My partner and I went to the Coral sands hotel for few days in July 2009, before going to Havana. The first impression was good , well only for few minutes, as once we arrived in our overrated sea view suite, we soon realised that the cleanliness of the room was less than average , dirty shower cubicle with some pubic hairs, rusty pipes and dusty wooden floor. I went to the reception to complain but the lady at the desk couldn`t care less and with a bored tone told me that she will check with the room service. Over the next few days still no improvement.
On the first morning we went to the restaurant for breakfast . There was 4 waitresses inside talking and only once their conversation was over that one of them volontered to bring the menus. after more than 10 minutes wait, she showed up again and we finally managed to have our expensive and disappointing breakfast. We then headed to the beach. Very nice and clean but to get covered beach chairs you have to go early, there was two beach staff sitting by the shed , sleeping during the whole day. Not once I have seen those guys doing anything than sitting and sleeping, on top of that you have from the mid morning, an invasion of non hotel residents with kids taking over chairs and parasols , who probably bribed the beach attendant, as one morning while choosing a place to stay on the beach I suddenly saw one of the guy running towards me and with a very unpleasant tone of voice, asked me what I was doing and if I was a guest at the hotel , that was on the fourth day of my stay !! , so visibly well asleep for the first 3 days to notice my presence.
There was few other unpleasant episodes that I won`t mention, but overall this expensive hotel does not deserve any stars. The owner should seriously be concerned about his staff. By the end of our stay I never been so happy to check out . I did feel that once the staff realised that we were a gay couple after few hours of our arrival, they wouldn`t care much about their duty to serve and make sure that every single guest, no matter who and with whom there are, will leave happy with great memory of their stay. That was certainly not the case for us!
TO ANYONE WHO ARE AFTER THE GREAT BAHAMAS EXPERIENCE, PLEASE AVOID THIS HOTEL !!!
O Delannoy London UK