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“Not really a hotel, but the location can't be better” 3 of 5 stars
Review of Mulu World Heritage Area Accommodation

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Mulu World Heritage Area Accommodation
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Mulu National Park Headquarters, Gunung Mulu National Park 98007 , Malaysia   |  
Hotel amenities
Stockholm, Sweden
Senior Contributor
46 reviews 46 reviews
31 hotel reviews
Reviews in 27 cities Reviews in 27 cities
47 helpful votes 47 helpful votes
“Not really a hotel, but the location can't be better”
3 of 5 stars Reviewed January 21, 2013

This accomodation is way better than what any jungle hostel can provide. It doesn't need to reach hotel standards, but some improvements would make it much more pleasant.

LOCATION
You can't stay closer to the Mulu National Park than inside the park itself!
Staying in the Park HQ you can go exploring any time of day (or night). It's easy to get there catching a MASWings flight from Miri, Kuching or Kota Kinabalu, and then there will be a minivan waiting for you at the Mulu airport.


BOOKING
Book well in advance if you want a good room. We booked almost 4 months ahead, and still they didn't have bungalows available for the whole stay. We spent a couple of nights in a bungalow, then had to switch to a private room in a longhouse, and than back to another bungalow. Not very convenient, but better than staying whole 5 nights at the longhouse.


ROOMS
Longhouses are older and have huge holes in the mosquito nets on some windows - the other windows don't have any nets at all. Giant roaches in the shower - but this is in the middle of a jungle after all.
Bungalows are just a little more expensive but way better! They are newer and fresher too, giving almost a hotel-like feeling. Nice big shower and a separate toilet. Big terrace with sunbeds and another smaller terrace with comfortable armchairs. No TV, but who needs it in a place like this? Though a mini-fridge would be nice - if you are planning to bring your own food, it would probably spoil in such climate or get eaten by the omnipresent ants.

FACILITIES
No internet in the rooms, some poor wifi signal at the cafe (and you pay for it separately). Almost no phone reception.
Housekeeping is very slow - one day when changing the rooms we had to wait about 2 hours past official check-in time. Given that they only have 8 or so bungalows and the total park capacity is for 80 people only (including the dorms), this is very frustrating (especially when returning after full day adventure caving covered in mud, wishing for nothing else but taking a shower).
Also, for some reason unknown, the housekeeping leaves doors and windows wide open, mosquito nets raised - at the time of check-in the rooms are full of insects.
No possibility to attach your own moscquito nets over the beds.
Luggage storage by the security guard doesn't lock and often there's no guard onsite - same effect as leaving your bags right on the street.

CAFE
Ok quality (meaning no food poisoning), but very touristy and boring. Tiny portions and grossly overpriced by Malaysian standards. However, the hotpot dish for 2-3 persons was very nice.
Probably possible to find better food elsewhere if you are willing to leave the park. But in the absence of a room fridge, you cannot bring anything with you.

ATMOSPHERE
Would be very nice and jungle-like, apart from constant noise from the small establishment across the river - deafening firecrackers any time of the day and loud music from the cafe/bar at night making it very hard to enjoy the nature.

Room Tip: A bungalow is way better than anything else! But book well in advance!
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  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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176 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
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Kuala Lumpur
Senior Contributor
46 reviews 46 reviews
42 hotel reviews
Reviews in 34 cities Reviews in 34 cities
123 helpful votes 123 helpful votes
5 of 5 stars Reviewed January 17, 2013

My friend and I made a trip to Sarawak recently and decided to stop over in Mulu for three days two nights. We decided to take the bungalow as our choice accommodation. Here is my review:

Type:
- Bungalow house with large room, patio, 1 bathroom and 1 toilet
- 2 beds (1 double bed and 1 single bed); able to accommodate 3 people in a room
- Soap, towel, kettle, coffee, tea, air-con and fan provided
- Breakfast included
- Price: RM 244 per night for two person (prices subjected to change)

Location:
- Mulu National Park, Sarawak

Pros:
- New building
- Very clean
- Comfortable
- Great view from your room
- Spacious

Cons:
- None

Additional Information:
- Food: there is a cafe within next to the Office. Prices are somewhat reasonable but not very cheap
- Grocery Shop: there is a grocery / souvenir shop in the cafe. You can buy snacks / torchlight / rain ponchos/ souvenirs from the shop
- Communication: Unless you are using the local telco providers Maxis and Celcom, do not expect any mobile reception in Mulu (Digi does not work there). If you are from overseas and have a phone with wifi function, you can buy the wifi password from the grocery shop. It cost RM 5 per day and they will reset the network password every morning at 8:00 a.m.

