please please shut this abomination down. I shudder to think what any visitor to Scotland might think if they had the misfortune to be ripped off as this awful hotel. £65 was far too much. First room, no TV remote available. No promised Wi-Fi. Receptionist needs a course in customer service skills. Second room TV didn't even switch on and still no promised Wi-Fi. Finally found me a room with a working TV but still no promised Wi-Fi. The receptionist's excuse about the Wi-Fi was total pants. Now bear in mind that I have had to be moved three times so when I asked for a drink to be brought to my room I fully expected to be compliments of the hotel. Not a friggin chance. coughup or else. Now further room inspection revealed that the kettle stank and didn't work, the bath plug clearly was never mean to be used as it didn't fit, the trouser press fell apart, only two pillows provided for a double bed....I could go on but please please help Scotland by NOT booking this hotel so it shuts down and either undergoes a full refurb and that includes the staff or never opens again.
- Also Known As:
- Busby Hotel Glasgow
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