We arrived on a Wednesday, entering though the cafe door. Just to the right of the door, outside on the verandah, there was a pile of leaves/refuse that had been swept up and left under a metal table. That pile was still there when we left on Friday. Perhaps none of the seemingly willing staff had been specifically designated to clean the verandah? There was plastic sheeting and bits of old wood behind the hotel but visible from some windows.
The top edge of the tiles in our bathroom had deposits of dust, some of them black. Pretty stained-glass window was quite marked. One of the controls on the jacuzzi had broken off and has not been replaced. Small glass table beside bed was badly in need of cleaning, as was crocheted place-mat atop it. Dressing-table stained.
Our $176 per night rate included breakfast. We were entitled to a hot drink, cold drink, and cooked breadfast listed for $10 on the menu board, or/or the drinks and one baked item such as a croissant or danish that cost around $3. That made absolutely no sense to us. The cafe itself had carpeting that had seen better days, it was dusty in places and not particularly attractive.
We were provided with one $20 coupon for our 2-night stay for use in either the cafe or restaurant. We used it our second evening and the cooking and food in the restaurant were outstanding. The management would do well to entice guests to eat each night at the hotel by the use of coupons, they are an excellent way to encourage people to sample their dining-room cuisine which was the best experience we had at the hotel.
To our way of thinking the hotel looks tired. It seems to be in need of an eagle-eyed manager/ess whose primary task would be to conduct daily inspections of all areas open to and/or visible to guests.
Overall, the hotel did not live up to our expectations.
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- Also Known As:
- Orcas Hotel Orcas Island