Room Tip: Bring a torchlight with you as some of the path is unlit...
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  • Stayed January 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland, New Zealand
Top Contributor
100 reviews 100 reviews
74 hotel reviews
Reviews in 67 cities Reviews in 67 cities
204 helpful votes 204 helpful votes
5 of 5 stars Reviewed December 22, 2012

The variety (and presumably price) of the accommodation at the Mulu National Park HQ is excellent. We stayed at the cheaper end - the hostel (RM41 per person per night). The hall was divided up into four sections; the front (biggest) section with the main door had ten or so beds, the middle section had five beds and the two smaller back sections each had three beds. There are lockers with keys available from reception (deposit RM20). HQ give you a sheet, a pillowcase, a blanket and a towel upon arrival (deposit RM50). Also in the hostel is a tea/coffee area for hot drinks and instant noodles (but no microwave or grill) and a laundry room with a large sink, a bucket and a fanned drying area. The toilets and shower rooms are in a building at the back. Other accommodation includes longrooms divided up into four separate rooms and chalet bungalows (semi-detached) which have lovely verandahs. The restaurant is good but on the pricey side. The trails are excellent; nightwalk (RM10) - saw lots of stick insects, birds, a praying mantis and a moonrat, the morning canopy walk (RM35) was great although we didn't see anything exciting, the Garden of Eden walk (RM105) was an all-day hike - hikers must wear fully enclosed shoes (and they will get wet - soaked!) and the limestone rock is slippery - it's not an easy trail but there is the opportunity for a swim at lunch time and the second cave (Lang's) is amazing. You also get to see the swathes of bats leaving the caves at dusk - what a sight! There's a tranport service to and from the airport (RM5 per person one-way) although it's only 1.5km. There are a couple of cheaper restaurants/cafes at the park entrance. Admission to the park is RM30 for non-nationals and that lasts for five days (if you stay six, you have to renew) - you get a coloured wrist-band to denote when you arrived (blue for Friday, white for Saturday, red for Sunday etc)

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Top Contributor
207 reviews 207 reviews
43 hotel reviews
Reviews in 61 cities Reviews in 61 cities
107 helpful votes 107 helpful votes
5 of 5 stars Reviewed December 20, 2012

The accomodation at the Mulu Park Headquarters is great, with a large variety to suit every traveler type and budget. The chalets sleep up to eight people with a large common room, kitchen and two bathrooms, and are great for large families and friends to share (they have a/c). The longhouse rooms have a/c and four beds. The bungalows are really good value for couples who want a little more luxury with a double bed a/c and a sitting area, they are really lovely.

The park is 1.5km form the airport and you can get a ride there for 5rm per person. The food at the cafe is also excellent, with heaps of choice and reasonable prices considering most of the food is transported in by air.

Room Tip: leave the a/c or fans on all the time to stop things going mouldy
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  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Senior Contributor
41 reviews 41 reviews
32 hotel reviews
Reviews in 28 cities Reviews in 28 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed December 20, 2012

Well, you can't beat the location!

We managed to get 2 beds in their large dorm at last minute which was good for us. The dorm was large, so you had plenty of space and didn't feel crowded. The beds were comfy and clean, ceiling fans seemed to work well and i didn't get too hot at night.
the bathroom was separate out the back but really nice facilities.
The whole Park HQ area was nicely maintained, although would have been great if they'd had more outside space where you could relax in the shade. There was a couple of benches but they were in the sun and it was far too hot at the time!

The restaurant area was lovely, and that was really the only place to be in the evening besides sitting on your bed or in your room. But I doubt this is an issue as we were exhausted both evenings from all the walking!

The only comment would be the lack of variety of food on offer. I know most people only stay 1 or 2 days, but there wasn't much choice at all for veggies, especially when we end up having 3 meals per day there because we weren't doing any proper trails. So it's worth taking provisions of your own if you have any special requirements. Oh and definitely take bottled water with you- the price there are crazy silly (but I dont blame them for this) .

