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“Great as Usual But They Should Have Told Us About the Wedding” 4 of 5 stars
Review of Cape Santa Maria Beach Resort & Villas

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Cape Santa Maria Beach Resort & Villas
3.0 of 5 Resort   |   Po Box L.I 30-117 | Galliot Cay, Long Island, Long Island   |  
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Ranked #1 of 6 Hotels in Long Island
New York
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
14 helpful votes 14 helpful votes
“Great as Usual But They Should Have Told Us About the Wedding”
4 of 5 stars Reviewed August 19, 2012

This is our second visit to the Cape. Still the BEST beach in the world.

Rooms have been upgraded a bit but nothing fancy

Food and service were excellent.

We just wish management would have told us there was a wedding party taking up almost the entire hotel.

We visit the Cape for rest and relaxation and not to constantly be bothered by the noise of wedding events.

We would have visited a different week if we had known.

At the time of a reservation, Management SHOULD tell a guest that there will be a wedding going on. This was not right or appropriate.

Again, we love the hotel and the setting but we did not want to be part of a 3 day wedding.

  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BrookCSM, General Manager at Cape Santa Maria Beach Resort & Villas, responded to this review, November 28, 2012
Dear NewYCityTraveler,

Greetings from Paradise! Thank you for the kind review. We agree, Cape Santa Maria is the best beach in the world. Although weddings at Cape Santa Maria are not loud parties, there is a certain amount of camaraderie that occurs when a large number of family and friends gather on vacation, much like the Christmas season when families come together for the holidays. On the other hand, we often have guests that prefer to book their vacation during quiet times and we are able to provide some direction in this regard. If sollitude is what you were looking for, then I fully understand your comments and we will take this into consideration. Thank you for the feedback and your kind remarks regarding the service and food. We hope to see you at Cape Santa Maria for your next beach vacation.

Sincerely,
Brook Castelsky
General Manager
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409 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
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  • Spanish first
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English first
Philadelphia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 10, 2012

My Mom and I try to get away every year for some much needed R&R and we found and chose Cape Santa Maria based on the great Trip Advisor reviews. I only hoped that the water was as blue, the sand as soft, and the resort as lovely and relaxing as other travelers had claimed. We were not disappointed. I have been to a number of beautiful beaches in the Caribbean including St. John, Virgin Gorda and Turks and Caicos but this was by far the best. The water was turquoise and silky, the sand was like talcum powder, and it was just steps away from our comfortable bungalow. The staff, including managers Brook and Ewa, were so friendly and nice. It was the perfect place to relax and unwind. We stayed 3 nights with the Beach Lovers package - could have stayed longer. Definitely worth the travel to get there. Food was also very good - and the meal plan was an excellent value. Perfect for anyone who wants to get away from it all.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BrookCSM, General Manager at Cape Santa Maria Beach Resort & Villas, responded to this review, August 17, 2012
Dear motherofbrothers,

Greetings from Paradise! Thank you so much for your kind review. There is a great photo of you and your mother on our Facebook page. It was a pleasure meeting you and we hope to see you again.

Best regards,
Brook Castelsky
General Manager
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Hesquiat
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 9, 2012

Each trip I take to Cape Santa Maria gets better and better.
I find it a great pleasure to reconnect with the staff on every level - from the managers Brook and Ewa, to room service, to front desk, to dining room staff, and activity crew.

Everyone at CSM, including the excellent bar staff at Happy Hour at the Beach House, takes a personal responsibility to represent the resort and ensure one's stay is rounded perfectly in every way. This element not only creates a warm welcome, but sets the stage for inter-personal rapport to develop successfully. And it does!

I believe this to be the philosophy espoused by Brook and Ewa, and it filters out to all spheres of the resort. Ewa and Breanda have a special talent in organizing perfect wedding ceremonies, whilst Brook, although extremely busy, is always attentive and immediate with requests or concerns.

A glowing gold star to all staff and crew at CSM. They make a huge effort to make one's stay comfortable and happy.

Equally splendid are the beach, the water, the views, the villas and the fishing/snorkelling/scuba diving boats. I particularly appreciate the dynamic shop at the Beach House with many exciting Bahamian items, as well as the clothing and swim suits. There are exciting gifts to take home for family and friends.

The library could be better organised as the layout of books in baskets is frustrating. The books are contemporary and interesting, usually left by guests.

I am thrilled every time I return to CSM - it's a place to reconnect with myself on many different levels, with solitude and books, and yet able to reconnect with people on the beach and at the Beach House.

  • Stayed May 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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BrookCSM, General Manager at Cape Santa Maria Beach Resort & Villas, responded to this review, November 28, 2012
Dear SingingOcean,

Greetings from Paradise! It was great to see you once again and we thank you for the wonderful review. Breanda wanted to make sure I said hello for her. I also wanted to let you know that we have improved the organization of the library by installing a couple book shlelves. We look forward to seeing you next year.

