Manager at Burnham Beeches Hotel, responded to this review, July 9, 2013
Dear Guest,
Thank you for your review. We are pleased to hear that your stay was so enjoyable, and hope that your family enjoyed the birthday celebrations! Attention to detail is very important throughout all areas of the hotel, from the food served to the cleanliness and comfort of bedrooms - we are pleased that this made your stay so special. We very much look forward to welcoming you back to the Burnham Beeches Hotel – please feel free to contact us regarding special offers for any upcoming celebrations!
Yours truly,
Bekir Togus
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
North Yorkshire
Contributor
15 reviews 15 reviews
15 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed June 10, 2013

From the warm welcome, when we arrived very late to equally attentive farewell on our departure everything and every body was just faultless. Splendid location, lovely room, great breakfast where everything was on hand and although last in both mornings we never felt rushed and the staff were attentive at all times. We will definitely stay here again.

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bekir T, General Manager at Burnham Beeches Hotel, responded to this review, July 9, 2013
Dear Guest,
Thank you for such a positive review – we are so pleased to hear that you had such a lovely stay. We are in a very relaxing yet accessible location, and extremely proud of our service and the food we offer in our restaurant.
We very much look forward to welcoming you back to Burnham Beeches – please do look out for our upcoming special offers and short break deals.
Yours truly,
Bekir Togus
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Folkestone, United Kingdom
Top Contributor
56 reviews 56 reviews
14 hotel reviews
Reviews in 27 cities Reviews in 27 cities
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed June 9, 2013

Purchased a special deal for a 2 night stay here with my daughter for a relaxing short beak. All the staff must be trained in how to welcome guests and make them feel special as they were all, without exception, the most friendly I have come across in awhile.

The hotel is what you would expect of a 4* of this type. We had a superior room that was spacious and included dressing gowns and slippers. I liked the little box of chocolates as a welcoming touch.

We booked beauty treatments to have while we were there which were excellent and very reasonably priced.

We were given a voucher for a discount in the main restaurant and had a superb meal there. With wine the bill was c£90 for the two of us after the discount so not cheap but worth it.

There are many interesting places to visit nearby so would highly recommend this hotel for a short break.

  • Stayed May 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bekir T, General Manager at Burnham Beeches Hotel, responded to this review, July 9, 2013
Dear Guest,
Thank you for such great feedback.
We offer a number of special deals and short break offers and are pleased you enjoyed your weekend away. Being so close to Windsor, Ascot and Legoland there certainly are many interesting visit places nearby – we hope you had a chance to explore during your stay.
Your positive comments have been passed on to all team members concerned – we consider ourselves to be an exceptionally welcoming hotel that offer a very personal service, and are delighted to hear this reflected in our guest feedback.
Our fine dining restaurant offers gourmet tasting menus alongside our seasonal a la carte menu, with a selection of fine wines to accompany. We are delighted to hear that you enjoyed your dining experience, and hope you will return during the summer months to sample more of what we have to offer.
Yours truly,
Bekir Togus
General Manager
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Stoke-on-Trent, United Kingdom
1 review
5 of 5 stars Reviewed June 8, 2013

We booked an overnight stay at the Burnham Beeches Hotel prior to attending a wedding in the area the following day. The whole experience was an utter delight. The front of house staff were most welcoming, extremely efficient and very accommodating of our needs. Although we had not booked for dinner we were made most welcome in the beautifully appointed Gray's Restaurant, which was fully booked for the evening, and we enjoyed a superb meal. The bed was very comfortable, ensuring a good nights sleep and a really good breakfast the following morning rounded off a most enjoyable stay.

The staff were so helpful and obliging, the hotel was immaculately presented and spotlessly clean all contributing to a first class experience. Thank you to all concerned.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bekir T, General Manager at Burnham Beeches Hotel, responded to this review, July 9, 2013
Dear Guest,
Thank you for such a fantastic review. We truly are delighted that you had such a fantastic stay. Burnham Beeches Hotel does offer wedding accommodation for many wedding venues throughout Buckinghamshire, and we hope you enjoyed the wedding.
Your comments have been passed on to our Front of House Team – we are extremely proud of the great service they provide every day and thank you for acknowledging this. Additionally, we are so pleased you had a chance to dine in our Gray’s Restaurant – we hope you will visit the hotel again during the summer to sample some more from our seasonal menus.
We work hard to ensure the hotel is beautifully maintained, and as comfortable and welcoming as possible and are so pleased to hear such positive feedback.
We very much look forward to welcoming you back to Burnham Beeches Hotel.
Yours truly,
Bekir Togus
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed June 3, 2013 via mobile

Visited this hotel as a couple for a birthday weekend away and would definitely return! We wanted to be close to Windsor so this was perfect. The classic room was ideal for a couple of nights and food in the restaurant was really fantastic. All of the staff we met were friendly and keen to help, and the pool area was very relaxing. Thank you for a great weekend!

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bekir T, General Manager at Burnham Beeches Hotel, responded to this review, July 9, 2013
Dear Guest,
Thank you for your review. We are so pleased to hear that you enjoyed your weekend break - what a great way to celebrate a birthday.
It is great to hear that you were happy with your room, and that you had an opportunity to use our relaxing leisure facilities during your stay. We are perfectly located only a few miles from Windsor, so ideal for a weekend break to see the Windsor Castle.
We are also pleased to hear that you had a chance to dine in our restaurant. We are very proud of the food, and hope you will come to stay again soon.
Yours truly,
Bekir Togus
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Burnham Beeches Hotel

Address: Grove Road, Burnham SL1 8DP, England
Location: United Kingdom > England > Buckinghamshire > Burnham
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 3 Hotels in Burnham
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Burnham Beeches Hotel 4*
Number of rooms: 82
Official Description (provided by the hotel):
Ideally located just minutes from the M4 and M40, Burnham Beeches Hotel is the perfect location for a Weekend Getaway near Windsor, or a Country House Wedding near Buckinghamshire or Berkshire.The four star hotel boasts its own rosette awarded restaurant, acres of stunning grounds and relaxing leisure facilities, as well as free parking and free Wifi throughout the building.Additionally, being only minutes from Burnham Station and Slough Trading Estate the hotel’s conference facilities and stylish executive bedrooms make it the ideal venue for Meetings, Conferences and Team Building Days. ... more   less 
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Also Known As:
Hotel Burnham Beeches
Burnham Beeches Taplow

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