  • Stayed June 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Timaru
Top Contributor
252 reviews 252 reviews
83 hotel reviews
Reviews in 90 cities Reviews in 90 cities
200 helpful votes 200 helpful votes
5 of 5 stars Reviewed December 13, 2012

This is where our accommodation is located. It's a combination of individual chalets, hostel, flats in the form of longhouse. Considering that we are located in the middle of nowhere, it's very well looked-after. The guides there are a tight unit. It's more of a family-like setting. It's very comforting to note that the money that we are paying towards our accommodation is used to provide the livelihood for the locals, maintenance and upkeep of the HQ and its environment. The cafe is a hub where travellers from all around the world congregate to catch up with friends over meals and drinks. The Information Centre also acts as a check-in area for accommodation purpose. I didn't stay at the hostel and so, I won't be the right person to write about it. I stayed at Longhouse 1, which comprised of 1 double bed and I single bed. It has an old air-con unit and a fan. The power is off on a regular basis but then again, the generator would kick it back on again in less than a minute. There is a huge bathroom, more of a communal style, with two separate shower cubicle rooms and one toilet. All windows have net to rid off insects. The food is freshly cooked, delicious & fairly priced. A can of beer is around MYR$10. Considering that we are in the middle of nowhere, it's good going. Truthfully, all your basic amenities will be met inside the compound of the HQ. There's even a badminton court:) Anyhow, tracks are displayed prominently and in your own time, you can venture to Paku Fall (without a guide), Botanical walk (without a guide), Bat Observatory (without a guide) and even when you just want to walk around in the midst of an authentic tropical jungle. It needs to be said that whilst the guides are adequate to show travellers and tourists around, they don't dispense factual information as we expected in western countries. Afterall, English is not their first language. That being said, they are always eager to help and they all have gentle soul too. Naturally, some travellers are a miffed to see guides smoking whilst on duty (but far away from the group) but that's a reflection of the laidback nature of the people here & also, their level of understanding regarding professionalism. Almost all guides haven't been out of the country and so, we don't expect them to have a yardstick to measure their performance by. The only thing that we shall do is focusing on the positive, the epic scale of the wondrous nature that we have here at Mulu. Many travellers that I talked to are super impressed with the facility, an eco-tourism that's very well-done. Keep up the great work, folks! Folks needn't worry about transport getting to & from Mulu Airport. There are 3 shops situated OUTSIDE the HQ. Ask any of them and they would charge MYR$5 to take you there. Just ask! People here are super-friendly and not opportunists, to take advantage of you. I will be back, that's for sure:)

Room Tip: Depends upon the level of privacy that you're looking for. Hostel is ideal if you want to meet...
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  • Stayed December 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Top Contributor
55 reviews 55 reviews
20 hotel reviews
Reviews in 25 cities Reviews in 25 cities
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed December 3, 2012

We are travel as a family of five, flying in from Miri. From the airport, we took a shuttle bus to the Park HQ for RM5 per pax. It is a 1.5 km journey. Staying in the Longhouse of the park, the check-in procedure was very well handled. 5 of us had 8 beds from the 2 rooms to choose from. We stayed 2 nights and the rooms were very spacious and clean. Apart from some lights not working, it was a breeze. It was a minute walking to the cafe from the room. There are a couple of other food options if you go just outside the park. Make sure you have your poncho with you as the tropical rain is frequent although they seldom last too long..The staff gave very good advice on activities and they run very punctually. The show caves are quite an experience to enjoy. Be sure to have powerful torches with you. We tried the canopy walk, supposedly all 480m long but did not see anything spectacular.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mulu World Heritage Area Accommodation

Address: Mulu National Park Headquarters, Gunung Mulu National Park 98007 , Malaysia
Location: Malaysia > Sarawak > Gunung Mulu National Park
Amenities:
Restaurant
Hotel Style:
Ranked #1 of 6 Specialty Lodging in Gunung Mulu National Park
Number of rooms: 17
Also Known As:
Gunung Mulu National Park Headquarters Hotel Gunung Mulu National Park
Mulu World Heritage Area Accommodation Gunung Mulu National Park, Malaysia - Sarawak

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