Cheers,
Brook Castelsky
General Manager
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Monett, Missouri
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 9, 2012

My wife and I have vacationed in a lot of wonderful locations over the years, including a number of great beaches. This was our first trip to the Cape Santa Maria Resort, and I have to say that it was spectacular! We were looking for something quiet and relaxing with few people, but plenty of amenities. That's exactly what we found at the Cape. The water and beach was absolutely stunning, and rarely did you even know that anyone else was even enjoying it along with you. When there were people on the beach, they were few and far between and never did we feel disturbed or crowded by others. If the main beach wasn't secluded enough, a short walk or bike trip would land you on your own "private beach" where you were unlikely so see another person all day. The bungalows were perfect in size and proximity to the beach. The restaurant was wonderful as was the vast majority of the staff. Brook and Ewa are a real asset to the resort, and I am sure that it will be a sad day when they head back to Canada in a few years. My wife and I will hopefully make a few more trips there before that time!
We worried a bit about the bugs, but found them to be only a small nuisance on overcast days and evenings. There was bug spray in each room which eliminated any worries.
If you are looking for a beautiful secluded beach vacation, don't overlook the Cape Santa Maria Resort....but save room for us!

Room Tip: Rooms 1, 2, 20, and 21 are end bungalows. 1 and 2 are the most secluded with nothing on the other s...
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  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stamford, Connecticut
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 8, 2012

Our family has been traveling to Cape Santa Maria for over 10 years. It is truly paradise! No beach in the world could ever be this beautiful. The staff always welcomes us all with open arms and hugs, we love that! We now stay in the villas which are magnificent, they are immaculately maintained, it feels like being home but in paradise. We eat all of our meals at the resort, why would you go anywhere else, Ms. Dale cooks true Bahamian fresh food, unbelievable. Love the Johnny Bread every morning! We are so lucky to have found such an amazing place tucked away in the middle of the these blue seas, where our family comes together to truly spend time together!

Room Tip: Love all the Villas
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  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
1 review
5 of 5 stars Reviewed August 8, 2012

Brook and Ewe are fine examples of a management team that truly understand the needs of their guests. They have trained their staff to be professional, warm and extremely friendly. Their front line desk staff are second to none and always make us feel as if we are direct family!! Our hat goes off to all of them. The resort far exceeds your expectations. The location is exceptional and the beach is second to none!! We have returned 4 times to their villas in only 2 years which clearly exemplifies our love for this top notch resort and beach!!! Paul, Lisa, Britt and Chris.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BrookCSM, General Manager at Cape Santa Maria Beach Resort & Villas, responded to this review, August 17, 2012
Dear Paul S,

Thank you for taking the time to post the photos and kind review. It has been great getting to know you and your family over the last two years. We look forward to seeing you again next year.

All the best,
Brook
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Victoria, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 7, 2012

From the moment we arrived at the Cape, the staff made us feel right at home. Not only did the front desk staff give us a warm welcome, but the resort managers introduced themselves upon check-in which was a nice touch. There was a few check-ins at the same time that we arrived so resort manager, Brook, actually brought our bags to our room and gave us a little tour on the way.
The moment you step on the property you realize that you are in heaven. The beach, the water, the view are absolutely flawless and my fiancee and I agreed that the Cape has the most beautiful beach we have ever visited. It looks exactly, if not better, than the pictures on their website.
We spent the first few days lounging around the resort enjoying the gazebos, the free kayaks, the happy hour specials, swimming, and the sound of the ocean. It was hard to leave the resort as they had everything we needed. The restaurant is open all day so you just stroll on over when you get hungry or need a new drink. They have wifi in the beach house so we brought our laptop up to the bar so we could check emails and skype with our family once in a while. There was dvds for rent at the front desk that we used a few times to watch on our computer. They have all the tools to keep you connected if you want to be but when you are out on the beach it is just the two of you and the sound of the water.It was so relaxing!
For non-fisher people, we tried the reef fishing trip which was a ton of fun. The guides were so helpful and the fish just kept coming into the boat. Once we got back to the beach the guides took care of our fish and we got to eat our own catch that night in the dining room.
We did venture out in a rental car to check out Deans Blue hole (stunning), Max's conch bar (entertaining), and Pierres restaurant (tasty). The island is long and narrow and we drove most of it with the rental car and did not once see a beach as nice as the Cape Santa Maria.
I would recommend the Cape to travellers who like to be a bit off the beaten path but still get exceptional service.

Room Tip: There are no bad rooms! All their rooms have screened in patios just steps away from the beach so e...
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  • Stayed April 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Cape Santa Maria Beach Resort & Villas

Address: Po Box L.I 30-117 | Galliot Cay, Long Island, Long Island
Phone Number:
Location: Caribbean > Bahamas > Out Islands > Long Island
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Suites
Hotel Style:
Ranked #1 of 6 Hotels in Long Island
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Cape Santa Maria Beach Resort & Villas 3*
Number of rooms: 36
Official Description (provided by the hotel):
Untouched... Undiscovered... Barefoot elegance in a Caribbean paradise. Cape Santa Maria Beach Resort is unlike any place you have ever experienced. Mile after mile of silky-fine sandy beach melts into the warm turquoise water. With twenty bungalows and a handful of villas steps from the most beautiful beach in the Bahamas, an escape to Cape Santa Maria Beach Resort is an experience you will never forget. ... more   less 
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Also Known As:
Cape Santa Maria Beach Resort & Villas Hotel Long Island
Cape Santa Maria Beach Resort And Villas
Cape Santa Maria Beach Hotel
Cape Santa Maria Beach Resort & Villas Long Island, Bahamas

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