I recently spent 3 days at “Chez Pierre” on Long Island in the Bahamas. I was scheduled to spend 8 but ended up cutting my stay short as a result of an incident one evening.
I had bought milk that day while sightseeing and had some left over. When I went down to dinner, I brought it with me and asked Pierre if I could store the unused portion in the refrigerator overnight. My request was dismissed with the wave of a hand and a snarl. I was told to go to my table and that I would be dealt with later. I meekly complied.
The following morning at breakfast I calmly broached the subject with Pierre. He didn’t appreciate what I had to say and explained that people come to his establishment for its location and not for him, the insinuation being, I think, that this entitles him to treat guests however he sees fit. He reminded me that he was still the owner and added that if I didn’t like how I was being treated, I was free to leave.
I should point out straight off that I hail from the same country as Pierre, indeed from the same province end even city. I speak his language and share his cultural heritage. That alone, I thought, would guarantee me a measure of courtesy if not a friendly welcome.
I had read the TripAdvisor reviews before going and arrived with some trepidation. From the get-go, I made a point of speaking to him in French in the hope of establishing a good rapport. I overlooked his brusqueness the first two days telling myself that we're all different and no one is perfect, including me. But I drew the line at the milk incident.
I think there is some truth to what another reviewer said about the advantage of having an attractive female companion while at Pierre’s. Unfortunately, I’m a guy and I was traveling solo, but I’m considered fairly personable, and just for the record, guys have feelings too. As for another comment by the same reviewer to the effect that Pierre treats others the way they treat him, I beg to differ. I spent three days praising his cooking in his own language; I don't see what more I could have done except take it on the chin when I was browbeaten and pretend it never happened. That being said, he did show acts of kindness like buying whole grain cereal and herbal tea when I asked for them, but they are largely overshadowed by his general rudeness.
As for the accommodation, it consists of six eco-style cottages right on the beach but far enough apart to afford some peace and privacy. I was in cottage number 3. It was basic but more or less comfortable. The mattress could have been better even for an eco-lodge. The water is not simply brackish as one reviewer has said. It is pure seawater pumped straight from the ocean (Pierre will admit to that, but you have to ask). The path to my cottage was lined with round concrete pavers about a foot in diameter, a foot apart and 4-6 inches off the ground so that you had to step from one to the other. This may not be the best for an older person or someone with reduced mobility. The hedges on either side of the path are pretty close together with sharp protruding branches. On two occasions, I got my shoulders caught on them badly enough to draw blood. They need to be trimmed back about a foot as a safety measure, all the more so because there is almost no lighting at night. The windows in the bathroom area, including the shower, don’t close. That can be great when it’s warm, but it can feel chilly if you’re having a shower when a cold front is passing through. There is no door between the bathroom and the bedroom so that you probably have to be on pretty good terms with whomever you're sharing with.
The food, as others have pointed out, is superb, miles ahead of the usual fare in the Bahamas, usually a fresh tasty salad with homemade vinaigrette as an appetizer followed by an equally mouthwatering entree. Desert was simply ice cream on the 3 nights I was there. As good as the food is, however, it doesn’t make up for the owner’s abrasive, condescending attitude. The least one can say is that Pierre doesn’t seem cut out for customer service. When I was there, the resort was empty and I think I know why. Out of six hotels on Long Island, it’s rated last on TripAdvisor for a reason.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.